FinTech Scotland does the talking in the Big Apple and beyond.

Fortnightly FinTech Fuse ”“ Talking Fintech

Fintech is very much the talk of the town’ at the moment across all quarters of the financial services sector and beyond.

One of the great things about this fintech talk is that it is so ubiquitous with such a broad range of topics and themes being discussed within the conversation.

The variety and diversity certainly make the conversation fascinating as does the way in which people from many different backgrounds have an active interest in talking about fintech.

This is presenting me with enormous opportunity as I shape the strategic plans for FinTech Scotland in the coming weeks.

New York Talk

The opportunity to hear thoughts and feedback from members of the New York financial services community last week about Scotland’s fintech progress was a great example of this.

Hosting the roundtable session with Cabinet Secretary Keith Brown to talk through our fintech aspirations and how this could be developed on a global stage was hugely valuable.

The discussions certainly reinforced the importance of existing and new relationships for Scotland in the USA which will be very critical as we develop our global fintech footprint.

The New York trip also provided the opportunity to catch up with a number of people to talk through the plans for Fintech Scotland and see what we could learn from one of the most vibrant fintech centres in the world.

I particularly valued the opportunity to catch up with Greg Schoenberg, the founder of Financial Revolutionist, the leading global thought leadership voice of fintech. The talk with Greg was both terrifically insightful as well as illuminating and will undoubtedly help me shape the plans for Fintech Scotland. Thanks Greg.

International Talk

The visit to New York coincided with preparation for the Visit Scotland Scotland is Now global campaign led by the brilliant Charlie Smith.

It was a privilege to be at the preview for the launch in downtown Manhattan and meet up with so many people enthused about Scotland’s story and potential.

Bringing fintech into this story about Scotland being a wonderful place to live, play, invest and work will be a key piece part of our work in the coming months.
I learned a great deal while in New York in talking with colleagues from Scottish Development International and I am looking forward to progressing the fintech opportunities on both sides of the Atlantic with Michelle, Raymond and Shannon in the coming year.

It is great to see that James Varga from The ID Co will be part of the delegation visiting the USA as part of New York fintech week to continue the dialogue and many thanks to Maria Deam and the team at the British Consul for helping spread the talk on Scotland’s fintech opportunities.

The international talk does not always have to be several thousand miles away of course, and I am delighted I will have the opportunity to join David Clarke for a Scottish-Irish Finance Initiative event in June to talk through the fintech collaboration opportunities on both sides of the Irish Sea.

Scotland Talk

One of the many great aspects about fintech in Scotland is the talk is very much countrywide.

For example, I’m really pleased we have the Where is Fife Leading Fintech Next? event in May at the Glenrothes Enterprise Hub where I will be joined by Ian Cunningham of Lending Crowd.

Thank you to Iain Shirlaw in arranging this talk to consider Fife’s longstanding record of developing world leading technology for financial services, especially in payments and security and how this can support the next stage of our fintech ambitions.

Before then, I have the opportunity to share Scotland’s fintech credentials with the entrepreneurial community in London along with the brilliant team from Previse and Kristen Bennie from RBS when the talk will be mixed with some sampling of Scotland’s finest gin!

There’s also going to be plenty of talk back home in Scotland in the coming weeks and I am very much looking forward to seeing the team at the University of Strathclyde next Wednesday to discuss how we share their great work with more audiences.

A great example of this is the Auditing a Digital Future event on 30th April at the Strathclyde Business School led by the inspiring Daniel Broby where the talk will be covering the range of topics from blockchain to cryptocurrencies.

This all demonstrates that Scotland does have a number of fintech topics that we can talk and, in fact, shout about.

So, I’m very excited about the inaugural meeting of the Open Banking Centre of Excellence next week being set up by the forward-thinking Ross Laurie along with the driving force behind global open banking Gavin Littlejohn

Theme Talks

With Spring arriving, it must be the season for these specific themed fintech events to take place as they seem to be hitting my diary thick and fast!

For example, very much looking forward to joining the talk at the University of Edinburgh Business School event entitled downBitcoin and Blockchain – what goes up must come down event in a couple of weeks.

Then soon after is the event on artificial intelligence organized expertly by Heather Corcoran where my talk with Kirsty Mackenzie of iMultiply, Melinda Matthews of CodeClan and Colin Hewitt of Float is all about the future of human and technology interaction!

And on this human theme, there is another great talk I’ll be joining in May also at the University of Edinburgh Business School on Social Finance and FinTech and joining a great line up of expert speakers such as Arman Eshragi who will share his thoughts of behaviourial finance and fintech.

In amongst all these talks, I will be continuing to fill my diary with the many people interested in engaging with the fintech ecosystem in Scotland.

I really value the timely meetings with people such as Mark Rodger and Andrew McGhee of Vivolution in considering how we help fintech enterprises to scale up after their initial success

My apologies if we have not had chance to meet yet, Shery is working hard to coordinate and plan my diary so I can get to meet and talk with everyone over the coming months.

