Scottish Friendly launches challenger brand
My Prime, is innovative in that it offers a low cost investment ISA to higher net worth customers. The solution is all about streamlining cumbersome fund selection processes.
However, whilst the product is interesting what is really good to see is the change of focus from commercial to customer-led.
Scottish Friendly’s Commercial Director, Neil Lovatt, said: “With My Prime Investments we’ve created a brand that aims to provide investments that have the needs of the potential customer firmly in mind. The rest of the industry remains fixated on creating bewildering products and then attempts to fix’ the customer.
“Our mission is to fix the product. So we’re always putting the needs of the customer first, by offering straightforward investing, to entice more people to invest.”
This piece of content isn’t financial promotion and we are not promoting Scottish Friendly’s product. This blog doesn’t constitute advice. Our goal is to inform on the launch of a new brand.
Scotland’s Fintech: A Tale of Two Cities or Two Towers? Part 1
By JB Beckett. In re-imagining Scotland’s new vibrant digital economy, should the history of today’s Finance dictate tomorrow’s Fintech (Financial Technology) map of Scotland? Is Scotland’s Finance and its Fintech tied to London or somehow distinct? Yes or no. In this first of a 2-part article, we explore the dichotomy of enjoying and suffering being a satellite to a hub economy, as Edinburgh is to London. This then is no history lesson..
Historical ties
In the UK when we talk Finance, two cities are quickly mentioned. London and Edinburgh. As most know, Edinburgh’s illustrious financial services history dates back centuries, to the establishment of The Bank of Scotland in 1695 to support the growth of Scottish business, RBS in 1696, the banks placed Scotland on the financial map of the UK despite competition from London. They later bank-rolled the City of London. It saw the introduction of paper money in Scotland; it opened up the opportunity for trade south of the border and the renaissance of a geometric-Anglo city for the modern Georgian world: the Edinburgh New Town.
However should our focus for Fintech revolve around solely Edinburgh and its historical ties with London (the City’)? Standing as the two key financial centres of UK Finance, London and Edinburgh make a fine pair, what Tolkien might have named Minas Morgul and Orthanc, his Two Towers’. Unassailable in their power share. However as Dickens wrote in a Tale of Two Cities’, the opportunity is also a threat:
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way””in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.”
Scotland’s financial sector
“Through the centuries,” said Graeme Jones, Chief Executive of Scottish Financial Enterprise, to a reporter “our financial scene has played a huge part in the fabric and prosperity of Scotland as a whole”. He’s right of course, the addition to banking, the increase of international trade during the 1700s led to marine insurance. Then a growing demand for life insurance during the Napoleonic Wars: families of soldiers paying premiums in anticipation of the worst. Scottish Widows was established in 1815 to service those war widows and remains today in name (albeit a subsidiary of Lloyd’s Bank).
Meanwhile Scotland’s rich tapestry in asset management can trace roots back to Robert Fleming and the first ever investment trust in 1873. In Dundee, Robert saw the massive profits being made by the owners of Dundee’s jute industry and realised they needed to invest it somewhere. It was a model that would be copied across the rest of the UK. Then with every new development in Scottish financial services, so grew the legal profession, the accountancy and Actuarial profession, academic institutions, mathematics, economics, in Edinburgh.
“It’s clear to see,” says Graeme, “that the origins of the Scottish financial services industry aren’t predated anywhere in the UK. As we started to export and import, our home-grown economy started to grow.” Edinburgh thus stands aloft proudly on its heritage; even if millennials today might as easily interpret heritage as old’. Don’t forget that Amazon was only created in 1994 yet millennials cannot remember BA (Before Amazon) and that Jeff Bezos has a balance sheet larger than the entire Scottish Finance industry in totality.
Scotland, using experience to prepare the future
Today, Scotland’s Finance employs around 100,000 people directly and a similar amount again in support services. Scotland’s financial services sector is a vast economy compared to the size of its total populous. In a post-industrial, post-manufacturing age it is one of the country’s biggest sectors, generating around £8 billion for the home economy per annum.
Consequently Scotland is becoming an attractive base for the Fintech entrepreneurs and Edinburgh (the UK’s largest financial hub outside of London) lies at the heart of it all.
Unreservedly, Edinburgh has prospered both through Retail Banking, Insurance, Life Assurance, Wealth Management, Fund Management and Asset servicing on behalf of UK and global institutions. While Edinburgh’s own financial exchange (the smoker’) is long gone; Scottish-based employees have continued to provide expertise in securities servicing, investment accounting, performance measurement, trustee and depositary services and treasury services since London’s Big Bang’ in 86 and before.
