Scotland’s Fintech: A Tale of Two Cities or Two Towers? Part 2
“The old world will burn in the fires of industry. The forests will fall. A new order will rise. We will drive the machine of war with the sword and the spear and the iron fist”
JR Tolkien, The Two Towers, Lord of the Rings
Scotland’s Finance is enjoying a renaissance, a digital economy, should then history dictate tomorrow’s Fintech? In re-imagining Edinburgh versus London, the Two Towers, can Scotland compete as a viable alternative hub on grounds other than simply cost? In this Part 2, of the article, we explore the UK hub economy as it exists, versus regional ecosystems outside of London and the role education has to play? This then is no history lesson..
Old paradigms, new challenges
Our focus for Fintech naturally gravitates towards Edinburgh and its historical ties with London (the City’)? London and Edinburgh make a fine pair, Tolkien’s Minas Morgul and Orthanc, his Two Towers’. Indeed Edinburgh has served its London master well as an affordable outsourcing location and profited from it. In Part 1 we highlighted the operational leverage of outsourcing jobs from London to Edinburgh.
Whilst cheap has always been attractive; lower paid roles can become quickly commoditised. The first indication of the danger was global-sourcing to the likes of India. Here executives were exploring new lower cost locations. Just as our industry was coming to terms with globalisation it got hit by the Great Financial Crisis. The sense of being at the brink’ changed the long term strategies of many boards and many roles have been targeted by Digitalisation sooner. If you hear agile working’ at work then buckle up.
Unsurprisingly decision-makers and executives tend to be a little shy when it comes to their own synthesis. That will come later. The near-term problem is when those attractively valued skills become superfluous to automation. Fewer roles become a negative feedback leading to emigration, fewer graduate roles, resulting in brain drain, making the country less attractive to investment.
The fintech opportunity
Is then Fintech threat or opportunity? It is a question I am sure that my friend Professor Chris Sier asked himself when he became a champion for the Northern PowerHouse’ and establishment of its Fintech hub (Fintech North’). The reality is that over the last 50 years the UK has moved from manufacturing to a service-based economy and with it the North of England lost its economic leverage in the investment and political apparatus within UK Plc.
Meanwhile Scotland (specifically Edinburgh) benefitted from that industry rotation just as the North, Birmingham and other parts of Scotland suffered. Why? Today UK Plc, unlike say Germany, operates a single hub economy that has gravitated wealth and investment around London, the South of England and Edinburgh. London, itself as a global city, a metropolis of both finance, commerce and politics. It enjoys the multiplier effect that stems from such agglomeration, greater GDP per capita and tax receipts, just as other parts of the UK suffer flat or falling GDP, wage disinflation and stagnant productivity.
Technology then can be THE great enabler, a means to rebalance the economic hot spots of the UK. However it is vulnerable to policy error, inward and external investment naturally gravitating towards London, as new Technology companies seek to target Finance firms from Old Street across to Finsbury Square and into the heart of EC2 and Threadneedle. In doing so they set up shop close by.
Dickens or Tolkien?
The sheer gravity of London cannot be underestimated and it leaves the other centres vying for the scraps. How then should Edinburgh and Scotland respond? Coordination. Either Scotland (Edinburgh) seeks to pursue Dickens’ tale of two cities’, competing directly and openly with London, or are we left in a somewhat Tolkien-esque the Two Towers’ scenario, un-separable and subservient? Do we continue to operate as a satellite of the UK capital or increasingly compete for innovation and inward and external investment? This is the key question I pose to Fintech Scotland, under the stewardship of my friend and ex colleague Stephen Ingledew.
After all, Edinburgh (as the de facto main financial centre of Scotland) has effectively defined itself as much by its relationship to the City of London as it has through its own trading status. This link has been further reinforced as US banks set up front office operations in London and back office in Scotland, extending the tendrils between the two. Yet that relationship looks far less secure in a digitalised world for two reasons.
Firstly traditional Finance is in long-run demise and disintermediation, with it relationships between firms are changing from partner to competitor, as the value chain compresses. In the race for operational supremacy, insourcing becomes outsourcing in a capital lite’ world as employees are unceremoniously morphed into the Gig economy. You just need to count full time employees (FTE) v contractor heads in any of today’s big Finance firms to smell the coffee.
Secondly the requirement for affordable moderately skilled administrative staff, as an outsource centre for London, will become less attractive. Workforces in traditional roles will reduce simply as an effect of Digitalisation. We need only examine the realities of the once Scottish Insurance and Banking leviathans; now ostensibly under the control of firms South of the border or overseas. Workforces are rarely preserved on grounds of nostalgia or political intervention. Competitiveness, tax breaks, public-private partnership and or some other economic or political incentives are needed.
London, “the precious”?
The shifting political landscape, North-South divide, rise of Labour populism and Brexit paranoia appears to have drawn out a more inclusive tone in the Government’s latest strategy thinking.