Running Talk

The few days in New York gave me the opportunity to meet up with an inspiring friend Paul Skinner and our talk went beyond fintech on to our other mutual passion, that of running.

Of course, being in New York we could run the talk’ during the few days with a couple of great sunrise running sessions around Central Park, saluting the Fred Lebow statue each time as we passed.

The highlight though was the Saturday morning and an eight-mile run out to Flushing Meadows for a 10km race where I came in third in the over 50 age group, earning a bronze medal for Scotland!

Let’s hope the snow now stays away and I can get back to some races closer to home as the running season starts to hot up along with the exciting fintech talk in Scotland.

Until next time.

Scottish fintech LendingCrowd raises £2m

LendingCrowd, the only peer-to-peer (P2P) lender headquartered in Scotland, is poised to significantly scale up its operations after completing a £2 million external funding round.

The story so far

The Edinburgh-based business lending specialist, which was established in 2014, is planning to ramp up its sales and marketing activities and seek Series A funding over the next 12 months following the round, which was led by angel syndicate Equity Gap and included the Scottish Investment Bank and private investors.

Stuart Lunn, CEO and co-founder of LendingCrowd, said: “Having laid solid foundations for the business over the last couple of years, we now have a position in the market that is starting to pay dividends. We have a strong pipeline of both investors and SME demand and with such a strong trajectory, we are now actively speaking to the venture capital and private equity communities about our next phase of growth.”

Some very strong ambitions

Having agreed loan deals totalling some £16 million with SMEs across Britain last year, Mr Lunn has set a target to more than double that figure to about £40 million in 2018. Investor funds on the platform, which is fully authorised by the Financial Conduct Authority, are also growing rapidly. LendingCrowd now offers three investment products, all of which can be held within its Innovative Finance ISA wrapper.

Scottish Investment Bank director Kerry Sharp said: “We are delighted to provide continued support to LendingCrowd, who have demonstrated real market traction with their innovative peer-to-peer lending platform in Scotland.”

Jock Millican from Equity Gap added: “We are extremely pleased that our syndicate members once again backed LendingCrowd, with this raise being the largest single investment by Equity Gap to date. Existing and new investors in LendingCrowd recognise the progress to date and the potential for the business to scale.”

On the box – think outside the bank

As part of its drive to build its position in the market and bring P2P investing to a wider audience, LendingCrowd recently launched its debut television advert. The campaign features Geoff, who decided to “Think Outside The Bank” and invest with the platform after becoming disillusioned with low rates of return elsewhere. The advert was filmed in and around Edinburgh, with locations including a café in Leith and the grounds of historic Hopetoun House in South Queensferry.

Scotland’s Fintech: A Tale of Two Cities or Two Towers? Part 2

“The old world will burn in the fires of industry. The forests will fall. A new order will rise. We will drive the machine of war with the sword and the spear and the iron fist”

JR Tolkien, The Two Towers, Lord of the Rings

Scotland’s Finance is enjoying a renaissance, a digital economy, should then history dictate tomorrow’s Fintech? In re-imagining Edinburgh versus London, the Two Towers, can Scotland compete as a viable alternative hub on grounds other than simply cost? In this Part 2, of the article, we explore the UK hub economy as it exists, versus regional ecosystems outside of London and the role education has to play? This then is no history lesson..

Old paradigms, new challenges

Our focus for Fintech naturally gravitates towards Edinburgh and its historical ties with London (the City’)? London and Edinburgh make a fine pair, Tolkien’s Minas Morgul and Orthanc, his Two Towers’. Indeed Edinburgh has served its London master well as an affordable outsourcing location and profited from it. In Part 1 we highlighted the operational leverage of outsourcing jobs from London to Edinburgh.

Whilst cheap has always been attractive; lower paid roles can become quickly commoditised. The first indication of the danger was global-sourcing to the likes of India. Here executives were exploring new lower cost locations. Just as our industry was coming to terms with globalisation it got hit by the Great Financial Crisis. The sense of being at the brink’ changed the long term strategies of many boards and many roles have been targeted by Digitalisation sooner. If you hear agile working’ at work then buckle up.

Unsurprisingly decision-makers and executives tend to be a little shy when it comes to their own synthesis. That will come later. The near-term problem is when those attractively valued skills become superfluous to automation. Fewer roles become a negative feedback leading to emigration, fewer graduate roles, resulting in brain drain, making the country less attractive to investment.

The fintech opportunity

Is then Fintech threat or opportunity? It is a question I am sure that my friend Professor Chris Sier asked himself when he became a champion for the Northern PowerHouse’ and establishment of its Fintech hub (Fintech North’). The reality is that over the last 50 years the UK has moved from manufacturing to a service-based economy and with it the North of England lost its economic leverage in the investment and political apparatus within UK Plc.

Meanwhile Scotland (specifically Edinburgh) benefitted from that industry rotation just as the North, Birmingham and other parts of Scotland suffered. Why? Today UK Plc, unlike say Germany, operates a single hub economy that has gravitated wealth and investment around London, the South of England and Edinburgh. London, itself as a global city, a metropolis of both finance, commerce and politics. It enjoys the multiplier effect that stems from such agglomeration, greater GDP per capita and tax receipts, just as other parts of the UK suffer flat or falling GDP, wage disinflation and stagnant productivity.

