Scottish Fintech start-up MyPetCard launches an alternative to pet insurance
3 Scottish entrepreneurs are entering the fast-growing PetTech market with a proposition it says will reshape how owners save and pay for veterinary treatment.
MyPetCard has launched a prepaid Visa Card and online platform designed to help pet owners set aside money specifically for veterinary bills and other eligible pet-care expenses while retaining control of their unused funds.
Instead of paying non-refundable monthly insurance premiums, MyPetCard customers regularly load money onto their card. Those funds can then be used directly at veterinary practices and online pet pharmacies.
Any unused money remains the cardholder’s and can be withdrawn at any time, subject to the applicable account terms. If a pet dies, the remaining balance can be returned to the customer or retained to support the care of a future pet.
By regularly building a dedicated pet-care fund, comparing veterinary and medicine prices and retaining ownership of every unused pound, customers of MyPetCard will have a transparent way to plan for their pets financial planning from day one of joining.
Recent guidance highlighted some of the limitations owners can encounter with pet insurance. Routine and preventative treatments, age of the pet and pre-existing conditions are generally excluded, and, there is also a large increase in complaints to the Competitions Ombudsman* regarding policy limitations found in the small print.
Consumer disputes regarding pet insurance remain a significant issue within the market. According to recent data released by the Financial Ombudsman Service, there were 2,065 new pet insurance complaints lodged during the 2025/26 period, with a 41% uphold rate for resolved cases. Although this represents a slight decrease from the complaints filed in 2024/25, the volume of successful claims continues to underscore the ongoing challenges and limitations owners face.
MyPetCard provides a distinct alternative that is not insurance. By removing the need for a claims process or waiting for third-party approvals and eliminates the risk of rejections. Customers establish a dedicated healthcare fund for their animals, ensuring that their available money can be accessed immediately to provide greater transparency and most importantly care for their pet when they need it.
MyPetCard is not insurance and is not positioned as a direct replacement insurance. Instead, it provides an alternative financial-planning tool for people who want greater transparency and control over how they prepare for pet-care costs.
Customers joining MyPetCard will receive:
- A prepaid Visa card for setting aside and paying money towards veterinary care and eligible pet expenses
- Access to the 24/7 MyPetCard Vetline for veterinary advice
- Optional access to interest-free and low-cost financing through a partner network of more than 2,000 independent veterinary surgeries, subject to status and lending terms
- Local veterinary price-comparison services
- A pet-medicine price search designed to help customers find competitive prices online
MyPetCard encourages customers to save regularly, helping them gradually build a dedicated fund for routine and unexpected veterinary expenses.
John Darlington, founder of MyPetCard, said:
“I wanted to create a simpler and more transparent solution that puts control back into the hands of pet owners. Having worked with veterinary practices and animal medicines for 20 years, I became increasingly frustrated by the dilemmas owners face sometimes having to choose between the cost of treatment and the care their pet needs.
“When two in three pet owners say they could not afford unexpected surgery and millions are already delaying veterinary visits because of cost, it is clear that people need another way to prepare.
“Insurance can provide protection, but exclusions,claim rejections, excesses, claim limits and rising premiums mean it does not always meet every owner’s needs. MyPetCard gives customers another option where there are no exclusions.
“As MyPetCard grows, we will continue developing membership benefits, price-comparison services and a supportive community for animal lovers.
“This could also have a positive impact on animal welfare. No owner wants to postpone treatment because they are worried about the cost. Building a dedicated pet-care fund—and having access to tools that help reduce costs—can provide valuable reassurance when treatment is needed.”
The UK pet-care market has expanded significantly in recent years, driven by increased pet ownership. However, the affordability of veterinary care and the complexity of insurance remain significant concerns for many households.
MyPetCard aims to address this gap by providing a transparent and flexible way for owners to plan for their pets’ future care.
The service has launched nationwide, with ambitions to expand into the United States and other international markets.
MyPetCard is now open for join up and active use across the UK at www.mypetcard.co.uk.
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Meet the fintechs driving responsible AI innovation in financial services
Fourteen fintechs have been selected for the latest Innovation Challenge run by our Financial Regulation Innovation Lab (FRIL), this time focused on Responsible AI. The challenge focuses on finding innovative ways to support financial services organisations to adopt and use AI in a responsible manner, while navigating regulatory expectations.
Throughout the challenge, the selected participants are working alongside leading global financial and professional services firms including Atos, Baillie Gifford, Barclays, BlackRock, CMS, Equifax, EY, Fujitsu, HSBC, Lloyds Banking Group, M&G, NatWest, PwC, and Sopra Steria.
These firms are engaging directly with the fintechs to explore solutions that address their needs around six use cases:
- AI bias detection and mitigation
- AI assurance and governance
- AI agent defence and security
- Ethical AI assessment and actionable risk intelligence
- Intelligent complaints early-warning systems
- Supervisory-ready evidence & reporting
Read on to meet the fintechs set to shape the future of financial services.
