22% of people in Scotland have used AI when applying for a job
The rise of Artificial Intelligence (AI) tools in professional settings is becoming increasingly evident, with recent research by Hays revealing significant trends among workers in Scotland. According to the study, nearly a quarter (22%) of professionals in Scotland have leveraged AI tools when applying for jobs. This figure mirrors the 22% who intend to use AI for future job applications. Furthermore, 24% of professionals in Scotland have already integrated AI into their current roles.
AI Tools Enhancing Job Applications and Roles
With feedback from almost 12,000 professionals and employers across the UK, including close to 500 respondents from Scotland, the research highlights the growing reliance on AI in the job market. AI tools, commonly used to craft CVs or cover letters, are becoming a staple for many job seekers. Interestingly, the trend isn’t just a Scottish phenomenon; it’s part of a broader UK movement. Nearly half (49%) of UK professionals report higher success rates when using AI during their job applications, with this number rising to 61% among individuals aged 25 to 29.
Employers and AI: A Slower Uptake
Despite the increasing use of AI among job seekers, employers are slower to adopt these technologies for evaluating applications. Only 9% of organisations currently use AI tools to scan CVs or score candidates. However, there is a clear shift on the horizon, as approximately 29% of employers plan to increase their use of AI for these purposes in the future.
Keith Mason, a director at Hays, emphasises the importance of transparency and authenticity in this evolving landscape. “While a candidate might use AI in an application, it’s important that they’re also authentic and not over-reliant on the technology. The job application is only one part of the recruitment process. AI can also be efficiently used by employers in the initial sift if there are multiple applications, as this should overcome any bias and reduce the time taken to screen applicants.”
Transparency in AI Usage
The research underscores the necessity for transparency in the use of AI during hiring processes. A significant majority (81%) of professionals prefer to be informed if a hiring organisation uses AI to assess job applications. However, only 54% of UK employers currently disclose this information.
Mason continues, “It’s positive to see how AI tools might support both candidates during the job application process and professionals in their day-to-day roles. But it could be cause for concern if this becomes the norm as we don’t want the next generation to lose the art of good communication and the ability to articulate a balanced written debate. Again, a good interviewer will see beyond this and hire for potential based on the interview.”
The Human Element in Recruitment
While AI is transforming job applications and professional roles, it is crucial to remember the irreplaceable value of human interaction. Mason concludes, “Whilst machine learning is advancing at a rapid pace, in most jobs people will work with other people every day, so soft skills are key. AI will never replace the human element of getting to know someone as part of the recruitment process. Good people skills will always shine through.”
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Beyond Quotas: Achieving Authentic Diversity and Inclusion
In today’s rapidly evolving workplace landscape, diversity and inclusion have become more than just buzzwords; they’re integral components of successful business models. However, achieving genuine diversity and inclusion goes far beyond simply meeting quotas. It requires a nuanced approach that values individuals’ unique contributions and fosters inclusive cultures where everyone feels respected and empowered.
Traditionally, quotas have been employed to increase diversity, setting specific targets for recruiting or promoting individuals from underrepresented groups. While quotas may boost diversity statistically, they often fall short in addressing underlying biases and systemic issues. This can lead to tokenism and resentment among employees, undermining the very essence of diversity and inclusion.
To truly embrace diversity and inclusion, organisations must move beyond quotas and adopt thoughtful hiring practices. This approach prioritises quality over quantity, focusing on recruiting high-quality, diverse candidates based on their skills and competencies.
Thoughtful hiring practices involve:
- Building a Diverse Talent Pipeline: Actively seeking out talented individuals from diverse backgrounds through partnerships, internships, and mentorship programs.
- Aligning Hiring Practices with Organisational Values: Ensuring fairness and inclusivity throughout the recruitment process by mitigating unconscious biases and fostering transparency.
- Implementing Blind Auditions and Structured Interviews: Removing identifying information from job applications and using structured interview techniques to reduce bias and ensure fairness.
