Castlight – CaaS tool extended across the affordability spectrum

Blog written by Phil Grady, Chief Executive, Castlight

Over the last couple of years Castlight Financial has invested in the development of our CaaS (Categorisation as a Service) tool, to provide a range of affordability solutions.

The CaaS engine, powered by our own API, uses open banking technology to allow a customer to share his or her transactional information in real time. CaaS then categorises the transactions across any number of accounts into 155 categories of expenditure and 29 categories of income. Categories include credit commitments, essential costs and discretionary spending and then drills right down to all sorts of discretionary spending such as Costa coffees on the way to work, lottery tickets and haircuts.

Up until recently, the CaaS technology has primarily driven our popular Affordability Passport, used by lenders to get a full picture of a customer’s finances at the press of a button. Given that the Affordability Passport process also eliminates the need for lenders to trawl through bank statements and pay slips to review discretionary and non-discretionary spending, lenders are able to offer customers a transformative 10-minute mortgage process. When the market typically assumes an average consultation of around 3 hours with a mortgage broker to secure a loan, the Affordability Passport is truly shaking up the lending industry.

Leading UK banks and brokers have been quick to embrace the Affordability Passport and are currently rolling it out to their customer bases.

But we’re a team of disrupters and we like to keep making ripples in markets, so this summer we took the decision to extend the implementation of CaaS right across the affordability spectrum.

Let’s assume that most people using our Affordability Passport are looking for a mortgage or a loan to enhance their lifestyle. They use credit, but they don’t have problems with debt. They are somewhere in the middle of the affordability spectrum.

But what about the people who, at one extreme of the affordability spectrum are struggling with debt and at the other have income surplus to their current lifestyle requirements, which should be effectively invested and managed?

This summer we prioritised the development of The Big View, a fintech tool powered by CaaS, which empowers people with debt issues, by providing them with access to their own data. The pilot scheme was launched with the Big Issue Invest and Advice Direct Scotland (ADS) in June. Since then any client who requests a Big View analysis has had the opportunity to get an in-depth, 360-degree view of their finances and to work with ADS advisers to interpret the findings and develop highly individualised solutions.

And in the last few weeks, we have had a team working on CaaS for Wealth, a tool designed to help Asset Managers provide the best possible service for their customers. Using the functionality of the CaaS transactional categorisation powerhouse to conduct a wealth assessment, CaaS for Wealth will not only report on exactly what and when a customer spends but will also use its trained engine to identify risk, patterns, behaviours and appetites.

We’re talking to forward thinking asset management companies just now and working hard to bring this product to market. Another revolution is on the way.

We believe that no-one is average, so an affordability product can never be one size fits all. People are somewhere on an affordability spectrum so that’s where our financial affordability solutions haveto be too.

Scottish fintech Butterwire gives online traders the edge

Article written by Paul Sinclair, CTO at Butterwire

Direct online trading is the new darling of Fintech – with many new or emerging entrants offering super low cost or free online trading. But just because it’s easier, doesn’t make it smarter.

Enter butterwire (www.butterwire.com)

Butterwire is an “AI driven Equity Research and Portfolio Analyst.” It helps investors make faster, better and smarter investment decisions.

The solution keeps track of portfolios, alerting and suggesting mitigation actions as conditions change, and the heavy lifting around analysis and insight generation.

The final decision though always remains with the investor.

We are very excited at the moment as we have just launched our crowd funding campaign – with 40% of target already met (£80K) within a few days. More on Crowdcube – www.crowdcube.com/butterwire

How was Butterwire created?

Butterwire is the brainchild of Raphael Fiorentino, and his 10 year mission to empower investors to make informed investment decisions. Raphael’s unique background in chemical engineering & statistics and fund management drove him to develop and refine a systematic way to use Quant, Fundamental, Macro and Technical market data to inform his own successful investment career.

Fast forward a few years, a lot of worn shoe leather, and an introduction via a mutual colleague, butterwire is now being built by a small team of talented and experienced software engineers and me, right here in Scotland.