“It is also a strategy that recognises and respects the devolution settlements of Scotland, Wales and Northern Ireland. With many of the policies that can drive productivity being devolved, it
is a strategy that necessarily brings our work together with that of the devolved administrations as we work in partnership to get the best possible outcome for every part of the UK.”
IS the One-Britain-One-Fintech a dangerous game to play?
Outwardly it is clear the UK Government is battling hard to maintain its balance (see chart) of foreign inward investment post Brexit. Inwardly it seeks to appease the industry outside of London that it is doing all that it can to build better commute links back into the Capital. This policy is not about evenly spreading investment but enhancing the City’s global standing as a hub, which the Conservatives still laud since the Big Bang’.
Why Edinburgh shouldn’t be the new London
The challenge then for Scotland is to compete but also to not replicate the single-hub flaw of the UK model. We should invest and promote Fintech across Scotland’s centres not simply hub its focus around Edinburgh. It is very attractive to run your winners but we need to think about the shape of Scotland’s economy in 25 years from now, not just the next 5 years. Fintech like other modern industries should be an opportunity to replace the old primary and secondary industries lost over the last 50 years, the main driver of unemployment, low wage growth, migration and low productivity in the regions.
Our close neighbours at Fintech North’ are well aware of the challenge. As Chris Sier noted: “There is a deep vein of skills, resources and opportunity in the Northern Powerhouse, but for its potential to be realised it is important that we build a strong FinTech community, which means the public and private sectors coming together and enlisting the support of key stakeholders such as our universities.. Over the last year there have been many positive developments in building the FinTech economy in the UK outside of London, including the FCA’s regional sandbox, the impending launch of Nexus at Leeds University and a number of other initiatives. Events like FinTech North help build the regional FinTech community, and supporting them is therefore very important to grow the regional and national FinTech economy.”
It is important then to have a consistent voice in London and overseas. Fintech Scotland, Scottish Financial Enterprise and Scottish Development International (SDI) can provide this, a voice that represents the Scottish Fintech industry as a whole. Outwardly we should seek to partner firms in London while competing where possible for; investment, for students, for intellectual and entrepreneurial capital. After all to create a self-sustaining Fintech ecosystem requires; initial capital + intellectual capital + workforce + start up ventures + ongoing external investment. Just as Chris Sier realised, inwardly we need to encourage competition but also collegiate working across the different Fintech hubs and incubators in Scotland; Edinburgh, Glasgow, Dundee, Aberdeen, Stirling and others.
New paradigms, new opportunities
Whilst history in Finance carries little utility anymore; Scotland can still leverage its rich and long pedigree of learning and quality tertiary centres to bridge the old economy to the new. For example if we look at the current Fintech courses available in Scotland today then we can see they are distributed across the major centres not just Edinburgh. A quick google search of UK Fintech courses lists the new prestigious Oxford and Imperial courses as the top results.
However it was the University of Strathclyde that offered the first Fintech Masters course in the UK, Stirling followed shortly after with its new Masters course ready for the 2018 intake. Meanwhile Edinburgh University, in the now classical Oxbridge model, created Fintech Innovations’ and, in conjunction with the Scottish Government and private sector, to form Fintech Scotland.
The locality is understandable but the focus must extend far beyond auld reekie and just one university. . We should remember that our own Universities are in direct competition for research, overseas students and, within their own walls, competition between faculties for funding exists. We need to short-circuit these frictional fiefdoms. In learning Finance and Fintech will become interchangeable.
The mission of Fintech Scotland is “FinTech Scotland aims to promote sustainable economic growth through innovation, collaboration and inclusion.” It is the last word that is so critical. I was encouraged by Stephen’s first update as CEO, which promises an inclusive approach to embrace collegiate investment and partnerships and meetings both in and outside of Edinburgh.
So step forth Fintech Scotland. My advice to Stephen Ingledew is to be bold when competing with London but to not repeat the mistake of London. After all we are only five million people and geographically and digitally just next door to one another. Put another way we number significantly less than the London metropolis. Our infrastructure links (bar the far North and South) are far more able to support our population than the road-jammed, high-rise, tube squeezed malaise of London.
Let us create a sustainable, multi-centre, ecosystem to share Fintech skills, build synergies, foster accessible learning and opportunities both inside and outside of the University system. In doing so Scotland galvanises itself as a centre of technological advancement on the global stage, to attract students and investors and from that catalyse start-up hubs around those centres. A nice example could be linking Strathclyde University with Stirling University courses, cross-over projects between Finance and Fintech syllabus and tapping into the gaming industry in Dundee.
The idea of exploring Gamification in Fintech would be pretty obvious in California yet not here. Strange. By building creative and collegiate links, between learning centres, Scottish Fintech becomes a vibrant multi-hub success, fully leveraging the talents across Scotland and not localised around one centre. Otherwise we risk Fintech becoming little more than a defensive strategy to protect the current industry rather than something altogether more ambitious and progressive. Recall I posed whether Scotland’s Fintech should resemble Two Towers’ or Two Cities’? What would Dickens think; what indeed would Gandalf the Grey?