Post 2009, Edinburgh has again helped mitigate the recessional pressures across the rest of Scotland for the better part of a decade. That and devolution being a defining feature versus the North of England. Yes, Edinburgh has enjoyed a long history in Finance and its links with the City remain as strong ever since the Scottish Banks capitalised and founded the Bank of England. Scotland’s Economic and Actuarial sciences have been the very DNA of Finance ever since.
However the role of Edinburgh is not assured simply by history, the brand names that still occupy it or by virtue of attractive postcards on Princes Street. Edinburgh is a fantastic city to work in, often wet but full of fresh air that someone in Shoreditch could only dream as they knock elbows for space, tabbing through green space images on social media as they sip their tenner’s worth of artisan flat white.
Scotland, a fintech capital
As effectively ground zero’, then, after 200 years of shaping the modern (old) Anglo-Saxon finance industry, Scotland’s commutation to Financial-Technology (fintech’) or Finance 2.0 asks probing questions about our collective will to transform. It is about new skills but also a new persona of what Scotland’s Finance will look like, how it will be shared and shaped by Fintech. This has far reaching social, economic and political questions that reach deep into our collective psyche, ambitions, collegiate working practices, start-up investment, regional disparities and culture.
How does Scotland become a true global Fintech centre to rival London, Berlin, New York or the Bay area? As Dylan sang times are a changing’. Once the actuaries of Edinburgh and Glasgow held court for the industry, but those days are fading fast. The mutual giants demutualised then quickly became owned by non Scottish conglomerates. As the older actuaries retire they leave behind over 70% of members of the Institute and Faculty of Actuaries under the age of 40 and over 50% of members being non qualified students. Actuaries are already somewhat redundant in terms of predictive modelling but eek sufficient living from changes in longevity rates, cash flow matching and quasi investment analysis. They face an uncertain future as adaptive intelligence and self-learning synthesises, assimilates and optimises 200 years of Actuarial rules in the blink of an eye.
Moreover, in excess of 35,000 people work in Edinburgh’s financial and insurance quarter while more than 90% of all Scottish fund managers (like Baillie Gifford) are based in the city region. Many firms represented host asset servicing teams, client management but fairly minimal front office except for home-grown firms like Baillie Gifford, Scottish Value Management and Kames. The city is home to Europe’s second largest asset fund manager, Standard Life Aberdeen, as well as retail and challenger banks, platforms, Actuarial consultancies and ethical finance providers. In many cases the majority of the staff can be typified as support function or middle Office’ just as the majority of Glasgow’s workforce might be described as back office’ or more politely operational support’.
An urgent need to change gear
All of these roles will be reduced in some way, as companies shift CapEx from people to technology. Even without Brexit, in 10 years we only see 10% of those current roles left in their current form. Some will disappear, others change. Those decisions will be made in London, Paris or New York not Edinburgh. If that’s true then the productivity enjoyed by Edinburgh from London today will deteriorate.
That leaves a hole in the Scottish economy that Fintech must aim to fill. Only slightly less gloomy, a 2017 report by the Centre of Financial Regulation and Innovation by Strathclyde Business School in Glasgow revealed that Scotland could, in a worst-case scenario, lose over 14,063 jobs (14%) in its financial services sector over a 10-year period, the worst-case prediction seeing a loss of £597m in taxable salaries. Conversely in a best-case scenario, investing in Fintech could inversely “lead to the creation of an additional 14,959 jobs in the Scottish banking industry” adding £1.1bn back to Scotland’s taxable income. The report’s co-author, Daniel Broby, told the Herald Scotland that the two outcomes call for a streamlined and coordinated’ approach for the development and adoption of Fintech.
First Minister praises “expertise and talent” of Edinburgh FinTech Origo
This blog was written by Anthony Rafferty, Managing Director at Origo.
Scottish Fintech and Insuretech received much praise from Scotland’s First Minister Nicola Sturgeon at the recent ABI Annual Conference and we were delighted to come in for a specific mention in respect of our thought leadership on the Pensions Dashboard initiative, currently being run by the Department for Work and Pensions (DWP).
We were encouraged to hear the First Minister say that she and her government were keen to support companies that are “active in the Fintech field” and pleased to be cited by her as “one example of the expertise and talent that we have in our Insuretech sector.” Expertise, she added, on which government wants to build ”“ part of which initiative was the setting up last year of Fintech Scotland, a body which we at Origo firmly support.
