Experian supplies Decision Analytics solution for Soar
Digital banking platform Soar will use Experian’s Decision Analytics solutions to support its work in the community banking market.
The new partnership will see Soar clients utilise Experian’s SaaS PowerCurve Customer Acquisition platform to help automate lending decisions, transforming their digital onboarding and customer application journey.
Incorporating affordability and eligibility insights based on Experian bureau data, anti-fraud checks, and advanced data analytics all within one cloud-based solution, Soar clients will now have a clear picture of their customers helping them to access the most appropriate lending for their circumstances.
Typically, organisations like Credit Unions and Community Banks have relied upon manual application processes, leading to customers waiting up to a week ”“ and sometimes longer ”“ for their applications to be reviewed and completed.
The solution will significantly improve that wait, returning a decision within minutes, boosting acceptance rates at the beginning of the customer application due to the rich level of customer insight provided.
By removing the need for organisations to attempt to build a similar solution in-house, PowerCurve will enable clients to quickly modernise their operations and, at the same time, attract new customers who otherwise wouldn’t consider a Credit Union as an option for a financial product.
Steve Pulley, Managing Director Decision Analytics, Experian UK&I, said: “Today’s customers expect digital services to work seamlessly and almost instantaneously, while the impact of Covid-19 means it’s critical that lenders can accurately assess a potential customer’s suitability for lending.”
“Our software plays a critical role in organisations’ decisioning, radically improving their efficiency and outcomes for customers and I’m delighted that those in the community banking market will feel the benefit that data-led analytics can bring.”
Andrew Duncan, CEO of Soar, said: “The community banking market has traditionally been underserved when it comes to technology advancements. We’re committed to changing that, giving organisations the chance to provide their customers with the best digital offering possible
“The breadth and accuracy of what Experian software can offer will be central to us in meeting that ambition and modernising the ethical banking sector.”
LiquidShare selects BTP’s Sextant for Daml platform
LiquidShare has selected Sextant for Daml, a platform provided by Blockchain Technology Partners (BTP), the blockchain and smart contract management and operations platform.
LiquidShare, created in 2017 by eight major European financial institutions (AFS Group, BNP Paribas Securities Services, Caceis, Caisse des Dépôts, Euroclear, Euronext, S2iEM and Société Générale), was established with the mission to build a European post-trading blockchain infrastructure for the financial industry. The company’s post-trade offering secures and streamlines back-office operations in financial markets, whilst also enhancing transparency and trustworthiness of post-trading operations, leveraging the open-source distributed ledger Hyperledger Besu, and Daml, an application platform.
“We chose Daml as our smart-contract language for its strong potential to embed business logic, and because it enables us to build multiparty business processes easily and rapidly. The fact that it is supported by BTP on our ledger of choice, Hyperledger Besu, was also a main driver for us,” said Jean-Marc Eyssautier, CEO of LiquidShare. “Sextant for Daml has accelerated our time to market by allowing us to focus on customer needs.”
BTP’s Sextant for Daml solution simplifies the deployment and management of the Daml runtime environment on distributed ledgers, enabling innovators such as so LiquidShare to focus on the application rather than the underlying infrastructure.
“We are delighted to facilitate such financial innovation by freeing LiquidShare from technology infrastructure frustrations,” said Duncan Johnston-Watt, CEO & Co-founder of BTP. “This is a great use case that showcases the business value of distributed ledgers and smart contracts, by lowering the barrier to entry to capital markets.”
Digital Asset’s Daml is an application platform purpose-built for coding complex multiparty business processes. It provides a robust framework to better manage transactional workflows for improved operational efficiency without compromising privacy and trust. This is particularly relevant to capital markets.
“LiquidShare is at the forefront of innovation in post-trade markets,” said Yuval Rooz, Co-founder & CEO at Digital Asset. “Post-trade processes can significantly benefit from the efficiency and trust provided by distributed ledgers and Daml, which is quickly becoming the de facto standard in capital markets. It’s great to see LiquidShare using Sextant for Daml. It is the right platform to help LiquidShare bring its new blockchain-enabled offering to the market.”
Paymob Launch Tap-to-Phone in the US with ZmBIZI
Paymob is launching in the US through our partner ZmBIZI and their smartphone app. Alongside ZmBIZI, Paymob will be speedier and more accessible to small businesses.
Their US launch coincides with Visa launching its very first US Tap to Phone pilot in Washington D.C. as a method of supporting the region’s black-owned small businesses. This will see Visa providing ZmBIZIZ’s Z1 devices with Tap to Phone technology empowered by Paymob, on a six-city SMB revitalisation initiative, which also includes Atlanta, Chicago, Detroit, Los Angeles and Miami.