The future of Scottish Fintech is neither. It is something new, not something set in the past. Stephen has the most amazing and challenging role ahead of him to achieve that.
Scottish Friendly launches challenger brand
My Prime, is innovative in that it offers a low cost investment ISA to higher net worth customers. The solution is all about streamlining cumbersome fund selection processes.
However, whilst the product is interesting what is really good to see is the change of focus from commercial to customer-led.
Scottish Friendly’s Commercial Director, Neil Lovatt, said: “With My Prime Investments we’ve created a brand that aims to provide investments that have the needs of the potential customer firmly in mind. The rest of the industry remains fixated on creating bewildering products and then attempts to fix’ the customer.
“Our mission is to fix the product. So we’re always putting the needs of the customer first, by offering straightforward investing, to entice more people to invest.”
This piece of content isn’t financial promotion and we are not promoting Scottish Friendly’s product. This blog doesn’t constitute advice. Our goal is to inform on the launch of a new brand.
Scotland’s Fintech: A Tale of Two Cities or Two Towers? Part 1
By JB Beckett. In re-imagining Scotland’s new vibrant digital economy, should the history of today’s Finance dictate tomorrow’s Fintech (Financial Technology) map of Scotland? Is Scotland’s Finance and its Fintech tied to London or somehow distinct? Yes or no. In this first of a 2-part article, we explore the dichotomy of enjoying and suffering being a satellite to a hub economy, as Edinburgh is to London. This then is no history lesson..
Historical ties
In the UK when we talk Finance, two cities are quickly mentioned. London and Edinburgh. As most know, Edinburgh’s illustrious financial services history dates back centuries, to the establishment of The Bank of Scotland in 1695 to support the growth of Scottish business, RBS in 1696, the banks placed Scotland on the financial map of the UK despite competition from London. They later bank-rolled the City of London. It saw the introduction of paper money in Scotland; it opened up the opportunity for trade south of the border and the renaissance of a geometric-Anglo city for the modern Georgian world: the Edinburgh New Town.
However should our focus for Fintech revolve around solely Edinburgh and its historical ties with London (the City’)? Standing as the two key financial centres of UK Finance, London and Edinburgh make a fine pair, what Tolkien might have named Minas Morgul and Orthanc, his Two Towers’. Unassailable in their power share. However as Dickens wrote in a Tale of Two Cities’, the opportunity is also a threat:
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way””in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
Scotland’s financial sector
“Through the centuries,” said Graeme Jones, Chief Executive of Scottish Financial Enterprise, to a reporter “our financial scene has played a huge part in the fabric and prosperity of Scotland as a whole”. He’s right of course, the addition to banking, the increase of international trade during the 1700s led to marine insurance. Then a growing demand for life insurance during the Napoleonic Wars: families of soldiers paying premiums in anticipation of the worst. Scottish Widows was established in 1815 to service those war widows and remains today in name (albeit a subsidiary of Lloyd’s Bank).
Meanwhile Scotland’s rich tapestry in asset management can trace roots back to Robert Fleming and the first ever investment trust in 1873. In Dundee, Robert saw the massive profits being made by the owners of Dundee’s jute industry and realised they needed to invest it somewhere. It was a model that would be copied across the rest of the UK. Then with every new development in Scottish financial services, so grew the legal profession, the accountancy and Actuarial profession, academic institutions, mathematics, economics, in Edinburgh.
“It’s clear to see,” says Graeme, “that the origins of the Scottish financial services industry aren’t predated anywhere in the UK. As we started to export and import, our home-grown economy started to grow.” Edinburgh thus stands aloft proudly on its heritage; even if millennials today might as easily interpret heritage as old’. Don’t forget that Amazon was only created in 1994 yet millennials cannot remember BA (Before Amazon) and that Jeff Bezos has a balance sheet larger than the entire Scottish Finance industry in totality.
Scotland, using experience to prepare the future
Today, Scotland’s Finance employs around 100,000 people directly and a similar amount again in support services. Scotland’s financial services sector is a vast economy compared to the size of its total populous. In a post-industrial, post-manufacturing age it is one of the country’s biggest sectors, generating around £8 billion for the home economy per annum.
Consequently Scotland is becoming an attractive base for the Fintech entrepreneurs and Edinburgh (the UK’s largest financial hub outside of London) lies at the heart of it all.
Unreservedly, Edinburgh has prospered both through Retail Banking, Insurance, Life Assurance, Wealth Management, Fund Management and Asset servicing on behalf of UK and global institutions. While Edinburgh’s own financial exchange (the smoker’) is long gone; Scottish-based employees have continued to provide expertise in securities servicing, investment accounting, performance measurement, trustee and depositary services and treasury services since London’s Big Bang’ in 86 and before.
Post 2009, Edinburgh has again helped mitigate the recessional pressures across the rest of Scotland for the better part of a decade. That and devolution being a defining feature versus the North of England. Yes, Edinburgh has enjoyed a long history in Finance and its links with the City remain as strong ever since the Scottish Banks capitalised and founded the Bank of England. Scotland’s Economic and Actuarial sciences have been the very DNA of Finance ever since.