Raphael – How would you describe butterwire?

In two words – Investor Power

In my mind it turns you into a cyborg investor – enhancing your own abilities, but it’s still your decision. We call it Augmented Intelligence.
At its base butterwire focuses on 3 main capabilities:
1. Finding Opportunities – that maximise your return while reducing your risk

2. Minimising Risk – by promoting diversification across stocks and minimising correlation 3. Being Kept Aware – informing you when things change (and they do), while helping to find alternatives.

Raphael – What would you say butterwire has achieved in this last year?

A year on from starting (Sept 2017) we now have: 1. A working and evolving application that went live in June 2018 – app.butterwire.com

2. Been accepted into Scottish Enterprise High Growth Unit
3. On-boarded hundreds of users, regularly using the app on a daily basis

4. A new website – with informative investing articles and a knowledge base around our investing model.

How is Butterwire different

What makes butterwire different for me it’s the combination of the latest technology, fully leveraging the latest cloud services and machine learning capabilities, along with the industry expertise that both Raphael and the team bring. Only a few years ago – we would be unable to offer the service we can now, enabled by the advances in data processing, UI and scaleable on- demand cloud services.

I have even roped my brother in to help us get the message out there. As an actor based in the US – he helped us pull together a professional video – which is spearheading our investment pitch:
We are looking forward to our next year – as we build our user base, complete some key strategic partnerships with established online services, and continue to enhance the product, all while growing!
If you want to know more – please feel free to contact me or better still give it a go – it’s free: app.butterwire.com Paul Sinclair

LendingCrowd expands its team

Article written by Adrian Innes, Head of Origination at LendingCrowd

Festival season is in full swing, and Edinburgh is buzzing with tourists and performers from every corner of the globe. Some residents may grumble about the crowds and the blizzards of flyers, but this artistic extravaganza really shows the capital at its best.

Predictably, the arrival of the festivals means the heatwave has given way to some much-needed rain, but that hasn’t put a dampener on activities at LendingCrowd, the only peer-to-peer (P2P) lending platform headquartered in Scotland.

We recently expanded our business development team with the appointment of Jordan Wright, who is working alongside Riley O’Dwyer and Thomas Boyd to forge closer links with our fantastic community of introducers and individual business owners.

Our loans origination reached record levels during the first half of the year, with total lending of £13.9 million for the six months to the end of June ”“ up from £4.9 million for the same period last year. Lending in Scotland trebled to £3.9 million as awareness of our brand and business model continues to grow.

These encouraging results coincided with another milestone ”“ it’s a year since I joined LendingCrowd as Head of Origination, following three decades in the banking sector.

I passionately believe that small businesses need ”“ and deserve ”“ access to a wide range of funding sources to continue to thrive in these uncertain times. SMEs are the powerhouse of our economy, accounting for more than 99% of the business population, but many still struggle to access the funds that allow them to grow and enter new markets.

Competitive rates and rapid loan turnaround times mean that more borrowers are turning to specialist P2P business lenders like LendingCrowd. Research from the British Business Bank in February showed that net bank lending was relatively flat last year, but P2P business lending volumes rose by 51% to almost £1.8 billion.

Since inception, we’ve helped hundreds of SMEs secure more than £41 million in funding and we’ve got a real ambition to make P2P lending mainstream as shown by our recent “Think Outside The Bank” campaign that you can see at www.lendingcrowd.com/borrower .

Nexves, a plucky FinTech startup exceeding all expectations of what your Bank Account is Capable of

Who is behind Nexves?

I am Chris Herd, founder of Nexves. I am an entrepreneur who believes the internet and technology should enable the world to be a far better place. I have led multi-million pound international refurbishment projects, startup growth across an entire nation, sat on the board of directors for a social enterprise managing £80m worth of housing stock and advised a number of businesses on their growth strategies and innovation initiatives. I am bootstrapping Nexves while continuing as a semi-pro footballer in the highland league.