“With the ZmBIZI Smartphone integrated with the Paymob SoftPOS we are now able to create the next generation of mobile merchants who are doing business on the go’.
This is how we empower communities across the globe to become truly self-sufficient . A one stop business solution that is also a verified partner for Visa Global Small Business Solutions” says Alpesh Patel, Co Founder of ZmBIZI
This has been a long-term project for Paymob, this such a significant and exciting milestone for the company. The Co Founder and CEO, Kosta Du notes;
“This is a huge leap for the paytech space, the move will allow more independent businesses across the country to accept payments without the upfront costs for external POS hardware, meaning small businesses and gig economy workers can accept card and digital payments quickly, on the go, anytime.”
The ZmBIZI app enables business owners and their employees to use the app to type the amount they wish to charge, the customer simply taps their contactless card or e-wallet on their smartphone and finally, it will send them an e-receipt to the customer in the matter of seconds. For Paymob this project with Visa is the necessary place to start as we launch our solution in the US, enabling those who will feel the benefit of Paymobs SoftPOS technology the most.
Aveni acquires much needed investment
Edinburgh based Fintech, Aveni, has acquired their much needed £1.1. million investment – this will be used to establish an AI platform focused on supporting speech analytics for modern businesses.
Aveni Detect reportedly uses the latest artificial intelligence and natural language processing (NLP) technologies to fully automate processes directly from the customer’s voice. This will help the firm to obtain greater levels of efficiency when it comes to quality assurance whilst simultaneously enhancing employee training, consumer experience and the ability to identify vulnerable users.
TRICAPITAL Angel syndicate headed the investment into Aveni’s operations, with the proceeds being directed towards Aveni’s ongoing growth. The company seek to move beyond simply offering financial services into other regulated areas, as well as building a team to facilitate its UK expansion efforts.
Joseph Twigg, CEO at Aveni stated:
“Consumer behavior and business needs have changed significantly over the past 18 months as the service industry digitised in response to the pandemic. This created a new base of consumers comfortable with video conferencing led, digital-first services. But it also created a major challenge for firms to monitor and assess these calls, especially as an increasing number of them were from vulnerable customers who needed additional attention.”
The work behind the scenes to ensure that Avnei direct was implemented properly is thanks to Aveni’s team of NLP scientists and engineers working with the various UK businesses.
Whether a business or company meets clients in-person or face-to-face, through video conference or via phone, Aveni Detect is able to reliably and accurately convert the conversation to text before processing it via its NLP pipeline to offer key insights and automation. This leads to new opportunities for businesses to lower the cost to serve customers, while building a well-trained workforce and also identify key opportunities for new products.
Twigg further noted:
“Aveni Detect automates a significant part of these requirements, driving efficiency into a business, whilst meeting regulatory requirements and protecting the consumer. It is a great example of AI for good’ as the technology is being used to make a positive impact and will help to better protect those that are vulnerable within our society.”
The round was also joined by Scottish Enterprise’s Growth Investments, Old College Capital ”“ the University of Edinburgh’s in-house venture fund and Wallace Equity.
Jan Robertson, Interim Director of Growth Investments at Scottish Enterprise, added:
“The evolution of Aveni’s game-changing products will enhance Scotland’s proud association with the development of AI solutions and strengthen the country’s growing reputation as a global leader in fintech innovation. Our continued investment in and support for Aveni will help the company grow and scale and underscores Scottish Enterprise’s commitment to nurturing an environment that encourages cutting-edge tech businesses to thrive and flourish.”
Terminal V goes cashless with Event Genius Pay
Terminal V, Scotland’s largest electronic music event brand, has joined an ever-growing list and decided to go cashless with Event Genius.
All five of the brand’s UK events are going cashless with Event Genius – this includes four 5000 capacity summer events featuring the most popular names in techno, like Patrick Topping, Floorplan, Adam Beyer and Ben Klock.
Even after the festival taking place in summer, the flagship Terminal V Halloween festival will deploy egPay cashless technology over its two days run on the 30th-31st, with 40,000 fans attending.
Prior to the events, ticket holders can create an online account to pre-purchase credits as a way of replacing cash across the festival sites so that when it comes to attending the festival, the credits are loaded onto an RFID enabled wristband that can be received in exchange for their ticket. With a quick tap, they can use this system to pay for food, drink and more.
What happens when they run out of credits? Fans can top-up credits on-site whenever they run low, and can even reclaim any unspent credits once the event is finished.
Not only will this payment method reduce fan to staff contact points, making it safer, but it will speed up transactions by up to 80%.