However the role of Edinburgh is not assured simply by history, the brand names that still occupy it or by virtue of attractive postcards on Princes Street. Edinburgh is a fantastic city to work in, often wet but full of fresh air that someone in Shoreditch could only dream as they knock elbows for space, tabbing through green space images on social media as they sip their tenner’s worth of artisan flat white.
Scotland, a fintech capital
As effectively ground zero’, then, after 200 years of shaping the modern (old) Anglo-Saxon finance industry, Scotland’s commutation to Financial-Technology (fintech’) or Finance 2.0 asks probing questions about our collective will to transform. It is about new skills but also a new persona of what Scotland’s Finance will look like, how it will be shared and shaped by Fintech. This has far reaching social, economic and political questions that reach deep into our collective psyche, ambitions, collegiate working practices, start-up investment, regional disparities and culture.
How does Scotland become a true global Fintech centre to rival London, Berlin, New York or the Bay area? As Dylan sang times are a changing’. Once the actuaries of Edinburgh and Glasgow held court for the industry, but those days are fading fast. The mutual giants demutualised then quickly became owned by non Scottish conglomerates. As the older actuaries retire they leave behind over 70% of members of the Institute and Faculty of Actuaries under the age of 40 and over 50% of members being non qualified students. Actuaries are already somewhat redundant in terms of predictive modelling but eek sufficient living from changes in longevity rates, cash flow matching and quasi investment analysis. They face an uncertain future as adaptive intelligence and self-learning synthesises, assimilates and optimises 200 years of Actuarial rules in the blink of an eye.
Moreover, in excess of 35,000 people work in Edinburgh’s financial and insurance quarter while more than 90% of all Scottish fund managers (like Baillie Gifford) are based in the city region. Many firms represented host asset servicing teams, client management but fairly minimal front office except for home-grown firms like Baillie Gifford, Scottish Value Management and Kames. The city is home to Europe’s second largest asset fund manager, Standard Life Aberdeen, as well as retail and challenger banks, platforms, Actuarial consultancies and ethical finance providers. In many cases the majority of the staff can be typified as support function or middle Office’ just as the majority of Glasgow’s workforce might be described as back office’ or more politely operational support’.
An urgent need to change gear
All of these roles will be reduced in some way, as companies shift CapEx from people to technology. Even without Brexit, in 10 years we only see 10% of those current roles left in their current form. Some will disappear, others change. Those decisions will be made in London, Paris or New York not Edinburgh. If that’s true then the productivity enjoyed by Edinburgh from London today will deteriorate.
That leaves a hole in the Scottish economy that Fintech must aim to fill. Only slightly less gloomy, a 2017 report by the Centre of Financial Regulation and Innovation by Strathclyde Business School in Glasgow revealed that Scotland could, in a worst-case scenario, lose over 14,063 jobs (14%) in its financial services sector over a 10-year period, the worst-case prediction seeing a loss of £597m in taxable salaries. Conversely in a best-case scenario, investing in Fintech could inversely “lead to the creation of an additional 14,959 jobs in the Scottish banking industry” adding £1.1bn back to Scotland’s taxable income. The report’s co-author, Daniel Broby, told the Herald Scotland that the two outcomes call for a streamlined and coordinated’ approach for the development and adoption of Fintech.
Fortnightly FinTech Fuse ”“ FinTech Across Scotland
This has been especially evident in the last two weeks as I have had the opportunity to see, hear and discuss the fintech progress in a number of cities and regions, all of which are advancing Scotland’s global ambitions.
Dundee
Meeting Fraser Edmond, chief executive of the newly formed insurtech enterprise Broker Insights was a fantastic way to start the week and hear how data driven innovation is very much alive in Dundee.
Applying new approaches to the use of data in the traditional world of commercial insurance is already setting Fraser and his team on an exciting path to revolutionise how the sector operates.
Brilliant to see the Broker Insights innovation being led from Dundee and I can see them following in the global footsteps of a more established successful Dundee international fintech, NCR.
Of course, NCR are one of the world leaders in applying new technologies to payments and transactions, something they have been doing in Dundee since the 1940’s!
Mickael and I had a fantastic meeting with the senior team of this very important employer in the area but who are also redesigning the world of payments at a global level.
We are very fortunate to have NCR in the Scottish ecosystem and from our conversations on Monday there is much we can progress together. We have already introduced the NCR team to a couple of new emerging Scottish fintechs to develop collaboration opportunities.
Fife
Just down the road from Dundee is the region of Fife, which has a long track record of using new technology in the financial services space to be at the very forefront of innovation.
Meeting up with the very knowledgable Iain Shirlaw, the economic development adviser of Fife Council along with serial entrepreneur Gordon Povey of Trisent and Euan Stillie IT director of Ingenico (another long standing fintech enterprise) made it a fascinating afternoon.