Our principal engineer has seen first-hand what we are up against. A former senior developer at JP Morgan Chase, verteran of the US military cyber security space and a few personal startups, Trey is leading the charge on the implementation of our product vision.
Our investor is a veteran of disruption. The founder/CEO of, perhaps, the most disruptive Scottish unicorn of the last decade, we believe we have the right mix of expertise, passion and guile to leave a mark on the industry.

Why did you decide to launch your own fintech?

About a year ago I was in the process of deciding my next career move. While talking to Venture Capitalists, MBA Programmes, Large Startups and investors it became clear that my vision of the world was radically different than the future most of them saw. That inspired me to explore the things I was seeing in far more detail. I had the offer of investment in a few product ideas I had previously conceived but during further research phases with potential consumers it became clear that what I was trying to create was a feature of a platform and not the product itself. Those conversation helped crystallise the idea for Nexves in my mind.

At the same time, I was beginning to spot patterns of issues experienced by my family and friends. Why was my Grandmother paying 3X what my parents were for the same service from Sky, my brother paying 2X more than I was for the same mobile phone contract, or my sister paying more for her flat insurance than I was for my house? Fundamentally, I surmised, these were intelligence problems which could be solved by technology. Who had the information needed to fill these knowledge gaps? Our banks. Open banking in particular inspired me to dream of potential application, enabling innovation which was previously impossible.

Banks were facing their own problems. Interest rates have plummeted to levels which are borderline offensive while making us poorer (interest lower than inflation) and governments are overseeing legislation which ensures the wealth gap continues to widen. When I considered the implications of all these things it became clear that a financial platform could operate at the intersection of spending, saving, investing and tokenisation which would let us harness the power and influence of large-scale collaboration. Banks have hundreds of thousands of customers, imagine group purchasing on an industrial, national then global scale. All we require is technology which enables that collaboration or organisation of action and that is what we are creating.

So what is Nexves?

The future of money and the internet. We are innovating around existing products and services to provide ramp to participation in that future with as few obstacles as possible. We realise that the majority of the world is going to wake up tomorrow and begin using a cryptographically secure wallet or cryptocurrency, but that doesn’t mean we shouldn’t provide opportunities for them to be exposed to these things.

Phase 1 of that plan involves 3 parts

Part1 sees us tokenise interest on the money stored in your wallet, reinvesting that capital in asset classes reserved for the richest 1%. On your own you can’t personally invest in startup companies, commercial real estate, private equity or a number of other assets. Together we can not only invest in these things but actively influence their success while simultaneously growing our wealth. The tokens you receive will be equivalent to your proportion of funds on the platform as a whole. Have 10% of the money on it? You will receive 10% of the user distributed tokens equating to 10% of user ownership of the fund and any future returns. What this establishes is an asset-backed hard currency.

Part 2 see’s the establishment of a comparative data product. Where phase 1 enables us to create the digital currency, phase 2 lets us use it to purchase the data necessary to make it intelligent. Where you have sky TV we would pay you to reveal which packages you have. We will then benchmark your spending against every other user on the platform. Where you are paying more than someone else for the same thing we will tell you how much you could save and how to do it. This wouldn’t be true only for sky, but every recurring expense you have. Eventually this free service would give birth to a premium product which undertakes these negotiations automatically on your behalf.

Phase 3 creates an influence market place. Imagine 100,000 people sharing a similar message on their social media profile urging their follower to download an app we are invested in or 1m people embarking on their local supermarket to demand they stock a product they are invested in. By paying people to act in their own self-interest everyone else benefits and that is revolutionary.

We are currently working out the mechanics of the platform but anticipate a full launch of the service before Christmas.

One final thing, how would you like to earn free bitcoin? Use Nexves to purchase certain products and services online and we will literally give you free bitcoin as cashback. You get to begin using it without ever having to buy any.

So, what is Nexves? Everything you need from a bank, but more than you’d ever expect.