Speaking about the partnership, Reshad Hossenally, Event Genius Founder and Festicket CSO commented: “egPay offers a win-win scenario for Terminal V’s fans and organisers. Without having to worry about carrying money or wasting time waiting in line to be served, Terminal V attendees can enjoy more of the events while the Terminal V team can expect a reduction in cash handling, fan to staff contact points and potential virus transmission, as well as a significant boost to their revenues.”
“This will also be our first egPay roll out in Scotland, so we’re extra excited to meet the team, get onsite and help deliver some great events.”
NFP Partners with Fintech Firm Legado
Two fintechs, NFP and Legado, have partnered to digitise the life planning process for NFP clients.
A market leader in corporate benefits, wealth management and commercial insurance, NFP has forged this partnership with Legado, a fintech dedicated to helping consumers prepare for key life moments, as its suite of tools enables the organisation, storage and sharing of personal data with those who choose. Not only this but it is presented and communicated in such a way that makes it easily understandable to the client, enabling them to maintain complete control over everything. Legado’s platform is GDPR-compliant, with consumers safe in the knowledge that their documents are safe and easy to find.
Announced today, the partnership enables NFP clients to use Legado’s life-planning platform, giving them instant access to statements and information, storing them in a secure location – no hassle or fuss.
Richard Basford, Managing Director for NFP Wealth Management, said: “Client engagement and intergenerational planning are emerging as two of the most important considerations in the financial advice sector. Our clients expect us to provide them with more than just financial advice, with an increasing number coming to us about other areas of life planning. We had already been looking to digitise areas of our client experience, with a focus on solutions that would let us work closely with our clients in a secure and simple manner, and that does not add complexity to what can already be highly complex situations.
“When we saw Legado, we knew it was the right solution for our business. Not only does it provide a secure way to exchange key documents, but it provides a relevant and engaging service to help our clients plan for the future and key life events. We hope that by providing this service our clients will recognise the additional value we are providing to them to ensure they are prepared for the future.”
Josif Grace, CEO of Legado, said: “NFP is a great example of a company that is not only looking to digitise their client experience, but modernise and personalise it. By utilising the Legado platform, NFP is creating new opportunities on which they can engage clients, and their families, at key life moments. With Legado’s combination of insight, personal planning tools and technology, clients have a truly holistic view of how prepared they are for the future, while smart, actionable nudges can help people make small changes that can make a big long-term difference. We are delighted to be working with NFP to put them at the forefront of innovation in this space.”
NFP’s Basford added: “Legado gives NFP clients full control over the entire experience, and so puts NFP and its advisers at the forefront of both client experience and safety. This will be the industry standard in a year or two, and we are excited to be leading the way in showing how all professional services businesses will be working in the future.”
The Legado planning API will enable NFP to quickly and easily NFP to integrate the platform into their existing technology estate, and the pilot will initially give NFP’s advisers and clients full access to a co-branded version of Legado’s life planning platform.
“NFP is a leading insurance broker and consultant providing specialised commercial insurance, in-country and global employee benefits, and individual solutions through its licensed subsidiaries and affiliates. NFP enables client success through the expertise of more than 6,000 employees in the UK, Ireland and across the globe. Our professionals support diverse client needs through investments in innovative technologies and enduring relationships with highly rated insurers, vendors and financial institutions. NFP is the 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal) and 12th largest global insurance broker (Best’s Review).
Visit nfp.co.uk to discover how NFP empowers clients to meet their goals.”
Polydigi Tech selected as UK’s Most Innovative Cyber Security SME
Polydigi Tech, the Edinburgh based cybersecurity startup, was selected along with 14 other SMEs as the UK’s Most Innovative Cyber Security SME in the sixth competition held by the Department for Digital, Culture, Media & Sport (DCMS) in collaboration with Inforsecurity Europe.
Polydigi Tech is the only Scottish company among the winners. After ranking 12th in BusinessCloud’s Scotland Tech 50 for 2020, Polydigi Tech is now ready for the UK market.
This year’s record number of applicants were judged by three industry experts: Innovate UK’s Deputy Challenge Director Agata Samojlowicz CISSP, Global Transatlantic CEO Andy Williams, and Infosecurity Magazine Editorial Editor, Eleanor Dalloway.
Polydigi Tech is being offered the chance to exhibit at the DCMS Innovation Zone during Infosecurity Europe 2021 on July 13th-15th in Olympia, London. This opportunity will allow Polydigi Tech to demonstrate its world-class innovation identity authentication solution for EU market expansion.