There was much to learn about the creativity being driven from the Fife region and we got particularly excited about bringing the potential opportunities alive with blockchain as a significant game changer in Scotland and in our global reach.
The opportunity to connect up some of these developments with the wider ecosystem would even further demonstrate that fintech can play a key economic role across all of Scotland and wider afield.
Glasgow
I am certainly seeing a thriving ecosystem in Glasgow and there are numerous people and organisations making fintech happen across the City.
This was very much in evidence at the fintech event on Thursday where I had the privilege to share the platform with the brilliant Callum Murray, the founder and CEO of Amiqus ID , a fantastic enterprise leading the way in addressing some of the regulatory friction in the financial sector.
There was much to learn from the comments of the attendees, particularly in respect of the importance education and skills development. A big well done to Steve Chown and the RBS team for putting on a terrific event and to the great sessions by Juliana and Lal of Whitecap Consulting.
Of course, Glasgow is also the home of some very prominent global financial institutions who have a significant base in the City. For example, really enjoyed meeting up with Khalid Rafiq and Robert Keenan of Morgan Stanley to hear how they are embracing this age of innovation and how we can share insights to put Scotland even more on the global fintech stage, especially back in the USA.
Whilst talking of Glasgow, I must mention the University Of Glasgow FinTech Society team who I met at our event on Thursday evening.
Fantastic to hear how the team had grown the Society to over 100 in a short period and being embraced by students from all disciplines and nationalities. Really motivational to hear and it gives me great optimism about our future on the global fintech stage.
Edinburgh
A massive thank you to David Fergusson and the terrific team at Nucleus Financial for hosting our first ever Fintech Scotland symposium on Wednesday evening.
The theme was collaboration and the real value of working together came through in the excellent presentations by David along with Michael Roe of Origo Services, both of which demonstrated the huge role they play in fuelling the innovation of the pensions and investment sector.
It was also great to have expertise of David Dalton Brown from TISA along to share his examples of how the combined effort can help fintech enterprises can address the regulatory and policy challenges our sector sometimes faces.
I came away from this inaugural symposium reflecting on the diverse range of people all committed to making fintech a success across all of Scotland.
My thoughts on this were then reinforced the following night at our second symposium, this time with the theme of innovation. Two fantastic businesses driving change in the lending space, Ultimate Finance and Orca Money. From different start points, Ron and Iain were just brilliant in showing how to use technology and innovative engagement to meet customers needs.
This was vividly brought to life by Anneli Ritari-Stewart , the wonderful director of Dentsu Aegis iPropect and Keira from Ultimate Finance who explained the importance of innovative and data-driven marketing to to really focus on meeting customer.
Global Scotland
Denstu Aegis team were great hosts for this second event. They also bring some excellent international perspectives into the ecosystem that I believe all fintechs, established and emerging, can learn a great deal from.
There has been a strong international element to the conversations and opportunities wherever I have been since being in role and this bodes well as we seek to help fintechs across Scotland grow their global footprint in working with major global players.
Insightful meetings with Mick James of RGAx, one of the world’s largest reinsurance firms, and Yvonne Dunn of Pinsent Masons, the well respected European legal authority on open banking, reinforced this to me.
The international dimension was very much on the agenda last Thursday, 8th March, for International Womens Day. I had the privilege to join the inspiring Jackie Waring for the Investing Women Ambition and Growth conference. What a magnificent way to celebrate the importance of inclusion.
Alloa
After the snow put paid to my first race of 2018 a few weeks back, the Alloa half marathon this Sunday is long anticipated.
I’m far from peak fitness but it will be amazing to be with a couple of thousand runners from across at least twenty different countries on the roads of Clackmannanshire, putting Alloa very much on the international stage.
This will then set me up for the Global Fintech Summit in London with Deloitte on Monday and Tuesday where we’ll be sharing Scotland’s fintech story on the stage. A story I’ll also be sharing with guests from Hong Kong and Singapore later that week when back home in Scotland.
I’ve certainly got lots to say on this global stage about what Scotland can do and is doing in the fast moving fintech world and I’m looking forward to sharing opportunities across other regions of Scotland in the coming months. Until next time.
Stephen
Fortnightly FinTech Fuse – Inspiring FinTech
Inspiring is one of the most frequent words I have used over this last fortnight to describe the wide ranging conversations with people who are making things happen in the Fintech world.
Inspiring because their ideas that are driving innovation across Scotland are in themselves fuelling even more creativity and the possibility of additional new initiatives.
Inspiring Enterprise
Inspiring Talent
Some of our innovative enterprises in Scotland have been demonstrating their inspirational performance for a good number of years, talking with Lorraine Straiton, Commercial Director at FNZ and their twelve year journey is a good example.
The chat with Lorraine was very much on the skills and talent required to help financial and technology enterprises strive forward to create sustainable and inclusive growth.