Discover MoneyMatix, a new fintech with a social purpose

Who is behind MoneyMatix?

I am Tynah Matembe, Co-founder of MoneyMatix, and a director for the high impact Scottish Charity, Passion4Fusion. I am an entrepreneur who believes that by earnestly seeking excellence, the world will be made a better place reaching heights unimagined.

Both ventures are due to my love for community, wealth and family. I am a Saltire fellow, a chartered banker and a lawyer by training, I have extensive corporate experience in financial services, and internationally working for organisations such as the United Nations. I have 2 beautiful children and a doting husband. I love traveling and own a scratch map which I intend to have scratched off a bit of each continent by the time I am grey.

Helene Rodger, my co-founder @MoneyMatiX is also a Saltire fellow and director at Passion4Fusion her background is in Project Management and Mental Health. She has worked with young people most of her life and her passion to see them succeed keeps her committed and inspired to make a difference. She is also a doting wife & mum to three beautiful children. She loves traveling, networking, dancing and listening to motivational audios.

With our combined experience we set out to create a children’s buddy that would help young people visualize the cause and effect of the choices they make with money.

Why did you decide to launch your own fintech?

Through our personal family lives and our work with Passion4fusion, we identified a gap in financial capability and enterprise education among people migrating to Scotland. We were especially concerned by the lack of good financial role models in these communities and we were already seeing patterns of how a lack of financial guidance was distorting young peoples assumptions about money and aspiration.

We are blessed with a proactive team @passion4fusion so when we shared our observations it became inevitable that we solve the problem. We created a project under passion4fusion which was the birth of MoneyMatiX.

When we created MoneyMatiX, our intention was to empower our immigrant community by raising a generation of children who would be mentored to become financially stable and independent. We quickly realized that financial illiteracy is a universal problem not unique to immigrants and with this, our vision for MoneyMatiX changed to create a sustainable & universal business solution that will impact global households and nurture generations of financially stable and responsible individuals.

Could you explain what you mean by financial illiteracy and how it’s a universal issue?

I and Helene are both originally from Uganda but met in Scotland a place that has become more than home to us.
Being from Uganda and moving to Scotland has given us a 2-sided view and perception of money. In Uganda, we were raised albeit in different households within an entrepreneurial and cash-driven environment. If you needed anything you had to have physical cash. So, you planned ahead and laid strategies for how to acquire money. It was a “CASH 1ST BUY AFTER” mindset.

To build our Family home my parents planned a phased build where they allocated and linked funds from specific business ventures towards the home building phases. The same happened with tuition & basic needs, my parents had a business whose profits were directly allocated to our school fees and needs. You can imagine the culture shock when I migrated to Scotland and received the 1st of hundreds of letters saying we could buy Sofas on credit. I thought it was a prank. And they didn’t stop coming, “YOU QUALIFY FOR A LOAN”, “BUY NOW, PAY LATER” and on and on.

So, when my then 7-year-old daughter Kaylah started asking to buy stuff, I knew I needed to do something about her mindset. Kaylah is a beautiful eloquent girl who believes her daddy is a Demi-God that can fail at nothing, (probably true if I am being honest, he is a fabulous guy) But our next issue arose therein, Kaylah’s daddy had this magic card that provided anything and everything from flights to any place in the world, to restaurant visits on a whim, daddy’s magic card was so special it bowed at daddy’s command. So, work and money in Kaylah’s mind were secondary in nature for people sired by ordinary men. In her case “luckily” they were under her daddy’s reign and she, therefore, would never have the need to plan for them.

To put this in perspective, ask yourself this, would you trust 2.7 billion pounds with someone who did not know what they were doing? According to the global service & finance review, Children in the UK receive 2.7 billion pounds in pocket money without financial guidance. This is the tip of the scale of the problem of financial illiteracy and how it becomes ingrained in young people. The money Advise Service reports that most financial habits are formed by the age of 7 years.

So what is MoneyMatiX?