- Developing a Culture of Inclusion: Providing training and education for hiring teams, fostering leadership commitment to diversity, and establishing employee resource groups and mentorship programs.
Continuous monitoring and evaluation are essential for measuring the success of diversity and inclusion efforts. Key performance indicators, regular audits, and transparent communication help organisations stay accountable and identify areas for improvement.
Despite the challenges, embracing authentic diversity and inclusion is essential for creating workplaces where all individuals feel valued, empowered, and able to contribute fully. By going beyond quotas and embracing thoughtful hiring practices, organisations can unlock the numerous benefits that diversity and inclusion bring to the workplace and society at large.
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Announcing a new Digital Transformation micro-credential
The Financial Regulation Innovation Lab (FRIL) introduces a new opportunity for professionals to stay ahead in the rapidly evolving finance sector. Powered by the University of Strathclyde, this first micro-credential, “Digital Transformation, focuses on risk and compliance. FRIL aims to pioneer a path for industry practitioners towards mastering digital transformation strategies that cater specifically to the nuances of risk and compliance in finance.
Empowering Through Education
The digital transformation course is designed to arm participants with theoretical knowledge and practical insights into how technological advancements, especially artificial intelligence (AI), are revolutionising risk management and compliance practices. Over six weeks, this course offers a unique blend of self-directed online learning and an immersive one-day on-campus session, providing a comprehensive understanding of digital strategies that can significantly enhance regulatory and compliance processes.
Course Objectives
Participants will explore digital transformation, exploring its implications for the finance industry with a keen focus on risk and compliance. The curriculum is tailored to:
- Highlight the current and potential impacts of digital technologies on the finance sector.
- Equip professionals with the knowledge to harness these technologies for improving compliance efficiency and risk mitigation.
- Foster a strategic mindset, enabling participants to devise and implement digital transformation initiatives within their organisations.
A Unique Learning Experience
The course is structured to cater to the busy schedules of finance professionals, combining the flexibility of online learning with the depth of in-person engagement. Through this dual approach, learners can explore digital transformation concepts at their own pace, followed by a day of intensive, hands-on learning on campus. This format is designed to reinforce online learning outcomes, encourage networking among peers, and facilitate direct interaction with leading experts in digital finance transformation.
Secure Your Place
With a limited number of fully funded places available, FRIL encourages interested individuals to express their interest at the earliest convenience.
For further information, visit Digital Transformation or contact The University of Strathclyde’s skills team today at sbs-upskilling@strath.ac.uk.
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AI in Scotland’s Workplaces: Navigating the Shift
Bupa everywoman in Technology Awards are open for nominations
The annual everywoman in Technology Awards, celebrating the most inspirational women working in Science, Technology, Engineering and Mathematics (STEM), are open for nominations for 2024 and have announced their new title partner, Bupa Global & UK. Companies and individuals are invited to put forward candidates until 9th October 2023 for categories recognising all stages of the career journey, from apprentices to C-Suite.
Now in their 14th year, the awards shine a spotlight on and celebrate the tech industry’s most exceptional talent, from the UK and beyond, creating role models to inspire and attract women and young girls into STEM careers and close the gender gap within technology.
As an innovative industry, new sectors and specialisms and therefore career opportunities continue to increase. The UK tech market has been valued at $1trillion making it the third most valuable in the world, confirmation that growth is not slowing. Despite this, women currently only occupy 24% of roles in the technology industry and recent research suggests that almost half experience burnout, with 7% adding that they have felt pushed to their physical and mental limits.
The new partnership between everywoman and Bupa reflects the tech industry’s responsibility to attract and retain female tech talent, ensuring that women are fully supported to fulfil their career ambitions in order to support growth.