This is where FinTech Scotland’s bridge’ role with the universities across Scotland is going to be crucial in helping to ensure we have a diversity of talent and expertise to take forward the thriving and innovative ecosystem
So, progressing the development of specific Fintech leadership programmes with Douglas Graham, Frances Green and other key colleagues at the University of Edinburgh is going to be a crucial focus in the coming months.
I’m looking forward to meeting up with the exciting academic teams at Stirling and Strathclyde in the coming weeks to hear how we can also support their valuable work in developing FinTech talent.
To add to this, the brilliant Steve Tigar, CEO of Money Dashboard shared with me some great ideas of how experienced people within some of our larger financial institutions could play an active role with emerging FinTech enterprises. We will look to progress this.
last week, and with the risk of embarrassing them both, they are very much role models to me on how to inspire talent and put it into action.
Inspiring Leaders
On the subject of inspiring leaders, this is an imperative across the whole ecosystem to drive collaborative actions in the FinTech ecosystem.
A great example of inspiring leadership was meeting Graham Smith, from Glasgow City Council this week to talk about his role at Tontine, the incubator and accelerator hub.
My colleague Mickael Paris had the opportunity last week to catch up with the inspirational Steven Morris to hear about how he is working with Stirling Council to establish a digital hub with the support of a new EIS growth fund. Please read more on this terrific initiative
Recent days have also involved conversations with Paul Lawrence of Edinburgh City Council and then with Douglas and Lindsay at PWC, all of whom are quietly but powerfully enabling actions to help a thriving fintech ecosystem.
There is a great deal of inspiring leadership such as by those mentioned that goes on behind the scenes and from people in many different roles that is often underestimated.
This was very evident to me when sharing the emerging plans for Fintech Scotland with the Scottish Enterprise and Scottish Development International teams this week. The wintry journey through the snow to Glasgow was more than worth it and I came away enthused on how we can drive new innovations through collaboation.
Inspiring Meet Up
Thursday was due to be my first FinTech Practitioners Forum and the opportunity to hear from thirty or so entrepreneurs and innovators but unfortunately the blizzard conditions meant it turned more into an inspiring meet up of four.
I was joined at Codebase by Stuart from Wallet Services, Stuart from Comcarde and Stewart from Allatus Unity for a very insightful conversation on what needs to be done to drive better collaboration and business growth.
From my point of view, it was more than worthwhile to brave the wintry conditions and be part of the discussion as well as enjoy the coffee treat that Stewart Pitt brought in to warm us up. Thanks guys for joining me even if the meet up was cut a little bit short so I could go to dentist and get a replacement tooth!!
Inspiring at Scale
One of the key objectives of Fintech Scotland is to facilitate productive collaborations across the Fintech eco systems, particularly in bringing together developing Fintech enterprises and established firms.
I have been encouraged by the opportunities on how we can do this following very constructive discussions with organisations such as IBM, Atos, Sopra Steria who have the capabilities and scale to help Scotland develop innovative environments to help small and large firms grow.
Alongside this, my meetings with global professional services players such as Deloitte, EY and Accenture gave me some very helpful insight on how we could learn from others around the world to develop fintech in Scotland
Innovation can be done at scale over time, as mentioned earlier FNZ have demonstrated this in Scotland and over a longer period and also the global player NCR with its important Scotland presence showed me how innovation through technology is an ongoing journey, or should I say an endless marathon!
Inspiring Running
Talking of marathons, it is due to be my first running race of 2018 this weekend, a half marathon round the Meadows in Edinburgh organised by the University’s students. I’m hoping the snow will have cleared to some extent to allow a safe and inspiring run!!
This will be the first of eight races leading up to the Edinburgh marathon in May and I am hoping to build up the pace over this coming months, I guess just like my ambition for the fintech pace in Scotland.
The next four weeks is going to be about starting to prioritise where the focus of activity and pace with stakeholders from across the ecosystem. More on that to come
Keep warm and keep inspiring!
Digital transformation in the financial services: where to start
1. Customer-driven innovation
Customers value their time as much as firms do, so delivering on efficient communications is a valuable plus point for clients.
2. Efficiency in internal processes
In the face of the demands of MiFID II and KYC regulations, automation is no longer an optional nice-to-have ”“ it’s essential for any firm to continue to thrive. The sheer breadth of the requirements would be all but impossible to achieve in any cost- and time-effective way were it not for the power of technology to automate processes such as onboarding and communication tracking.
Automating essential communications allows you to effortlessly maintain contact with clients, which means you can spend less time sending emails and more time working to give clients your best advice. It also makes it easier to stay compliant as tools such as Appointedd’s CRM suite automatically records all communications around appointments between firms and clients for an easy digital paper trail.
3. Security and data
When you help clients with their money, you need to know their sensitive data is safe with you, and embracing automated tools doesn’t have to mean more risk for your firm or your clients. Source tools with excellent security credentials, that are compliant with Cyber Essentials standards, and which have a proven track record of robust data security. This will put both your and your clients’ minds at ease and improve the appeal of your services.