Technology then can be THE great enabler, a means to rebalance the economic hot spots of the UK. However it is vulnerable to policy error, inward and external investment naturally gravitating towards London, as new Technology companies seek to target Finance firms from Old Street across to Finsbury Square and into the heart of EC2 and Threadneedle. In doing so they set up shop close by.

Dickens or Tolkien?

The sheer gravity of London cannot be underestimated and it leaves the other centres vying for the scraps. How then should Edinburgh and Scotland respond? Coordination. Either Scotland (Edinburgh) seeks to pursue Dickens’ tale of two cities’, competing directly and openly with London, or are we left in a somewhat Tolkien-esque the Two Towers’ scenario, un-separable and subservient? Do we continue to operate as a satellite of the UK capital or increasingly compete for innovation and inward and external investment? This is the key question I pose to Fintech Scotland, under the stewardship of my friend and ex colleague Stephen Ingledew.

After all, Edinburgh (as the de facto main financial centre of Scotland) has effectively defined itself as much by its relationship to the City of London as it has through its own trading status. This link has been further reinforced as US banks set up front office operations in London and back office in Scotland, extending the tendrils between the two. Yet that relationship looks far less secure in a digitalised world for two reasons.

Firstly traditional Finance is in long-run demise and disintermediation, with it relationships between firms are changing from partner to competitor, as the value chain compresses. In the race for operational supremacy, insourcing becomes outsourcing in a capital lite’ world as employees are unceremoniously morphed into the Gig economy. You just need to count full time employees (FTE) v contractor heads in any of today’s big Finance firms to smell the coffee.

Secondly the requirement for affordable moderately skilled administrative staff, as an outsource centre for London, will become less attractive. Workforces in traditional roles will reduce simply as an effect of Digitalisation. We need only examine the realities of the once Scottish Insurance and Banking leviathans; now ostensibly under the control of firms South of the border or overseas. Workforces are rarely preserved on grounds of nostalgia or political intervention. Competitiveness, tax breaks, public-private partnership and or some other economic or political incentives are needed.

London, “the precious”?

The extent of the challenge, to step out from under London’s shadow is illustrated by E&Y’s report Landscaping UK Fintech’ commissioned by UK Trade and Investment, which we might consider a sibling rival to Scottish Enterprise and Scottish Development
International. The report is careful to not overtly state a London bias but is similarly absent of multi-region intentions.
Early on, the report’s imagery is telling; “The size of the market opportunity in the UK is significant due to a large indigenous and technologically sophisticated customer base, and in London’s position as a world leading centre for institutional financial services. The UK also scores highly due to the availability of capital which is sufficient for the sector although there are gaps at the development capital and at the IPO stage. Interviewees commented favourably on supporting factors including the UK’s regulatory approach, financial services infrastructure and London’s position as a global trading hub. Three of our interviewees had relocated their businesses to London due to the attractiveness of the market.”

The shifting political landscape, North-South divide, rise of Labour populism and Brexit paranoia appears to have drawn out a more inclusive tone in the Government’s latest strategy thinking.

“It is also a strategy that recognises and respects the devolution settlements of Scotland, Wales and Northern Ireland. With many of the policies that can drive productivity being devolved, it
is a strategy that necessarily brings our work together with that of the devolved administrations as we work in partnership to get the best possible outcome for every part of the UK.”

IS the One-Britain-One-Fintech a dangerous game to play?

Outwardly it is clear the UK Government is battling hard to maintain its balance (see chart) of foreign inward investment post Brexit. Inwardly it seeks to appease the industry outside of London that it is doing all that it can to build better commute links back into the Capital. This policy is not about evenly spreading investment but enhancing the City’s global standing as a hub, which the Conservatives still laud since the Big Bang’.

The challenge is that a One-Britain-One-Fintech’ message to investors can then leave the regions and Scotland on the periphery for deals. That is why devolved leadership from the Scottish Government was and remains so essential. Of course we should still celebrate London as a successful British export but we should also recognise the danger that we are again concentrating productivity around the capital and in doing so not investing sufficiently in other parts of the country.
London has led the world financial centre classifications for years but is constantly in competition with the US, Europe and Asia. To be anti-UK in a bid to be pro-Scottish is of course self-defeating since London acts as a capital hub. Going into Brexit, undermining London’s importance is folly. This then is our conundrum, a sense of greater good is a proxy for widening regional divide and we risk perpetuating that gap into the fourth industrial revolution. Here again the UK Plc differs to the US east-west coast model and the German 3-Centre economy.