Maxine Benson MBE, Co-Founder of everywoman comments:
“Since 1999, everywoman has been working to advance women in business and help organisations to achieve their gender goals via our awards programmes, learning and development content, and our training that’s been delivered to over 200,000 women. With 40% of our learning and development content having a wellbeing related theme we recognise that work, family, and health responsibilities are intrinsically linked so are very excited to be partnering with Bupa. We look forward to unveiling this year’s role models at the March awards ceremony with our programme sponsors, including SSE, Accenture, BAE Systems, Howden Group Holdings Ltd, American Express, Centrica PLC, Computacenter, Discover and RS Group.”
Nimisha Patel, Chief Digital & Information Officer at Bupa Global & UK comments:
“We are delighted to be the title partner of the everywoman in Technology Awards. Technology is key to delivering the best healthcare solutions for our customers, it underpins innovation, helps people to be proactive with their health and supports us in being more sustainable.
We want to support everyone to live longer, healthier, and happier lives, and we understand the challenges that women in the workplace can face. Partnering with everywoman will help women to continue making the impact they already are, and to become the brave, caring, and responsible leaders of the future. Not just for tech but for business.”
For 2024, a new category will be introduced to reflect the ever-changing landscape of the industry. The AI Award will be awarded to a woman who is excelling in her role and making a tangible difference to her business in the field of artificial intelligence.
The 2024 Bupa everywoman in Technology Awards are free to enter and all the categories can be found here. The awards ceremony and dinner will take place at The Park Plaza in London on 14 March 2024, after the annual everywoman in Technology Forum.
For more information visit www.everywoman.com/techawards
@everywomanUK #ewTechAwards
For more information contact Francesca Stainer, PR Manager, francesca@everywoman.com
New opportunity to join Scotland’s thriving fintech cluster
The University of Strathclyde has just published a new job opportunity and is on the look-out for a High Growth Advisor who will be working very closely with FinTech Scotland.
The successful candidate will play a key role in supporting the development of the Financial Regulation Innovation Lab which is launching later this year. They will collaborate closely with the University’s Industry Engagement and Innovation Directorate, the University’s FinTech Cluster Lead, and Fintech Scotland’s Strategic Innovation Director, Trish Quinn whose appointment was announced recently.
The Financial Regulation Innovation Lab builds upon the UK Fintech Research & Innovation Roadmapunveiled last year. The roadmap highlighted the potential for further research and innovation in financial regulation. Aligned with the UK Government Science and Technology Framework published in March 2023, the Lab aims to position the UK at the forefront of global science and technology.
The Lab will create a unique environment where fintech entrepreneurs, established UK and global financial services firms, technology enterprises, regulators, universities, and third-sector organisations come together to drive financial innovation, addressing opportunities and challenges in financial regulation.
Key responsibilities for this role include facilitating the Innovation Call series for the Lab, which comprises demand-led challenges set by industry.
Additionally, the role will involve developing essential partnerships between the University of Strathclyde, FinTech Scotland, and the University of Glasgow, to create more collaboration opportunities in the Scottish and UK fintech clusters.
The ideal candidate for the role should have extensive leadership experience gained from transforming leading financial sector companies digitally. They will be instrumental in shaping the Lab’s interactions with diverse stakeholders, developing effective networks, sector relationships, and multi-party collaborations through their strong negotiation skills, business acumen, and strategic vision.
Interviews for this exciting opportunity are scheduled for October 2, 2023.
To apply visit this page
For more information or informal inquiries, please contact Catherine Breslin, Head of Industry Engagement & Commercialisation, at catherine.breslin@strath.ac.uk.
Bringing Tech Into Education is the Key to Fintech’s Future
The rapid growth of the fintech industry in the UK has positioned the country as a global leader in financial technology. However, a significant challenge looms on the horizon: the educational gap in fintech and the broader digital skills gap in Scotland. A staggering 77% of students in the UK have never considered a career in the fintech industry, according to a 2023 survey from Quotezone.co.uk. 36% of these students explain that this is due to a lack of education and awareness about the fintech sector.
Without addressing this gap, Scotland’s future growth could be hindered . The key to ensuring Scotland’s continued success in fintech, therefore, lies in providing tech resources and tech training in education, equipping students with the necessary skills to thrive in this dynamic field. Let’s take a closer look below.