Jenny Campbell in Edinburgh to address business women’s event
One of the top UK business women will be in Edinburgh in March at this year’s Ambition & Growth Conference dinner which will take place at the Sheraton Hotel.
Jenny Campbell, the Founder of YourCash Europe will be sharing her story and passion towards helping people succeed in business.
More about Jenny Campbell
Aged only 16, Jenny joined the banking fraternity. At 23 she had completed her banking qualifications and been awarded a Chartered Institute of Bankers prize.
In 2006 she joined Hanco, a cash machine company
owned by RBS, as director of operations.
In 2010 she took charge of a management buyout
of the business. She renamed it YourCash Europe before impressively expanding the business’ operations.
In 2013, she took the business through a secondary buy-out which allowed her to obtain full control of the business. She sold the company in October 2016 to Euronet Worldwide Inc.
Vitalise Business Woman of the Year in 2014 she was then welcomed as a Freeman to the Guild of Entrepreneurs in the City of London.
Very experienced public speaker she also spend a lot of her time helping entrepreneurs launch their business.
Most people will know her best for her role as a dragon on the BBC programme Dragon’s Den.
Jackie Waring, CEO and Founder of Investing Women, the organisation behind the Ambition & Growth Conference, said: “We are delighted to welcome Jenny, a high profile and hugely successful businesswoman, to the third annual Ambition & Growth Conference. Along with
her formidable track record in the global banking sector, Jenny really stands out for the work she does to support young people in business and promote a positive message about entrepreneurialism.”
Ambition and Growth Conference
Ambition & Growth 2018 is set to inspire, motivate and inform aspirational entrepreneurs as well as business angels and professionals in leadership roles.
Other speakers will include:
Professor Heather McGregor CBE, Executive Dean,
Edinburgh Business School, Heriot Watt University and
Mary Harper, Affluent Customer
Director at Aviva.
For more information visit:
http://www.investingwomen.co.uk/ambition-growth- conference/
RBS FinTech Accelerator goes national ”“ but Edinburgh remains core location
RBS and fintechs?
After a successful trial at the Entrepreneurial Spark Hub in Edinburgh last year, RBS is expanding its FinTech Accelerator programme across three more locations in the UK – London, Manchester and Bristol ”“ but attracting FinTechs to join the programme based out of their Gogarburn head office is still seen as vital.
We spoke to Steve Chown who leads the FinTech proposition for the Bank:
“Having the Entrepreneurial Hub in our head office in Gogarburn over the last few years has transformed the feel of the building. The layout has been designed to really encourage engagement between Bank staff and Entrepreneurs, with the Hub and our Innovation teams next door to each other and even sharing an event space. It’s a big building, with coffee shops and even a Tesco Express and you often see Entrepreneurs in the queue for their Latte next to Bank Execs!”
“We’ve got 6000 staff based in Gogarburn alone, from every function within Banking you can think of and that’s a key part of our offering for FinTech businesses – linking them up with staff who can add value to what they are building ”“ for example if you are a payments business we’ll endeavour you a linked in to someone from our payments team who talks your language and can give you advice and feedback. Our staff are really keen to engage, I’ve even had our Analytics and Modelling team offering to help, hands on, with businesses struggling to manage their data or with large analytics problems”
“The Banks attitude to dealing with start-up businesses has really changed over the last few years ”“ we now realise that sometimes we don’t know best, and there’s massive value in partnering with specialist businesses with ready made solutions”
So what does a FinTech Accelerator involve?
Steve explains more:
“At the core of our offering is the coaching and mentoring from Entrepreneurial Spark alongside office space in our Hub but we really wanted to ensure FinTechs got real value from joining our programme so asked them what their main challenges were. Based on what we were told we have arranged additional content around IP protection, regulation, partnering with Corporates and raising investment alongside technology and sales strategy reviews from our partners at Dell – plus of course connections into relevant Bank staff and will end the programme with a Demo day event to pitch their ideas. We are really looking forward to welcoming some more FinTechs in to our head office.”
If you’re interesting in learning more about this or if you’d like to apply for this programme contact us below or via the contact us form.
Fortnightly FinTech Fuse – getting started
Welcome to the first Fortnightly Fintech Fuse!
This will be my regular blog sharing some of the insights, learnings and engagement with people form the diverse range of fintech participants across Scotland and globally.
To Fuse’ means to bring together and blend two or more things. This is exactly what FinTech Scotland is seeking to do with the aim of driving growth and creating jobs, hence the name for this blog.
The fusion arising from the changing world of financial services and technology presents enormous opportunities and through this blog I hope to share how Scotland is advancing on these.
The blog will be a cross between an open diary and informal ramblings that hopefully highlight the progress being made in fusing together the skills, resources and capabilities that make the potential fintech growth and job opportunities come alive.
The style will be chatty and quick read. It is not intended to be a formal report nor exhaustive of everything happening in our dynamic and thriving Scottish fintech environment.
Hopefully it will be a catalyst to the many people directly engaged or looking to be involved in delivering the enormous benefits for all of fintech developments.