MoneyMatiX is an integrated set of financial capability tools designed to teach young people the value of money and entrepreneurship. MoneyMatiX products enable communities to raise young people mentored to become financially stable and independent.

Via a Social Gaming platform, MoneyMatiX teaches young people key financial and entrepreneurial concepts and empowers them from key stages to take control of their character and money sense.

The platform applies gamification to decision making by mimicking real-life scenarios to teach children how the financial decisions they take would play out in the real world enabling them to understand financial choices with ease and confidence.

Further to this, we run MoneyMatiX kidpreneur hackathons. These are challenge competitions which give young people an opportunity to work collaboratively in small teams to identify and consider entrepreneurial solutions to current social and economic problems.

The programme draws on the latest research from the University of Edinburgh and is underpinned by MoneyMatix. The events are designed to provide a practical application for financial literacy and business skills and together with our mentors, we give young people an opportunity to meet role models they can aspire to.

We are intentional about where we run the hackathons and whom we partner with because for us everything about these events should be a wow example for children can take away and conceptualize for their future.
We believe that every child has a right to a secure financial future so our mission is to make financial security a reality for the next generation.

An interview with Fraser Edmond, co-founder of Broker Insights

Earlier this month, we met with Fraser Edmond, CEO and co-founder of the Insurtech Broker Insights. The company recently won an award and is growing at pace. We wanted to know more about Broker Insights and the reasons for its success.

Fraser, could you tell us a bit more about yourself and your career?

I was 25 years in Aviva, latterly the Broker Distribution Director before leaving to set-up Broker Insights. In my early career I started as an insurance underwriter (writing policies), then moved to London for a few years. There I held a number of development and operational management roles. For the last 15 years my focus has been in the sales and distribution space having worked with banks, retailers and affinity brands to distribute personal insurance products. More recently moving to commercial insurance, working with all shapes and sizes of insurance brokers.

How did Broker Insights come about?

When you have a healthy dissatisfaction with the status quo, you feel there’s got to be a better way of doing something. You have a moment of clarity and realise how to do’ differently. It’s then a case of assembling the best possible blend of skills to deliver on that vision and go for it.

Within Scottish fintechs, insurtechs are rare? How do you explain this?

That’s a tough one, my best guess is that Scotland is a massive employer in the banking sector, which has seen unprecedented change in recent years which inevitably leads to fintech start-ups around the sector. In terms of insurtech, I think it’s a few years behind fintech in general coupled with Insurance being very London centric with less roles in Scotland and that starts to explain the imbalance a little bit.

You recently scooped £75K at the Scottish Edge12 Awards. Congratulations!
Do you know what made you win?

The feedback we received from Scottish Edge across the various rounds centred around solving a real market challenge, being unique with first mover advantage and globally scalable, coupled with the experience of the team and our early demonstrable delivery.

Will the prize help you accelerate your development?

The prize accelerates our rate of recruitment ahead of current cashflow forecasts, which will drive growth and product development, and hopefully help us capitalise on our first mover advantage.

You have some very impressive investors backing you up. How did you go about identifying and convincing them?

We knew we had the sector knowledge and all the good disciplines that you learn in corporate. Our weakness was the tech know how’ and start-up dynamics were new to us. With Chris [Van Der Kuyl] and Paddy [Burns] we struck gold in complementing our teams skills. They needed no identification as their track record speaks for itself. In terms of convincing them to be involved, that was everything you would expect. We also had the good fortune that our business aligns with their interests of being first to market with a new concept, in data and technology and our concept was globally scalable.

Would you have any advice for young fintech start-ups?

Don’t be pre-built technology looking for a problem to solve. Really understand a sector, then build technology that solves an existing market problem, challenge or customer experience. Scan other sectors for technology solutions that could translate to your opportunity. Consult widely on your business concept and don’t be afraid to refine it until its really clear and focussed. Most importantly, you need the right blend of skills in your team with the right mind set and you’re ready to make a difference.