Paysend Sets Sights on Global Expansion
Paysend, the international payments platform, has announced a $125m Series B funding round, which will help contribute to funding its global expansion plans.
“This $125m B Round investment will allow us to take our platform to the next stage, innovating and expanding geographically to target the $133tn opportunity in cross-border payment flows,” Ronnie Millar, CEO of Paysend said.
“Paysend’s vision is to develop the next generation integrated global payment ecosystem for consumers and SMEs. Our innovative technology is connecting 12bn cards worldwide to pay and send instantly anywhere, anyhow and any currency ”“ we call this Money for the Future.”
Led by One Peak, the funding round had additional input from Infravia Growth Capital, Hermes GPE Innovation Fund and existing Silicon Valley-based investor Plug and Play.
“There remain significant barriers to entry for consumers and SMEs to pay and send money globally; our platform aims to democratise the service by providing a one-stop-shop to pay and send money to families, suppliers, employees and partners in any currency anywhere in the world at a significantly reduced cost,” Millar went on.
It’s Paysend’s global network of banks, international and local payment systems that allows its customers to send money online from any location in any currency.
“We are excited by Paysend’s enormous growth potential in a massive market, benefiting from a rapid acceleration in the adoption of digital payments,” Humbert de Liedekerke, Managing Partner at One Peak, added.
“In particular, we are seeing strong opportunities as Paysend moves beyond consumers to serve business customers and expands its international footprint to address a growing need for fast, easy and low-cost cross border digital payments.”
In the past four years, the payments fintech has grown to more than 3.7 million consumers across 60 countries.
AutoRek nominated for duo of awards
AutoRek, the leading software provider to global financial service firms, has been shortlisted for the Best CASS Solution’ and Best Wealth Management Solution’ categories at the Systems in the City Financial Technology Awards 2021.
This isn’t the first time AutoRek has won the Best CASS Solution award, after winning the title last year – the first time the award ceremony has been held virtually in its 18-year history.
Lyn Canavan, Head of Marketing at AutoRek, commented, “We are delighted to be recognised again as a provider of the Best CASS Solution’, and also in the Best Wealth Management Solution’ category by the Systems in the City Financial Technology Awards judging panel ”“ this is testimony to the team’s continued hard work in consistently striving to offer superior solutions.”
Goodacre, a specialist business and technology consultancy, organised the awards as an endorsement for suppliers of systems and services to the regulated financial services sector, with three independent judges overseeing the selection prciess.
The Awards provide an important point of reference for user firms assessing the suitability of their operational infrastructure
Q&A Lynne Darcey Quigley, CEO of Know-it
Lynne thank you for your time. Could you introduce yourself to our readers?
Of course. Having worked across several credit management roles for over 25 years, I have gained a wealth of knowledge and completely understand the importance of a healthy cash flow for businesses and the implications late payers and bad debtors can have on businesses of all sizes and industries.
Over the years working across many different industries, I realised a gap in the market for a professional, result-driven debt recovery partner”¦.14 years ago, I set up my first company, Darcey Quigley & Co, focused on recovering overdue B2B invoices across the UK and internationally.
Darcey Quigley & Co was founded in 2007 on the belief debt recovery could be delivered differently. Specialising solely in the commercial market, we act as an extension of a company’s credit control department whenever internal processes have been exhausted. October 2018 saw me dive into my latest business venture, founding Know-it acting as the company’s CEO. The goal was to create a financial services company that makes credit management simple and easy.
Can you please give our readers an introduction to Know-it and what is the inspiration behind the platform?
Having worked within the debt recovery industry for over 25 years, I understand what the implications of late payers and bed debtors can mean for a business. Know-it has been designed to bring a fresh perspective on the credit management process. We have created an innovative, cloud-based credit management platform that seamlessly integrates with all leading accountancy packages including Xero, Sage, and more.
The inspiration behind the platform was to enable users to instantaneously credit check companies, get live data and real-time updates to monitor customer’s credit behaviour and mitigate potential credit risks. The platform also provides finance teams and business owners with a simple way to check your customers’ creditworthiness, ensure customers pay on time through scheduled reminders and customisable chaser emails, letters and SMS, helping reduce debtor days and increasing cash flow. Users can also get instant quotes to collect unpaid invoices quickly and efficiently, as well as monitoring and acquiring reports on commercial debts. The platform will make help businesses and finance teams, no matter the size, operate much more efficiently with it comes to debtors.
What challenges do you think it will address within credit management?
Know-it aims to make credit management as easy as possible. The market can be overly complicated for users and very time-consuming. Know-it addresses this problem through three core principles of Check-it, Chase-it, Collect-it.