Why Edinburgh shouldn’t be the new London

The challenge then for Scotland is to compete but also to not replicate the single-hub flaw of the UK model. We should invest and promote Fintech across Scotland’s centres not simply hub its focus around Edinburgh. It is very attractive to run your winners but we need to think about the shape of Scotland’s economy in 25 years from now, not just the next 5 years. Fintech like other modern industries should be an opportunity to replace the old primary and secondary industries lost over the last 50 years, the main driver of unemployment, low wage growth, migration and low productivity in the regions.

Our close neighbours at Fintech North’ are well aware of the challenge. As Chris Sier noted: “There is a deep vein of skills, resources and opportunity in the Northern Powerhouse, but for its potential to be realised it is important that we build a strong FinTech community, which means the public and private sectors coming together and enlisting the support of key stakeholders such as our universities.. Over the last year there have been many positive developments in building the FinTech economy in the UK outside of London, including the FCA’s regional sandbox, the impending launch of Nexus at Leeds University and a number of other initiatives. Events like FinTech North help build the regional FinTech community, and supporting them is therefore very important to grow the regional and national FinTech economy.”

It is important then to have a consistent voice in London and overseas. Fintech Scotland, Scottish Financial Enterprise and Scottish Development International (SDI) can provide this, a voice that represents the Scottish Fintech industry as a whole. Outwardly we should seek to partner firms in London while competing where possible for; investment, for students, for intellectual and entrepreneurial capital. After all to create a self-sustaining Fintech ecosystem requires; initial capital + intellectual capital + workforce + start up ventures + ongoing external investment. Just as Chris Sier realised, inwardly we need to encourage competition but also collegiate working across the different Fintech hubs and incubators in Scotland; Edinburgh, Glasgow, Dundee, Aberdeen, Stirling and others.

New paradigms, new opportunities

Whilst history in Finance carries little utility anymore; Scotland can still leverage its rich and long pedigree of learning and quality tertiary centres to bridge the old economy to the new. For example if we look at the current Fintech courses available in Scotland today then we can see they are distributed across the major centres not just Edinburgh. A quick google search of UK Fintech courses lists the new prestigious Oxford and Imperial courses as the top results.

However it was the University of Strathclyde that offered the first Fintech Masters course in the UK, Stirling followed shortly after with its new Masters course ready for the 2018 intake. Meanwhile Edinburgh University, in the now classical Oxbridge model, created Fintech Innovations’ and, in conjunction with the Scottish Government and private sector, to form Fintech Scotland.

The locality is understandable but the focus must extend far beyond auld reekie and just one university. . We should remember that our own Universities are in direct competition for research, overseas students and, within their own walls, competition between faculties for funding exists. We need to short-circuit these frictional fiefdoms. In learning Finance and Fintech will become interchangeable.

The mission of Fintech Scotland is “FinTech Scotland aims to promote sustainable economic growth through innovation, collaboration and inclusion.” It is the last word that is so critical. I was encouraged by Stephen’s first update as CEO, which promises an inclusive approach to embrace collegiate investment and partnerships and meetings both in and outside of Edinburgh.

So step forth Fintech Scotland. My advice to Stephen Ingledew is to be bold when competing with London but to not repeat the mistake of London. After all we are only five million people and geographically and digitally just next door to one another. Put another way we number significantly less than the London metropolis. Our infrastructure links (bar the far North and South) are far more able to support our population than the road-jammed, high-rise, tube squeezed malaise of London.

Let us create a sustainable, multi-centre, ecosystem to share Fintech skills, build synergies, foster accessible learning and opportunities both inside and outside of the University system. In doing so Scotland galvanises itself as a centre of technological advancement on the global stage, to attract students and investors and from that catalyse start-up hubs around those centres. A nice example could be linking Strathclyde University with Stirling University courses, cross-over projects between Finance and Fintech syllabus and tapping into the gaming industry in Dundee.

The idea of exploring Gamification in Fintech would be pretty obvious in California yet not here. Strange. By building creative and collegiate links, between learning centres, Scottish Fintech becomes a vibrant multi-hub success, fully leveraging the talents across Scotland and not localised around one centre. Otherwise we risk Fintech becoming little more than a defensive strategy to protect the current industry rather than something altogether more ambitious and progressive. Recall I posed whether Scotland’s Fintech should resemble Two Towers’ or Two Cities’? What would Dickens think; what indeed would Gandalf the Grey?

The future of Scottish Fintech is neither. It is something new, not something set in the past. Stephen has the most amazing and challenging role ahead of him to achieve that.

JB Beckett, Author of #NewFundOrder 2.0: A Digital Resurrection’. jbbeckett.simpl.com @JonSBeckett #newfundorder

Scottish Friendly launches challenger brand

Scottish Friendly recently launched a new investment brand, My Prime Investments.

My Prime, is innovative in that it offers a low cost investment ISA to higher net worth customers. The solution is all about streamlining cumbersome fund selection processes.

However, whilst the product is interesting what is really good to see is the change of focus from commercial to customer-led.

Scottish Friendly’s Commercial Director, Neil Lovatt, said: “With My Prime Investments we’ve created a brand that aims to provide investments that have the needs of the potential customer firmly in mind. The rest of the industry remains fixated on creating bewildering products and then attempts to fix’ the customer.