Previse named as one of the hottest fintechs in Europe

Previse, the global instant supplier payments decisions company with an office in Glasgow, has been recognised as one of the hottest fintechs in Europe by Fintech50 at an exclusive ceremony in London on Wednesday 20 June.

The Fintech50 is a prestigious list of the top fintech companies in Europe, chosen by an expert panel of leaders from around the world, representing investors, financial organisations, global techs and innovation leaders. Previse was selected from over 1,800 fintechs from all over Europe.

In choosing the final 50, the judges look for companies with a track record as well as growth potential for the future. The list included Revolut, the retail FX company which this year was valued at over £1 billion, as well as a number of well-known fintechs serving institutional investors.

This is the latest in a year of positive announcements for Previse. The company opened a new Glasgow office in October 2017, secured R&D funding from Scottish Enterprise and appointed business heavyweights David Tyler, Chairman of Sainsburys, and British Land Chairman, John Gildersleeve, to its advisory board. It also announced partnerships with the leading provider of digital supply chain solutions, Virtualstock, and social enterprise, Auticon.

Earlier this month, co-founder and CEO of Previse, Paul Christensen, was appointed to Innovate Finance and City of London Corporation’s Fintech Strategy Group. The group has been tasked with driving the success of the world-leading UK fintech sector.

Paul Christensen, CEO and co-founder of Previse said: “We are pleased to be included in this prestigious list of the hottest fintechs in Europe. Being selected out of a pool of 1,800 companies is strong validation of the importance of the slow payments problem we’re solving, how we’re solving it, and our tremendous team.

Slow supplier payments are damaging the world economy. Every year hundreds of thousands of businesses which are fundamentally sound, creating good jobs and with potentially transformative ideas and products close purely as a result of their cash flow challenges.

“Previse solves this problem by enabling corporate buyers to pay suppliers of all sizes, instantly, making slow payments a thing of the past. We use hundreds of millions of data points and sophisticated artificial intelligence algorithms to provide a score of a corporate buyer’s likelihood to pay the invoice. This allows funders to instantly release funds to the supplier to meet the invoice. Suppliers get cash on delivery. Widespread adoption of InstantPay will have a major positive impact on the economy.”

For more information and to keep up to date with Previse, visit its website and follow the company on Twitter and LinkedIn.

LendingCrowd hails record month for deals

Hot on the heels of its recent £2 million funding round, peer-to-peer (P2P) platform LendingCrowd is celebrating a record month of lending activity.

The Edinburgh-based fintech company, launched in 2014 by CEO Stuart Lunn and chairman Bill Dobbie, completed loan deals in May totalling more than £3 million for small businesses across Britain.

Head of Origination Adrian Innes said: “It was a great team effort to get to this milestone, helped by our improved processes and a fantastic working relationship with our community of introducers.”

He added: “Not only was May a record for us in terms of the total value of loans, the number of deals completed also hit a new high, up 40% compared with our previous best.”

In March, LendingCrowd announced that angel syndicate Equity Gap had led a £2m external funding round that also included the Scottish Investment Bank and private investors from Scotland’s entrepreneurial and finance scene.

The company, which is fully authorised by the Financial Conduct Authority and launched its debut television advertising campaign in March, is now targeting total lending of about £40m for 2018 ”“ more than double last year’s figure.

Mr Lunn said: “The support from our investors highlights the progress we’ve made since our launch in late 2014 and the potential for us to scale significantly this year.

“I’m confident that, as we expand our sales and marketing activities, we’ll continue to grow our loan book as more small businesses turn to us for their funding needs.”

LendingCrowd was one of the first P2P platforms to launch an Innovative Finance ISA and all of its investment accounts can be held within this wrapper for tax-free returns*.

*Capital at risk. Tax treatment depends on the individual circumstances of each investor and may be subject to change in future.

Scottish fintech LendingCrowd raises £2m

LendingCrowd, the only peer-to-peer (P2P) lender headquartered in Scotland, is poised to significantly scale up its operations after completing a £2 million external funding round.