The digital skills gap and its impact on fintech
Besides a lack of education and awareness about the fintech sector, students face challenges such as a lack of relevant experience and pressure to gain such experience during their higher education journey. This educational gap is not unique to fintech but extends to the broader digital skills gap, where up to three-quarters of IT employers report difficulty in finding workers with the right skill sets.
As fintech relies heavily on technology and innovation, a shortage of skilled professionals could hinder the development of new products, services, and technologies. Furthermore, it may hinder the industry’s ability to keep up with rapidly evolving technological trends, ultimately affecting its competitiveness on the global stage.
Bridging the gap through tech in education
To ensure that students are adequately prepared for a future in fintech and other technology-driven industries, it is imperative to bridge the digital skills gap through education. One effective way to achieve this is by integrating tech resources and training into educational curricula. Emphasising coding and programming skills from an early age can spark interest in technology-related careers. Additionally, providing students in higher education with exposure to emerging technology, such as artificial intelligence or data analytics, can inspire innovation and creativity.
One shining example of how tech resources in education can lead to promising fintech careers is the partnership between Edinburgh Napier University (ENU), known for its innovation in computer science and cybersecurity, and FinTech Scotland. Through this partnership, students gain access to the latest academic insights, industry knowledge, and real-life problem-solving experiences.
Tech resources can include access to modern computer labs, software, and digital learning platforms or tools that promote better learning experiences. Note-sharing platform Studocu.com is an online portal that allows students to study more efficiently using lecture notes and study materials from various universities ”” including the aforementioned Edinburgh Napier University ”” providing resources that can possibly help them transition into fintech careers later on. Beyond fintech-specific skills, such tech training can also equip students with general digital literacy. This enables students to navigate technology efficiently, access online resources, and communicate effectively in a digital environment.
As students near graduation, the implementation of graduate apprenticeships can help students gain practical work experience that will later help them contribute to the workplace before the end of their first year. The Graduate Apprenticeship in Software Engineering at the University of Glasgow additionally reflects in more diverse graduates, with female trailblazers encouraging more young women in the UK to take up software engineering.
As we look to the future, bringing tech into education is the key to securing a prosperous future for fintech and Scotland’s position as a global fintech leader. To stay updated on the latest fintech news, check the rest of our work at FinTechScotland.com.
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Expansion of auticon ”“ social enterprise helping FinTechs add autistic talent to their teams
The social enterprise tech consultancy auticon which has a base in Edinburgh, has entered into an agreement to unite with Unicus, a similar organisation operating mainly in the Nordics which also seeks to improve the lives of autistic adults through employment. The historic deal establishes a global model for an autistic-majority social enterprise and ESG company, addressing the inequalities in employment for neurodivergent adults. The two combined companies will become the largest autistic-majority organisation in the world with 81% (465) of its 575 employees on the autism spectrum and will operate in 14 countries, including Norway, Sweden, Finland, Netherlands, Poland, Germany, the United Kingdom, North America, Australia, New Zealand, Italy, Switzerland, and France.
Unicus Founder and CEO Lars Johansson-Kjellerød commented: “By our marriage, we create the world’s largest autistic-majority corporation. With the focus on neurodiversity, we will continue to create unique results for our customers and an increased quality of life for our employees. The joint companies have the same DNA and vision to create a more inclusive world, and when we combine Unicus and auticon’s long experience, that is, in my opinion, the best prerequisites to successfully foster change and innovation and to create the leading social company focusing on neurodiversity. I am looking forward to the journey ahead!”