Asked specifically how she saw the future role for Fintechs like Origo in Scotland in serving the rest of the UK in such pivotal industry projects as the Pensions Dashboard, Nicola Sturgeon said, “I think the future is bright and strong for companies like yours in Scotland.”
The Pensions Dashboard will allow consumers to access information on their pensions, wherever they may be, in one place. It is an initiative of enormous ambition and significant social purpose.
Pensions Minister Guy Opperman has tasked the Department for Work and Pensions with taking forward the development of the Pensions Dashboard, and a feasibility study is due to be published by the end of March 2018.
However, the pensions industry will need to be ready to respond quickly if it is to meet the Pension Minister’s challenge of a 2019 launch.
Origo is a not-for-profit financial technology company which is run by the industry, for the consumer. We were involved in developing a Pension Finder Service for the prototype Dashboard, which was demonstrated to the industry in April 2017. The Pension Finder Service is, in effect, the engine which takes the request for pension data from the consumer, delivers it to the pension company and then conveys the return data to the Dashboard interface ”“ another element of the project, which displays the information to the pension holder.
While the feasibility study has been ongoing, we have been continuing to work on the necessary technology and we are confident we can establish the central architectural components this year which will support the required Industry integration effort for a 2019 launch. Testing of our Pension Finder Service is being undertaken at population scale and we stand ready to deliver.
We believe that the Pensions Dashboard will be transformative in helping engage consumers with the vital information required to plan for better long-term saving and retirement outcomes. We can’t wait to see the industry’s collaborative work on this come to fruition.
About Origo
Origo is the not-for-profit FinTech company dedicated to improving connectivity between financial services companies, boosting efficiencies, improving performance and reducing integration costs for industry participants, while significantly improving financial outcomes for consumers.
Digital transformation in the financial services: where to start
1. Customer-driven innovation
Customers value their time as much as firms do, so delivering on efficient communications is a valuable plus point for clients.
2. Efficiency in internal processes
In the face of the demands of MiFID II and KYC regulations, automation is no longer an optional nice-to-have ”“ it’s essential for any firm to continue to thrive. The sheer breadth of the requirements would be all but impossible to achieve in any cost- and time-effective way were it not for the power of technology to automate processes such as onboarding and communication tracking.
Automating essential communications allows you to effortlessly maintain contact with clients, which means you can spend less time sending emails and more time working to give clients your best advice. It also makes it easier to stay compliant as tools such as Appointedd’s CRM suite automatically records all communications around appointments between firms and clients for an easy digital paper trail.
3. Security and data
When you help clients with their money, you need to know their sensitive data is safe with you, and embracing automated tools doesn’t have to mean more risk for your firm or your clients. Source tools with excellent security credentials, that are compliant with Cyber Essentials standards, and which have a proven track record of robust data security. This will put both your and your clients’ minds at ease and improve the appeal of your services.
University and fintech collaboration to improve financial well-being
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Consumers display sustainable spending patterns and have manageable debt levels
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Consumers have enough savings to face unexpected events
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Consumers have adequate savings to fund their retirement
Scottish Fintech ShareIn not a start-up anymore
ShareIn the, the Edinburgh-based technology and compliance solution for online unlisted investment, has just announced some exciting news:
Profitable year-end to October 2017 (£700k revenue, 3 times more than the previous year)
Increase in staff ”“ from 7 to 17
New clients ”“ 3 times more
A new website to highlight recent success
Work with a new crowdfunding platform called Triodos
Collaboration as a key success factor
One of the reasons behind ShareIn’s success is the solutions they’ve developed for their new clients. Amongst the latest ones is the Triodos Crowdfunding platform the first crowdfunding platform launched by a UK bank.
Andrew Pickett, Co-founder of ShareIn says:
“Working with Triodos, who are very well respected in the ethical finance sector and have raised more than £130 million to fund over 50 impact projects in the past 15 years, is a fantastic win for ShareIn.”
ShareIn are also working with Lendahand Ethex, raising over £2m for solar projects in Africa. With Mongoose Crowd they help who fund community energy projects with renewable sources.
Diversity
ShareIn are the living proof that diversity doesn’t have to be obtained by design. They’ve hired more women than men by solely focussing on skills and talents.
ShareIn’s CEO, Jude Cook says:
“Andrew and I are really proud of the brilliant team that we’ve been able to build. It’s quite unusual in a tech business to have more women in the company than men. We always hire the best person for the job but we’re lucky that great women keep applying. 12 of the 17 team members are women. We’ve got such a healthy mix of experience and nationality that makes ShareIn a very exciting place to work.”