The story so far

The Edinburgh-based business lending specialist, which was established in 2014, is planning to ramp up its sales and marketing activities and seek Series A funding over the next 12 months following the round, which was led by angel syndicate Equity Gap and included the Scottish Investment Bank and private investors.

Stuart Lunn, CEO and co-founder of LendingCrowd, said: “Having laid solid foundations for the business over the last couple of years, we now have a position in the market that is starting to pay dividends. We have a strong pipeline of both investors and SME demand and with such a strong trajectory, we are now actively speaking to the venture capital and private equity communities about our next phase of growth.”

Some very strong ambitions

Having agreed loan deals totalling some £16 million with SMEs across Britain last year, Mr Lunn has set a target to more than double that figure to about £40 million in 2018. Investor funds on the platform, which is fully authorised by the Financial Conduct Authority, are also growing rapidly. LendingCrowd now offers three investment products, all of which can be held within its Innovative Finance ISA wrapper.

Scottish Investment Bank director Kerry Sharp said: “We are delighted to provide continued support to LendingCrowd, who have demonstrated real market traction with their innovative peer-to-peer lending platform in Scotland.”

Jock Millican from Equity Gap added: “We are extremely pleased that our syndicate members once again backed LendingCrowd, with this raise being the largest single investment by Equity Gap to date. Existing and new investors in LendingCrowd recognise the progress to date and the potential for the business to scale.”

On the box – think outside the bank

As part of its drive to build its position in the market and bring P2P investing to a wider audience, LendingCrowd recently launched its debut television advert. The campaign features Geoff, who decided to “Think Outside The Bank” and invest with the platform after becoming disillusioned with low rates of return elsewhere. The advert was filmed in and around Edinburgh, with locations including a café in Leith and the grounds of historic Hopetoun House in South Queensferry.

The man behind Open Banking – Interview with Gavin Littlejohn

Open banking is a hot topic at the moment. On 13th January 2018, the second Payment Services Directive (PSD2) came into force, bringing Fintech access to payments and payments data into the scope of regulation in the EU for the first time. This is a major change in the industry, one that will certainly generate a lot more innovation.

One of the people behind the open banking movement is Gavin Littlejohn. We met with Gavin to get his view on what’d been achieved to date in terms of open banking standards but also on the future of the industry.

What got you interested in open banking?

Money Dashboard was my second fintech business and I began working on it in 2005, making it a pioneer of the independent services using an open model of account access. Customers could engage all of their different financial brands in a unified service. At the time and for many years thereafter, banks were strongly discouraging customers from using Money Dashboard and other such services.

Whilst a battle raged on social media between the fintech participants and banks about whether the data belonged to the customer or the institution, and whether the customer had a right to share their financial data with other firms, it was not until in 2012 and 2013 when my own bank provider wrote to me discouraging me from using Money Dashboard and similar services that it became obvious that more fundamental changes were needed.

We engaged with the Office of Fair Trading (now the Competition and Markets Authority (CMA) and I also managed to secure UK government cabinet level support through HM Treasury to drive through some changes.

We continue to campaign for all customer financial data to be made available for the customer to share in a safe and helpful way, but at the time the train leaving the station was in payments, with the EU wide PSD2 drafting nearly completed. HMT identified a way to include access to only payment data, rather than all financial data, by coupling account aggregation or data access to PSD2.

This was a late addition to the directive. HMT agreed to push for this change and suggested that I lead the formation of a trade association to give the banks and regulators a party to negotiate with.

That’s why the Financial Data and Technology Association (FDATA) that I’m chairing was created. When I left Money Dashboard in 2015, I was asked by the fintech industry to stay on and lead the campaign for standards through FDATA.

How do you explain the fact that the UK seems to be leading the charge?

PSD2 set the legal and regulatory basis of third party market access, including providing some clarity on the liability model, but did not do as good a job in establishing the technology standards, which was envisaged as more of a competitive market rather than the standards based approach that the UK market sought to achieve.