Unicus CEO Lars Johansson-Kjellerød, auticon Group CEO Kurt Schöffer and CFO Markus Weber are photographed in 2023 in Italy where the Management Board met to define details of the deal
Auticon is an award-winning social innovation company and offers organisations a unique way to bring tech and data expertise plus neurodivergent thinking into their teams. They integrate their autistic consultants into client organizations on a project-basis, performing as software developers, data analysts, QA engineers, and more. Clients experience the benefits of working with autistic professionals first-hand, opening minds and achieving excellent results through diversity of thought and creative thinking.
auticon’s clients in Scotland include a number of Financial Services organisations. David Hodgson, Engineering Lead for Engage Me Lab at Lloyds Banking Group said “Over the last year we’ve been working with auticon. Their support and training has helped us understand neurodiversity and opened positive conversations. auticon colleagues have brought strengths to our team both in delivery and contributing to our culture”.
auticon empowers the clients they work with through actionable neurodiversity training and advisory services. They are the first international neuroinclusion services provider offering lived experience, training, advice, technology solutions and experienced coaching to support organisations in their commitment to being neuroinclusive. They have over a decade of experience of attracting, recruiting, hiring, onboarding and retaining neurodivergent talent and want to help their clients deliver business and impact goals, just like they have, by having a diverse organisation that is successfully neuroinclusive.
“We don’t just jump straight in with off the shelf solutions. It is vital we understand your business and the people working with you. We know very well that one neurodivergent person is different from the next neurodivergent person, and it’s the same for businesses. We take a thorough 360 approach so that everything we do is tailored, collaborative and doesn’t create a silo of neuroinclusion. Instead, we help you to become a fully integrated neuroinclusive employer with practices that complement existing strategies, not create more work.” Emma Walker ”“ Regional Director Scotland
auticon was established in Germany in 2011 by a father looking to create more opportunities for his own autistic son as he realised that autistic people are too often unemployed or underemployed. It is estimated that only 29% of autistic adults are in employment (Office for National Statistics, UK, 2022) yet many possess cognitive strengths that make them particularly well-suited for careers in science, technology, engineering, and mathematics (STEM). Despite this, they are faced with barriers such as an exclusionary recruitment process, poor autism awareness, and employers feeling unprepared to offer support. This is what auticon and Unicus continue to tackle. The auticon London office opened in 2016, followed by the establishment of the Edinburgh team in 2019. Both offices operate rolling recruitment and are always keen to hear from autistic people with strong tech and data skills. Both offices are also always delighted to explore options for collaboration with new clients.
Find out more at Home – auticon United Kingdom or contact Emma Walker ”“ Regional Director Scotland on Emma.Walker@auticon.co.uk
Over 50% of employers and professionals embrace AI
New research conducted by FinTech Scotland’s strategic partner Hays reveals that a significant majority of both employers (57%) and workers (56%) in Scotland hold a positive view of AI in the workplace, advocating its adoption rather than fearing it.
The study gathered responses from over 8,800 professionals and employers across the UK, including nearly 450 participants from Scotland. Interestingly, 34% of employers remain undecided about the benefits of AI, while only 9% perceive it as a source of fear.
Currently, only 20% of employers report using AI tools, although certain fields, such as marketing, demonstrate higher adoption rates, with 37% of professionals affirming their use of AI tools in their current roles. The utilisation of AI is also notable in technology (30%), architecture (23%), and sales (17%). The primary reason for the limited implementation of AI tools is a lack of awareness or understanding regarding their advantages.
Keith Mason, the Director of Hays Scotland, explains that while the research highlights a predominantly positive attitude toward AI in the workplace, the adoption and usage of AI tools remain low as organisations across all sectors strive to comprehend how AI can benefit their operations. Currently, only 34% of employers invest in staff training to enhance their AI tool and technology skills, with a fraction of this group utilising tools like ChatGPT.
The significant advantages of integrating AI in organisations include cost savings, process efficiencies, and improved productivity. However, Mason emphasises the importance of a balanced approach that focuses on job transformation rather than replacing human workers.
Hays has observed the growth of AI-related recruitment in Scotland, but concerns regarding regulation and ethical use persist. Workers can reap the benefits of AI by transitioning into more engaging and meaningful roles, but this requires employers to invest in adequate upskilling and reskilling initiatives.