Well done to Jude, Andrew and their team and we’re looking forward to more success stories soon.
FinTech Scotland and FinTechNZ establish a partnership
Another first
Things are moving at pace at FinTech Scotland in 2018.
Only 4 weeks ago we were welcoming our first CEO, last week we launched our first newsletter and this week we are delighted to let you know about our first partnership with another fintech hub, FinTechNZ.
So who are FinTechNZ?
FinTechNZ is The New Zealand Financial Innovation & Technology Association. They are a working group focussed on delivering economic growth in New Zealand through financial innovation. Slightly older than FinTech Scotland they have a member base of just over 100.
They work closely with the New Zealand government to offer guidance on policies and regulations.
Why this partnership?
At FinTech Scotland we are keen to develop a network with other international hubs. Several reasons are motivating us in doing so and they are all aligned with our core values:
- Inclusion. We are very much open to the world. Other hubs aren’t competition but partners we are keen to include in our network. For our innovative companies to succeed they will need to enter new markets and form partnerships along the way. We want to help them do just that by offering them facilities to expand globally.
- Collaboration. As we develop FinTech Scotland we want to be up to date with what’s happening around the world, identify collaboration opportunities and develop a unique offering.
- Financial innovation. One of our goal is to establish Scotland as one of the leading hubs in the world. With so much innovation happening in Scotland we need to outreach to other countries and ensure our success stories are relayed around the world. We also believe this is the best way for us to attract fintechs and incumbents looking for a new base as well as attract investors’ interest to fuel even more innovation.
What’s next?
We’ll keep you updated on this blog about opportunities that will arise from this partnership. We’ll also keep you up to date with future partnerships with other hubs.
As we grow our community we wish to offer you a digital community for you to interact with people around the world so stay tuned.
Jenny Campbell in Edinburgh to address business women’s event
One of the top UK business women will be in Edinburgh in March at this year’s Ambition & Growth Conference dinner which will take place at the Sheraton Hotel.
Jenny Campbell, the Founder of YourCash Europe will be sharing her story and passion towards helping people succeed in business.
More about Jenny Campbell
Aged only 16, Jenny joined the banking fraternity. At 23 she had completed her banking qualifications and been awarded a Chartered Institute of Bankers prize.
In 2006 she joined Hanco, a cash machine company
owned by RBS, as director of operations.
In 2010 she took charge of a management buyout
of the business. She renamed it YourCash Europe before impressively expanding the business’ operations.
In 2013, she took the business through a secondary buy-out which allowed her to obtain full control of the business. She sold the company in October 2016 to Euronet Worldwide Inc.
Vitalise Business Woman of the Year in 2014 she was then welcomed as a Freeman to the Guild of Entrepreneurs in the City of London.
Very experienced public speaker she also spend a lot of her time helping entrepreneurs launch their business.
Most people will know her best for her role as a dragon on the BBC programme Dragon’s Den.
Jackie Waring, CEO and Founder of Investing Women, the organisation behind the Ambition & Growth Conference, said: “We are delighted to welcome Jenny, a high profile and hugely successful businesswoman, to the third annual Ambition & Growth Conference. Along with
her formidable track record in the global banking sector, Jenny really stands out for the work she does to support young people in business and promote a positive message about entrepreneurialism.”
Ambition and Growth Conference
Ambition & Growth 2018 is set to inspire, motivate and inform aspirational entrepreneurs as well as business angels and professionals in leadership roles.
Other speakers will include:
Professor Heather McGregor CBE, Executive Dean,
Edinburgh Business School, Heriot Watt University and
Mary Harper, Affluent Customer
Director at Aviva.
For more information visit:
http://www.investingwomen.co.uk/ambition-growth- conference/
RBS FinTech Accelerator goes national ”“ but Edinburgh remains core location
RBS and fintechs?
After a successful trial at the Entrepreneurial Spark Hub in Edinburgh last year, RBS is expanding its FinTech Accelerator programme across three more locations in the UK – London, Manchester and Bristol ”“ but attracting FinTechs to join the programme based out of their Gogarburn head office is still seen as vital.
We spoke to Steve Chown who leads the FinTech proposition for the Bank:
“Having the Entrepreneurial Hub in our head office in Gogarburn over the last few years has transformed the feel of the building. The layout has been designed to really encourage engagement between Bank staff and Entrepreneurs, with the Hub and our Innovation teams next door to each other and even sharing an event space. It’s a big building, with coffee shops and even a Tesco Express and you often see Entrepreneurs in the queue for their Latte next to Bank Execs!”