Our mission is to fix the product. So we’re always putting the needs of the customer first, by offering straightforward investing, to entice more people to invest.”

This piece of content isn’t financial promotion and we are not promoting Scottish Friendly’s product. This blog doesn’t constitute advice. Our goal is to inform on the launch of a new brand.

Scotland’s Fintech: A Tale of Two Cities or Two Towers? Part 1

By JB Beckett. In re-imagining Scotland’s new vibrant digital economy, should the history of today’s Finance dictate tomorrow’s Fintech (Financial Technology) map of Scotland? Is Scotland’s Finance and its Fintech tied to London or somehow distinct? Yes or no. In this first of a 2-part article, we explore the dichotomy of enjoying and suffering being a satellite to a hub economy, as Edinburgh is to London. This then is no history lesson..

Historical ties

In the UK when we talk Finance, two cities are quickly mentioned. London and Edinburgh. As most know, Edinburgh’s illustrious financial services history dates back centuries, to the establishment of The Bank of Scotland in 1695 to support the growth of Scottish business, RBS in 1696, the banks placed Scotland on the financial map of the UK despite competition from London. They later bank-rolled the City of London. It saw the introduction of paper money in Scotland; it opened up the opportunity for trade south of the border and the renaissance of a geometric-Anglo city for the modern Georgian world: the Edinburgh New Town.

However should our focus for Fintech revolve around solely Edinburgh and its historical ties with London (the City’)? Standing as the two key financial centres of UK Finance, London and Edinburgh make a fine pair, what Tolkien might have named Minas Morgul and Orthanc, his Two Towers’. Unassailable in their power share. However as Dickens wrote in a Tale of Two Cities’, the opportunity is also a threat:

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way””in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”

Scotland’s financial sector

“Through the centuries,” said Graeme Jones, Chief Executive of Scottish Financial Enterprise, to a reporter “our financial scene has played a huge part in the fabric and prosperity of Scotland as a whole”. He’s right of course, the addition to banking, the increase of international trade during the 1700s led to marine insurance. Then a growing demand for life insurance during the Napoleonic Wars: families of soldiers paying premiums in anticipation of the worst. Scottish Widows was established in 1815 to service those war widows and remains today in name (albeit a subsidiary of Lloyd’s Bank).

Meanwhile Scotland’s rich tapestry in asset management can trace roots back to Robert Fleming and the first ever investment trust in 1873. In Dundee, Robert saw the massive profits being made by the owners of Dundee’s jute industry and realised they needed to invest it somewhere. It was a model that would be copied across the rest of the UK. Then with every new development in Scottish financial services, so grew the legal profession, the accountancy and Actuarial profession, academic institutions, mathematics, economics, in Edinburgh.

“It’s clear to see,” says Graeme, “that the origins of the Scottish financial services industry aren’t predated anywhere in the UK. As we started to export and import, our home-grown economy started to grow.” Edinburgh thus stands aloft proudly on its heritage; even if millennials today might as easily interpret heritage as old’. Don’t forget that Amazon was only created in 1994 yet millennials cannot remember BA (Before Amazon) and that Jeff Bezos has a balance sheet larger than the entire Scottish Finance industry in totality.

Scotland, using experience to prepare the future

Today, Scotland’s Finance employs around 100,000 people directly and a similar amount again in support services. Scotland’s financial services sector is a vast economy compared to the size of its total populous. In a post-industrial, post-manufacturing age it is one of the country’s biggest sectors, generating around £8 billion for the home economy per annum.

Consequently Scotland is becoming an attractive base for the Fintech entrepreneurs and Edinburgh (the UK’s largest financial hub outside of London) lies at the heart of it all.

Unreservedly, Edinburgh has prospered both through Retail Banking, Insurance, Life Assurance, Wealth Management, Fund Management and Asset servicing on behalf of UK and global institutions. While Edinburgh’s own financial exchange (the smoker’) is long gone; Scottish-based employees have continued to provide expertise in securities servicing, investment accounting, performance measurement, trustee and depositary services and treasury services since London’s Big Bang’ in 86 and before.

Post 2009, Edinburgh has again helped mitigate the recessional pressures across the rest of Scotland for the better part of a decade. That and devolution being a defining feature versus the North of England. Yes, Edinburgh has enjoyed a long history in Finance and its links with the City remain as strong ever since the Scottish Banks capitalised and founded the Bank of England. Scotland’s Economic and Actuarial sciences have been the very DNA of Finance ever since.

However the role of Edinburgh is not assured simply by history, the brand names that still occupy it or by virtue of attractive postcards on Princes Street. Edinburgh is a fantastic city to work in, often wet but full of fresh air that someone in Shoreditch could only dream as they knock elbows for space, tabbing through green space images on social media as they sip their tenner’s worth of artisan flat white.