Mason highlights the worrisome gap between the rapid progress of AI technology and the lack of appropriate skills within the workforce to harness its full potential. Professionals have a substantial opportunity to upskill themselves and understand the impact of AI on their respective fields, enabling them to leverage AI tools for career advancement. The research strongly suggests that embracing AI and providing relevant training not only bridges the digital skills gap but also positions businesses as innovative and desirable in the evolving job market.
Mason illustrates an example of how AI can enhance recruitment processes, particularly at the initial pre-screening stage for matching candidates with job requirements, especially in high-volume recruitment scenarios like call centers. However, AI cannot replace the human element required to assess cultural fit, individual strengths, weaknesses, and character traits, which are crucial factors that add value to a business. The integration of AI must be balanced with human capabilities.
The study also reveals that the majority of employers (65%) plan to allow staff to use AI tools but will monitor their usage. Five percent of employers have already banned the use of AI tools, and 12% intend to ban tools like ChatGPT. Less than 20% of workers claim to have used an AI tool such as ChatGPT in their current roles, although this figure rises to 37% for professionals aged between 20 and 29.
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Fintech Scholarship to boost UK industry
A new survey from Quotezone.co.uk has revealed that despite the UK being a global leader in fintech, a whopping 77% of students have never considered a job in the fintech industry.
Ahead of the opening of applications for the scholarship programme, the company has surveyed students from across the UK about their university experience and perception of the fintech sector.
The survey of 500 students carried out by Quotezone.co.uk found that 77% of UK students have never considered a career in the fintech sector, despite it contributing £11 billion to the UK economy and employing over 76,000 people at 1,600 firms throughout the UK, a number that is projected to double by 2030.* 36% of those surveyed said that this was due to a lack of education and awareness about the fintech sector and what it entails.
A further 26% of students surveyed said that they had not considered a job in fintech due to a lack of relevant experience and 25% of students surveyed said that gaining relevant experience was one of the biggest pressures they faced in higher education.
The UK could risk losing its status as a global fintech hub if it does not address the challenges around its talent shortage.
The Quotezone fintech scholarship aims to help increase awareness about the sector in the UK by asking students to explore what fintech could potentially offer them as a career and enter a short blog or vlog post on what the next generation see as the future of the industry.
The successful candidate will receive a £1,000 bursary which can be used to cover part of the cost of their studies, course materials or any other living expenses as well as the option to take part in industry-related work experience at Quotezone.co.uk.
Commenting on the scholarship, Greg Wilson, Founder and CEO of Quotezone.co.uk, said:
“The UK is a global leader in fintech, which contributes billions to our economy and has the potential to create thousands more jobs in the coming years. Despite this, there is a large talent shortage and a lack of awareness around the sector, as reflected in our survey results .
“The Fintech sector in the UK offers great prospects for graduates from all industry backgrounds, not only do we want to demonstrate the potential in this but we also want to provide the winning student with real, hands on career experience to help discover what it would be like to work in such a flourishing sector.
“We need bright young talent from across the curriculum in England, Scotland and Wales to fill these roles and create teams with diverse skillsets – creating pivotal change and driving innovation within the sector. I would strongly encourage students from right across Great Britain to explore fintech and apply for this opportunity.”
Last year’s winners were Kelsey Hunt, a second year student at St Andrews University, who wrote ”“ FinTech and Small Business: a Dynamic Duo ”“ highlighting the important role of fintech in the small business sector and Ella Henry, a MPhil student studying Biological Sciences at the University of Cambridge, who wrote a piece entitled ”“ Fintech in a finite world: The price of protecting our planet focusing on climate change and the role fintech can play in helping create a sustainable future.
The deadline to enter the Quotezone.co.uk Fintech Scholarship is 30 March 2023, full details of how to apply are available here. There will be one winner from Great Britain and one winner from Northern Ireland, run via Quotezone’s sister company, CompareNI.com.