“We’ve got 6000 staff based in Gogarburn alone, from every function within Banking you can think of and that’s a key part of our offering for FinTech businesses – linking them up with staff who can add value to what they are building ”“ for example if you are a payments business we’ll endeavour you a linked in to someone from our payments team who talks your language and can give you advice and feedback. Our staff are really keen to engage, I’ve even had our Analytics and Modelling team offering to help, hands on, with businesses struggling to manage their data or with large analytics problems”
“The Banks attitude to dealing with start-up businesses has really changed over the last few years ”“ we now realise that sometimes we don’t know best, and there’s massive value in partnering with specialist businesses with ready made solutions”
So what does a FinTech Accelerator involve?
Steve explains more:
“At the core of our offering is the coaching and mentoring from Entrepreneurial Spark alongside office space in our Hub but we really wanted to ensure FinTechs got real value from joining our programme so asked them what their main challenges were. Based on what we were told we have arranged additional content around IP protection, regulation, partnering with Corporates and raising investment alongside technology and sales strategy reviews from our partners at Dell – plus of course connections into relevant Bank staff and will end the programme with a Demo day event to pitch their ideas. We are really looking forward to welcoming some more FinTechs in to our head office.”
If you’re interesting in learning more about this or if you’d like to apply for this programme contact us below or via the contact us form.
Previse’s expansion in Scotland. Interview with the Chief Product Officer
Earlier this month we received some great news from Previse. The B2B payment decisions start-up managed to secure £800k R&D grant from Scottish Enterprise in order to to set up an new development centre in Glasgow, creating 37 new data science jobs.
FinTech Scotland spoke with David Brown, Previse’s Chief Product Officer to understand the decision process that lead to the firm’s move this side of the border.
How did Previse come about?
We identified that current solutions to financing trade finance assets involved too much process change and this change more often than not would lead to the demise of payments in the supply chain as most focused on the Top suppliers i.e. the 80/20 rule. The majority of any major corporate spend is with the top 100-200 suppliers, the remainder [referred to as tail spend] can involve thousands of smaller suppliers more often than not most SME’s would fall within this segment. Previse identified a huge gap in the current market offerings and their failure to address this segment and have now developed a solution specifically to address SME payments within the Global Supply chain using, with virtually no process change to deploy.
Why did you choose Scotland to establish your new base?
After meeting with the Scottish Enterprise, Datalabs and the university professors, we came to the conclusion that the right building blocks are being put in place to address the skills gap that is required to enable a digital world and from there a fintech solution.
And why did you choose Glasgow specifically?
This was perhaps the hardest of the decisions but based on the fact the JPM, Barclays and MS have their operations in Glasgow, helped in our final decision.
Where would you like to see improvements in the Scottish fintech proposition?
Fintech in our opinion involves several key ingredients; technology, liquidity and legal without this it could become just tech. It is important that whilst we challenge the use of new technologies, we also challenge our legal frameworks and boundaries to ensure the asset is attractive for finance. Active collaboration between all parties is necessary and should be without conflict as the outcome benefits all.
In your opinion what is the biggest challenge Scotland is facing when it comes to becoming one of the leading fintech hubs?
References. We need strong case studies as change is hard but once you get through the inertia of change it becomes the norm. Scotland must collaborate, promote and get behind platforms, to generate the need and desire for talent, after all this is a new world with new challenges but also amazing opportunities to build world class talent and present a showcase of successful reference accounts to build upon.
Can you tell us about some exciting developments at Previse?
We are in the final stages of some major announcements both in partnerships and in client adoption and are busy hiring in Glasgow to support our growth. Partnering is key to Previse as we have built an enabler and each partnership we announce confirms our strategy and validates our vision.
You told us previously you’d like to spend more time in Scotland. What are the thing you enjoy doing/visiting when you’re up here?
Now I am here after working away for close to 30 years, I am looking up and finding everyone that meant something to my life and growing up, so catching up with neighbours, school and work friends and ex work colleges etc. is top on my agenda.
Are you planning on moving permanently to Scotland?
You never say never and I would like to think that is possible at some stage, I may need help with my Wife Sammi.
You told us previously you’d like to spend more time in Scotland. What are the thing you enjoy doing/visiting when you’re up here?
One of my best friends is Colin Barr who happens to own the Bierhall in Gordon Street so it would have to be that one.
What’s your favourite place in Scotland?
Loch Lomond, I have fond memories of my childhood and swimming there and also my big sister Ireney had her ashes spread there so it is now a very special place for all of us.