Engaging Response
The start of the new role in January can be best described as a whirlwind of activity, with the announcement sparking a very positive response from the diverse range of fintech participants. I’ve very much appreciated all the feedback and comments in these early days and the task has been to get out to see as many people as possible to hear thoughts and share insights.
During this initial three weeks, I’ve clocked up over 70 actual face to face meetings with over 160 people in total as I have sought to immerse myself in understanding the needs of different stakeholders. This is in addition to being involved in four workshops and participated in a couple of local events.
The overwhelming enthusiasm and commitment to creating growth and jobs through fintech developments is very powerful, going forward I am hoping we can channel this high energy into productive results and outcomes.
Big thanks to everyone who has been in touch and reached out in since the start of the year, there has been a hugely enthusiastic response from all quarters of Scotland as well as all corners of the world, from New Zealand to Africa to Europe and the USA.
During this early flurry of activity, I am endeavouring to keep up to date with the positive flow of engagement and arrange the meeting and call requests as they come in!
Although managing the diary to meet and talk to as many people as possible has, I must admit, been a challenge and will be as I embrace the strong appetite for people to be involved.
Thankfully, I’ve only missed one appointment so far, with my dentist for a checkup!
Key Foundations
Amongst the many meetings, I have had very constructive discussions with key people from Avaloq, Lloyds Banking Group, HSBC, University of Edinburgh and Scottish Enterprise who have already strategically committed to getting FinTech Scotland of the ground.
This enables FinTech Scotland to start on a journey with confidence, which was very much reinforced when meeting Paul Wheelhouse, Minister for Business,
Innovation and Energy.
The Scottish Government’s very real and practical commitment to creating a thriving fintech environment in Scotland was a key factor for me in taking on this new challenge.
I must add that this fast start could not have been achieved without some key foundations being in place.
In this respect, an enormous thank you to the Edinburgh Innovation (EI) team at the University of Edinburgh, who have provided invaluable support in these early days of establishing FinTech Scotland’s operations.
It is fantastic to be working with the EI team to ensure we put the right foundations in place for the FinTech Scotland enterprise in order that we can maximize the
emerging opportunities.
Opportunity Knocks
One thing that has been really encouraging in these early days, is the contact from half a dozen fintech enterprises who are looking to move to Scotland, either from other parts of the UK or wider afield.
These entrepreneurial firms are all at various stages of their growth and scaling up but they all share a common interest in being part of Scotland’s fintech environment to take their innovative enterprises to the next level.
Explaining to the various firms how we and others in Scotland can support them in their growth and job creation aspirations is hugely motivating and something we will be building on in the coming months.
Running Around
I am hoping that scribbling this blog over the coming weeks will give me the opportunity to reflect on whether I have been focusing on the right priorities for FinTech Scotland and consider whether upcoming actions will enable us to make progress.
My other way of finding reflection time is to just get out and run, whatever the weather! Running is my other passion, alongside fintech, being a wonderful way take time out from the fast moving working life to consider the journey ahead and what can be achieved. More on this to come.
This fintech journey is going to be a marathon’ rather than a sprint and I am looking forward to sharing the experience with you through FinTech Fuse!
Seed Haus ”“ open for second cohort
Seed Haus, the Scottish pre-seed tech accelerator, are now accepting applications for their second cohort. If you’re interested you have until 30th December to apply for £30,000 of equity investment from Scotland’s top-tier tech investors.
Who are Seed Haus?
Calum Forsyth, CEO, and Robin Knox, Chairman founded Seed Haus after identifying a gap in the startup support system. They decided to create the only incubator in Scotland which provides entrepreneurs with start-up capital as part of the package. On top of office space and the capital the pair also designed a solution that provides mentoring, peer meet-ups and investor sessions.
The first cohort launch early 2017 with 5 of the most exciting start-ups in Scotland: Drinkly, Kindaba, Sansible Wearables, Security CTRL, and Taka.
The selection process
Out of all the applications, 5 startups will be selected and offered a place in the programme. Seed Haus is working with renown partners: Alistair Forbes, James Watt of BrewDog, Gavin Dutch, Paul Walton, Judy Wilson, Rob Dobson, Paddy Burns, Chris van der Kuyl, Paul Davidson, and Sir Tom Hunter.
Calum Forsyth declared: “Our deal terms are incredibly founder friendly. The founders backed in cohort 1 were originally looking to raise around £100,000 with very little traction. Based on the current investment climate in Scotland, that would have meant selling a big part of their business, at a formative stage, hampering future growth and fundraising. Pleasingly, they saw the value in aligning with Seed Haus which allows them to hold on to a greater portion of equity and lay the foundations for a truly scalable business”.
Who can apply?
Most entrepreneurs can apply but Seed Haus is most interested in people with domain expertise. Seed Haus provide investments which allow entrepreneurs to cover their living costs. It therefore removes some of the risks that could have stopped some entrepreneurs making the leap. Transitioning from full-time work to entrepreneurship can be hard, Seed Haus take some of the fear away.