Scotland, a fintech capital

As effectively ground zero’, then, after 200 years of shaping the modern (old) Anglo-Saxon finance industry, Scotland’s commutation to Financial-Technology (fintech’) or Finance 2.0 asks probing questions about our collective will to transform. It is about new skills but also a new persona of what Scotland’s Finance will look like, how it will be shared and shaped by Fintech. This has far reaching social, economic and political questions that reach deep into our collective psyche, ambitions, collegiate working practices, start-up investment, regional disparities and culture.

How does Scotland become a true global Fintech centre to rival London, Berlin, New York or the Bay area? As Dylan sang times are a changing’. Once the actuaries of Edinburgh and Glasgow held court for the industry, but those days are fading fast. The mutual giants demutualised then quickly became owned by non Scottish conglomerates. As the older actuaries retire they leave behind over 70% of members of the Institute and Faculty of Actuaries under the age of 40 and over 50% of members being non qualified students. Actuaries are already somewhat redundant in terms of predictive modelling but eek sufficient living from changes in longevity rates, cash flow matching and quasi investment analysis. They face an uncertain future as adaptive intelligence and self-learning synthesises, assimilates and optimises 200 years of Actuarial rules in the blink of an eye.

Moreover, in excess of 35,000 people work in Edinburgh’s financial and insurance quarter while more than 90% of all Scottish fund managers (like Baillie Gifford) are based in the city region. Many firms represented host asset servicing teams, client management but fairly minimal front office except for home-grown firms like Baillie Gifford, Scottish Value Management and Kames. The city is home to Europe’s second largest asset fund manager, Standard Life Aberdeen, as well as retail and challenger banks, platforms, Actuarial consultancies and ethical finance providers. In many cases the majority of the staff can be typified as support function or middle Office’ just as the majority of Glasgow’s workforce might be described as back office’ or more politely operational support’.

An urgent need to change gear

All of these roles will be reduced in some way, as companies shift CapEx from people to technology. Even without Brexit, in 10 years we only see 10% of those current roles left in their current form. Some will disappear, others change. Those decisions will be made in London, Paris or New York not Edinburgh. If that’s true then the productivity enjoyed by Edinburgh from London today will deteriorate.

That leaves a hole in the Scottish economy that Fintech must aim to fill. Only slightly less gloomy, a 2017 report by the Centre of Financial Regulation and Innovation by Strathclyde Business School in Glasgow revealed that Scotland could, in a worst-case scenario, lose over 14,063 jobs (14%) in its financial services sector over a 10-year period, the worst-case prediction seeing a loss of £597m in taxable salaries. Conversely in a best-case scenario, investing in Fintech could inversely “lead to the creation of an additional 14,959 jobs in the Scottish banking industry” adding £1.1bn back to Scotland’s taxable income. The report’s co-author, Daniel Broby, told the Herald Scotland that the two outcomes call for a streamlined and coordinated’ approach for the development and adoption of Fintech.

The risk then to Scotland’s Finance is a direct consequence of the bias towards middle and back office roles, and outsourcing from London, which are seeing the most disruption. A consequence of our reliance on providing lower wage roles to service the City where the average salary was over £50,000 compared to about £25,000 in Edinburgh based on a City AM Study back in 2014. That provides 2x operational leverage for Finance firms to outsource their staff, with comparable administrative and professional skills, North of the border. More recently CW Jobs quoted the average City salary as £72,500 with no parallel increase in Edinburgh; totaljobs.com quote the average Edinburgh Finance salary was only just over £23,000 at the start of 2018. That’s getting closer to 3 times operational leverage and hardly a great advert to attract top talent into Finance. Yet it is the stuff of CFO dreams when it comes to operating margins.
Many of Scotland’s Finance roles today have become the equivalent of yesteryear’s manufacturing roles on the corporate balance sheet. By comparison Fintech roles have the ability to command a market premium, as a centre of excellence, rather than as an outsourcing location. This challenges the recent role of Edinburgh and our approach to creating a viable Fintech Ecosystem in Scotland. In part two we will challenge further the symbiosis between the London and Scotland Fintech hubs.
JB Beckett, Author of #NewFundOrder 2.0: A Digital Resurrection’. jbbeckett.simpl.com @JonSBeckett #newfundorder

First Minister praises “expertise and talent” of Edinburgh FinTech Origo

This blog was written by Anthony Rafferty, Managing Director at Origo.

Scottish Fintech and Insuretech received much praise from Scotland’s First Minister Nicola Sturgeon at the recent ABI Annual Conference and we were delighted to come in for a specific mention in respect of our thought leadership on the Pensions Dashboard initiative, currently being run by the Department for Work and Pensions (DWP).

We were encouraged to hear the First Minister say that she and her government were keen to support companies that are “active in the Fintech field” and pleased to be cited by her as “one example of the expertise and talent that we have in our Insuretech sector.” Expertise, she added, on which government wants to build ”“ part of which initiative was the setting up last year of Fintech Scotland, a body which we at Origo firmly support.

Asked specifically how she saw the future role for Fintechs like Origo in Scotland in serving the rest of the UK in such pivotal industry projects as the Pensions Dashboard, Nicola Sturgeon said, “I think the future is bright and strong for companies like yours in Scotland.”