Our pick and mix subscription option let users practice these concepts independently, giving businesses what they need when they need it most.
Check-it is a credit reporting tool that allows you to check the credit health of any business. It provides access to real-time data on prospective and current customers to help inform future business decisions. Chase-it streamlines your credit control process, and handles all the time-consuming chaser emails, freeing up time whilst keeping Know-it customers on top of invoicing. It also allows you to send customised emails, letters and SMS to customers reminding them of when they need to make a payment. Finally, Collect-it is there when customer payments don’t go to plan. Supported by Darcey Quigley & Co, Collect-it will help recover unpaid debt while maintaining your customer relationships.
I fully believe introducing these three principles into credit management will address the gaps in the market and change the way we view the industry as a whole. I pride myself on being a student of the game, I have always studied the credit management market to see what t users are being denied. I am fully confident that Know-it fills these gaps.
It’s an interesting time to be launching a start-up, why now?
When launching any new venture there are risks involved. It certainly wasn’t my intention to launch during a global pandemic and every business needs a slice of fortune! Luck is what happens when preparation meets opportunity and there was a timely opening for the platform to provide an additional level of support for vulnerable businesses at a point when they needed it most.
Help from automated credit management systems has conventionally been out of reach for many businesses until now. I have complete confidence Know-it will offer organisations a complete and all-inclusive solution enabling them to work smarter. As the pandemic continues to rip through the business community, now is a crucial time for technology to step in and offer a helping hand to those businesses most in need.
The launch of Know-it reinforces the strength of Scotland’s tech sector, what is your perception of the market?
Scotland’s tech sector continues to go from strength to strength, celebrating a proud tradition of producing creative and forwarding thinking minds.
As a nation, we have always prided ourselves on being open and vibrant, while still maintaining a strong sense of identity. A key attraction to Scotland is the unique and energetic culture, as each city boasts its own identity reflecting the pride of those who live there. Also, the living costs are substantially cheaper than other tech hubs such as London ”“ this is a huge factor for those relocating. Afterall, who doesn’t want a few more pounds in the bank every month!
Tech giants such as Google, Twitter and Microsoft have recently stated they are open to staff continuing to work from home for the future. As a result, the country has access to more fantastic talent who would otherwise have to relocate for the roles. The Scottish tech market in my opinion is in a very strong and healthy place currently and will only continue to get stronger as we move forward which is very exciting.
What do you think makes Scotland so different to other tech hubs around the world?
Scotland thrives on its strong sense of community and the tech scene up here is no different. Scotland has separated itself from the strong competition across the world by continually sharing ideas and challenging the status quo. We pride ourselves on being creative and not afraid to tackle new challenges. This is one of the key reasons for the monumental progression in the Scottish tech scene in recent years.
A second factor is an access to a highly skilled workforce. From world-class universities to magnificent third level institutions, Scotland continues to see a torrent of new talent being every year. Scotland also has CodeBase, the biggest tech incubator in the UK. This means our country is situated perfectly to continually cultivating the latest start-ups in the technology industry. The relentless development of flair and talent into the workforce in my opinion separates the Scottish tech scene from those across the world.
For someone looking to take up a career in tech, what advice would you give?
Technology is a playing field that is always transforming, and that transformation is happening quicker than ever. As an industry, a day’s work is never dull, and two days are nearly never the same. You will be given new and exciting ideas and projects to work on regularly, so you need to be ready and have an excellent mind for problem-solving. Keeping up to date with the latest trends and updates is very important and will benefit you ten-fold as you go on throughout your career. Familiarise yourself with all announcements within the market, so if you’re working on a new project that involves the latest industry innovations you can put your best foot forward. Technology is a very exciting and rewarding career, it is filled with so much opportunity and scope. The best advice I can give to anyone thinking of a career in tech is to go for it!
What is needed for Scotland to continue succeeding on the world tech scene?
The Scottish tech scene is in a wonderful place, however, with all industries, there are areas that need strengthening if we are to continue progressing.
The greatest asset the tech scene boasts is its people. These are individuals with creativity, flair and passion that have the ability to turn concepts written down on paper into reality.
Scotland has to continue producing the finest tech talent on our home soil through our universities, colleges and other initiatives, as well as attracting the best talent from overseas. The Tech Nation Global Talent Visa remains an important resource for drawing some of the sharpest minds in the tech world to Scotland and the rest of the UK. Nearly a third of individuals endorsed for the visa that is located in Scotland is a tech founder. It is clear the industry structure, combined with the strength of the community has excelled us to be a market leader. The challenge moving forward is enticing more talent from outside the United Kingdom into the market.