HM Treasury encouraged the fintech and banking industry to negotiate the design principles of an Open Banking Standard in 2015. FDATA had a significant role in this, with our members co-chairing 4 out of the 6 working groups. It was a key milestone and set the framework for a standards based approach which is now a widely admired concept. The key thing was that it was an inclusive process, with lots of contributions to help shape and refine.

In 2016, the CMA, who had been following the process carefully during their review of effective competition in banking, decided to step in and require that the nine largest UK banks by current account, form an entity to fund and deliver the Open Banking Standard, creating an impetus for execution that is both standardised and delivered earlier than some other countries that are also exploring open banking. I was asked to represent the fintech interest on the steering group of the Open Banking Implementation Entity.

Our fintech firms are already testing APIs from the banks and a lot of attention is being paid on making sure they all conform to the standards. There is much work to do, but we are moving in the right direction.

Where do you see Scotland’s biggest opportunity around Open Banking?

We are lucky in that we have a great concentration of knowledge and talent in this space. Some Scottish companies have mastered the data. Money Dashboard, the ID Co. FreeAgent and Castlight have shown real mastery of the categorisation of customer transaction data and have built some business models on top that customers really value. As a result of that, some Scottish firms are already market leaders in this space.

How do you think Open Banking will benefit society as a whole?

Open Banking will create an environment where the quality of the experience will empower the customer and reduce inertia. Data science will enable innovation to be at the customer level not at the product level. In short, more customers will be on the right products at the right time and at the right price, fraud will be reduced as the standards kick in and financial inclusion will improve for many as data driven innovation solves more customer problems.

Do you see Open Banking widening its scope to insurance, savings products and other asset classes?

Some of the technical artefacts of Open Banking Implementation Entity ”“ such as the Directory – might be used in other markets. As customers we all have a wide range of financial relationships. They are all part of what is called the “financial self”. To be fully formed you need all your financial data to be enabled so we can empowered to make decisions in full possession of the facts and risks. It would be really strange ”“ in the long term ”“ for customers to be able to access half of their financial data under a legal basis through a tech standard and for the other half to be out with the liability model. It has surely all to be brought into the standard methodology.

Do you think Open Banking will allow for disruption of a scale similar to the one observed in other sector such as hotel, transport and travel?

Providing they can create services, then yes. Both fintechs and banks can position themselves as the 3rd party provider. What I mean is that banks don’t have to be losers here. If they win the customer consent with a strong proposition, they can access data from other banks just as the fintech firms do. Banks who don’t embrace this change might get reduced in their importance. Open Banking will enable people to optimise their financial self (affordability, lending, AML, savings, investment, money management). We’ve only scratched the surface of this. The open banking movement is gaining momentum across the world and the level of innovation will be transformational. FDATA is increasingly a global trade association and is operating now on several continents.

Are you happy with the current standards around Open Banking?

Happy with technical output of the UK Open Banking, yes. The specifications are strong. Banks are now building. We now need to get the other banks to converge as well as credit card issuers and others. A good outcome would be to have an internationalisation of the artefacts to get to a point where standards are the same.

What role do you see FinTech Scotland playing in ensuring Open Banking become an opportunity for the Scottish economy?

FinTech Scotland can help the country position itself as a Global leader in data science with top research coming from universities, some firms, the Data Lab and the Edinburgh Parallel Computing Centre. We have the opportunity to combine data with leading data science skills and deep insight to customer problems in financial services to produce a really strong cluster.

You’re travelling a lot at the moment; can you tell us where you’ll be in the next few months and why?

I’m just back from Singapore and have been working with the North American FDATA group and the Indian Group. Coming up I’ve further work in these markets, plus plans are forming for further visits in the EU, Central and Eastern Europe, South America, China, S.E. Asia, Australia and Russia.

If we don’t deliver standards now it will be very difficult to do it later. Collaboration and sharing of issues and best practise between markets and regulators is a sensible step.
The only chance for convergence to a single standard is now.