Amplified Global
Amplified Global turns AI risk assessments into quantified, actionable intelligence – providing assurance through deterministic scoring, structured audit trails and supervisory-ready reporting used and trusted by regulators and enterprise firms, creating good outcomes.
Aveni
Aveni is an AI platform for regulated financial services. Their FinLLM technology powers compliance, wealth, and advice solutions that help firms meet FCA standards, reduce risk, and increase productivity – built specifically for financial services.
Bigspark
bigspark is a UK data, AI and engineering consultancy working across financial services, energy and the public sector. They also own Aizle, a synthetic data platform, and PRISM, an AI governance platform, both built to help firms deploy AI safely and defensibly.
ClearSky
ClearSky is a Scottish software engineering partner and Tech Enabler. They help UK businesses eliminate operational bottlenecks, modernise digital capabilities, and innovate safely in regulated sectors with bespoke, high-impact enterprise software and AI solutions.
Cyber Thistle
GAIA – Gender Adjusted Investment App is a responsible AI wealth engine that eliminates gender bias in financial planning. It accounts for career pauses, pension gap, and healthcare costs to deliver bias-mitigated wealth roadmaps for women.
Finspector
Finspector keeps financial promotions compliant at scale. They convert regulatory requirements into automated checks that monitor websites, social media and advertisements for promotional risks, catch issues in real-time, and generate audit evidence automatically.
HollandTech – AltairaLabs
AltairaLabs is the product brand of HollandTech, an Ayrshire-based company. They make AI agents governable for regulated industries: PromptPack, an open standard describing what an agent is, and Omnia, a platform that controls and evidences what they do.
Kallidin
Kallidin’s Autonomous Data Office attacks every assumption and decision it makes, and stores every one; the code it ran, the variables it used, the logic it applied – so every answer is auditable end to end.
NestEgg
NestEgg, founded 2018, gives credit unions the tools to grow: a Decision Engine, Loan Matching service for their websites, and a Broker Platform that connects them directly with banks and other problem spotters. They are FCA-authorised and ISO 27001 certified.
Nuggets
Nuggets is the trust layer for autonomous AI. They govern AI at the point of execution, making every agent action provable, auditable and compliant. Nuggets extends the IAM, PAM and cloud infrastructure enterprises already run, and is built for regulated environments.
Tikos
TIKOS® is a VC-backed, patent-pending AI assurance company. They access model internals in real time to detect and fix bias and produce regulator-ready audit trails against FCA Consumer Duty, PRA SS1/23 and the EU AI Act.
Tokenive
Tokenive delivers proof of provenance for data in agent-to-agent and agent-to-human networks. They bind cryptographic proof of origin to data including from private web sources with no API. The receiving party verifies in seconds, with no integration at source.
Verifoxx
Verifoxx builds trust in data and AI through privacy enhancing technologies and AI assurance. They enable secure data collaboration through privacy-preserving sharing and linkage, and help organizations ensure AI behaves as intended throughout its life cycle.
The Innovation Challenge gives these fourteen fintechs the opportunity to test their solutions in a safe, de-risked environment and to accelerate adoption by co-creating solutions that are market-ready and compliant.
Previous participants, like Amiqus, have gone on to secure contracts with leading global financial and professional services firms after engaging with them during the Challenge.
In September, the fintechs will pitch for funding and further support, and keep working with industry partners over the following months.
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The Financial Regulation Innovation Lab (FRIL)
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Modulr becomes the only non-bank payment service provider with direct access to all three major UK payment schemes
Modulr, the payments automation platform built to scale, has become a direct participant in CHAPS, the UK’s same-day high-value payment scheme, settling directly at the Bank of England. Modulr is one of the 260+ fintechs in the FinTech Scotland community.
CHAPS is a critical part of the UK’s payments infrastructure, enabling high-value, time-critical payments. In 2025 the system settled £93.9tn across a record 53.3mn payments, an average of £371.3bn every working day, according to the Bank of England.
As demand and transaction volumes grow, settling CHAPS payments directly at the Bank of England gives Modulr greater control over its payment flows and a more efficient service for customers.
This development also means Modulr is the only non-bank payment service provider (NBPSP) with direct access to all three of the UK’s major payment schemes: Faster Payments, Bacs, and CHAPS.
Myles Stephenson, Founder & CEO, Modulr, said: “Becoming a direct participant in CHAPS is a landmark moment for Modulr; we are now the only non-bank payment service provider in the UK connected directly to all three major UK payment schemes, which uniquely positions us in the market to provide a resilient payments automation platform that scales with our customers”.
Modulr has also just been named one of the world’s top fintech companies for 2026 by CNBC and Statista, a prestigious recognition that reflects the company’s growing impact and reputation on a global scale.
Modulr’s achievement is a testament to the ambition and capability within Scotland’s fintech community.
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