The Pensions Dashboard will allow consumers to access information on their pensions, wherever they may be, in one place. It is an initiative of enormous ambition and significant social purpose.

Pensions Minister Guy Opperman has tasked the Department for Work and Pensions with taking forward the development of the Pensions Dashboard, and a feasibility study is due to be published by the end of March 2018.

However, the pensions industry will need to be ready to respond quickly if it is to meet the Pension Minister’s challenge of a 2019 launch.

Origo is a not-for-profit financial technology company which is run by the industry, for the consumer. We were involved in developing a Pension Finder Service for the prototype Dashboard, which was demonstrated to the industry in April 2017. The Pension Finder Service is, in effect, the engine which takes the request for pension data from the consumer, delivers it to the pension company and then conveys the return data to the Dashboard interface ”“ another element of the project, which displays the information to the pension holder.

While the feasibility study has been ongoing, we have been continuing to work on the necessary technology and we are confident we can establish the central architectural components this year which will support the required Industry integration effort for a 2019 launch. Testing of our Pension Finder Service is being undertaken at population scale and we stand ready to deliver.

We believe that the Pensions Dashboard will be transformative in helping engage consumers with the vital information required to plan for better long-term saving and retirement outcomes. We can’t wait to see the industry’s collaborative work on this come to fruition.

About Origo

Origo is the not-for-profit FinTech company dedicated to improving connectivity between financial services companies, boosting efficiencies, improving performance and reducing integration costs for industry participants, while significantly improving financial outcomes for consumers.

Digital transformation in the financial services: where to start

At last year’s Fintech conference in Edinburgh there was a focus on innovation, changing client expectations, and reinventing the traditional view of financial services.
Between challenges in the current climate, new regulations ”“ MiFID II, KYC, GDPR, and their ilk ”“ and the always advancing charge of technological progress, the financial services are experiencing a whirlwind of change.
With the costs of acquiring new customers and retaining customers higher than ever before, not to mention shifting demands from the current generation of clients, it’s clear that adapting and embracing new digital and online tools is imperative. So where to start?

1. Customer-driven innovation

Customers’ expectations are now largely concerned with three major things: convenience, transparency, and value for money. So it’s no surprise that they are embracing online and mobile fintech as an increasingly viable alternative to traditional wealth management firms and financial advisors.
Between 2004 and 2014, the percentage of Brits managing their personal finances by visiting physical branches dropped from 75% to 54%, and this is expected to fall to just 35% by 2019. Conversely, those who used the internet rose dramatically from 29% to 74%, and use of smartphone apps rose from 0% to 14% (Statistics from statista.com).
In order to engage with this new generation, there are a few key technologies to embrace to ensure maximum accessibility:
●Mobile technology, including apps
●Self-serve digital tools
●Social tools and automated communications
For those with concerns that going digital in their communications will have a negative effect: 77% of financial advisors who conduct their business with digital and social tools see improved client retention (Accenture Generation D Research).
That’s because digital doesn’t have to mean impersonal ”“ your communications with clients can still be personalised, with the added benefit of being faster, more convenient, and more effective. According to the
Future of Finance report published 2015 in collaboration with Deloitte, the World Economic Forum found personal and low-cost communication methods to be the key characteristics of the future of wealth management.

Customers value their time as much as firms do, so delivering on efficient communications is a valuable plus point for clients.

2. Efficiency in internal processes

In the face of the demands of MiFID II and KYC regulations, automation is no longer an optional nice-to-have ”“ it’s essential for any firm to continue to thrive. The sheer breadth of the requirements would be all but impossible to achieve in any cost- and time-effective way were it not for the power of technology to automate processes such as onboarding and communication tracking.

Automating essential communications allows you to effortlessly maintain contact with clients, which means you can spend less time sending emails and more time working to give clients your best advice. It also makes it easier to stay compliant as tools such as Appointedd’s CRM suite automatically records all communications around appointments between firms and clients for an easy digital paper trail.

3. Security and data

When you help clients with their money, you need to know their sensitive data is safe with you, and embracing automated tools doesn’t have to mean more risk for your firm or your clients. Source tools with excellent security credentials, that are compliant with Cyber Essentials standards, and which have a proven track record of robust data security. This will put both your and your clients’ minds at ease and improve the appeal of your services.

The deadline of GDPR in May 2018 means that capturing, storing, and monitoring customer data is more important than ever. Although these new requirements bring additional challenges, with the data-driven revolution well under way it can also provide valuable opportunities.
A large part of the process of digital transformation focuses on the effective use of customer data to deliver a highly personalised service, as well as extremely relevant and targeted marketing and communications. 57% of businesses will be heavily investing in customer journey analytics over the next three years, and 66% of these will implement cross-channel data integration as a journey analytics tactic (The Four Elements of Digital Maturity, Adobe Digital Marketing Blog Europe). So complying with the new regulations around data can actually provide the perfect excuse to really hone your data-processing methods and make them work for you.
The future of financial services is bound to bring exciting changes, and taking steps now towards digital transformation will safeguard your business and help ensure growth and a thriving industry in years to come.
This article was written by Appointedd, a software provider. In the spirit of transparency we want to assure you that no financial contribution was received in exchange for publishing this content. We simply think the content can be of value to our readers.

University and fintech collaboration to improve financial well-being

What is this collaboration about?
Today, the University of Edinburgh Business School and Inbest.ai have announced a partnership on a research project to measure, track and improve the financial well-being of UK consumers.
The project will look to understand whether:
  • Consumers display sustainable spending patterns and have manageable debt levels

  • Consumers have enough savings to face unexpected events

  • Consumers have adequate savings to fund their retirement

Datafest 2018
The research project will be presented at Datafest 2018 in March. It will be followed by a discussion on how to improve financial well-being for British people.
Raffaella Calabrese, Associate Professor at University of Edinburgh Business School, said:
“From buying our first car or home to saving for retirement, the financial decisions we make play a major role in shaping our lives. Yet the majority of people still find it difficult to access the right knowledge to help them make the best choices, which in too many cases can lead to debt and poor financial well-being.
Working in partnership with Inbest.ai we hope to change this, by finding a new way to help people find the right advice about how to manage their money. One of Scotland’s most exciting Fintech prospects, we’re especially pleased to be working with a company which focuses not only on finance but people.”
Manu Peleteiro, CEO of Inbest.ai, said:
We are delighted to collaborate with world-class academics in behavioural finance, financial mathematics and machine learning to alleviate a problem faced not only by UK citizens, but by consumers across the world. This project is also a great example of one of the main strengths of the Scottish Fintech ecosystem, collaboration across public bodies, research institutions and private companies”.
You can find more info about Datafest here

Scottish Fintech ShareIn not a start-up anymore

Impressive growth

ShareIn the, the Edinburgh-based technology and compliance solution for online unlisted investment, has just announced some exciting news:
Profitable year-end to October 2017 (£700k revenue, 3 times more than the previous year)

Increase in staff ”“ from 7 to 17

New clients ”“ 3 times more

A new website to highlight recent success

Work with a new crowdfunding platform called Triodos

Collaboration as a key success factor

One of the reasons behind ShareIn’s success is the solutions they’ve developed for their new clients. Amongst the latest ones is the Triodos Crowdfunding platform the first crowdfunding platform launched by a UK bank.

Andrew Pickett, Co-founder of ShareIn says:

“Working with Triodos, who are very well respected in the ethical finance sector and have raised more than £130 million to fund over 50 impact projects in the past 15 years, is a fantastic win for ShareIn.”

ShareIn are also working with Lendahand Ethex, raising over £2m for solar projects in Africa. With Mongoose Crowd they help who fund community energy projects with renewable sources.

Diversity

ShareIn are the living proof that diversity doesn’t have to be obtained by design. They’ve hired more women than men by solely focussing on skills and talents.

ShareIn’s CEO, Jude Cook says:

Andrew and I are really proud of the brilliant team that we’ve been able to build. It’s quite unusual in a tech business to have more women in the company than men. We always hire the best person for the job but we’re lucky that great women keep applying. 12 of the 17 team members are women. We’ve got such a healthy mix of experience and nationality that makes ShareIn a very exciting place to work.”

Well done to Jude, Andrew and their team and we’re looking forward to more success stories soon.

FinTech Scotland and FinTechNZ establish a partnership

Another first

Things are moving at pace at FinTech Scotland in 2018.
Only 4 weeks ago we were welcoming our first CEO, last week we launched our first newsletter and this week we are delighted to let you know about our first partnership with another fintech hub, FinTechNZ.

So who are FinTechNZ?

FinTechNZ is The New Zealand Financial Innovation & Technology Association. They are a working group focussed on delivering economic growth in New Zealand through financial innovation. Slightly older than FinTech Scotland they have a member base of just over 100.
They work closely with the New Zealand government to offer guidance on policies and regulations.

Why this partnership?

At FinTech Scotland we are keen to develop a network with other international hubs. Several reasons are motivating us in doing so and they are all aligned with our core values:

  • Inclusion. We are very much open to the world. Other hubs aren’t competition but partners we are keen to include in our network. For our innovative companies to succeed they will need to enter new markets and form partnerships along the way. We want to help them do just that by offering them facilities to expand globally.
  • Collaboration. As we develop FinTech Scotland we want to be up to date with what’s happening around the world, identify collaboration opportunities and develop a unique offering.
  • Financial innovation. One of our goal is to establish Scotland as one of the leading hubs in the world. With so much innovation happening in Scotland we need to outreach to other countries and ensure our success stories are relayed around the world. We also believe this is the best way for us to attract fintechs and incumbents looking for a new base as well as attract investors’ interest to fuel even more innovation.

What’s next?

We’ll keep you updated on this blog about opportunities that will arise from this partnership. We’ll also keep you up to date with future partnerships with other hubs.
As we grow our community we wish to offer you a digital community for you to interact with people around the world so stay tuned.