2i Limited

2i is the UK’s largest specialist quality assurance consultancy, headquartered in Edinburgh and focused on helping organisations deliver technology change safely, securely and with confidence.

We work with clients across Financial Services and other regulated sectors, supporting complex transformation agendas including core platform modernisation, digital customer journeys, data transformation, operational resilience and AI enabled capabilities. Our role is to provide independent assurance across the delivery lifecycle, giving senior stakeholders confidence that change is well controlled, well evidenced and aligned to customer, business and regulatory expectations.

Our core differentiation is independence. In a market where testing services are often embedded within delivery teams or tied to specific tools, 2i provides objective, unbiased assurance. This is particularly important in Financial Services, where the cost of failure is high, customer impact can be significant and regulatory scrutiny continues to increase.

2i has evolved beyond traditional testing. While we retain deep capability in functional testing, automation, performance testing and Quality Engineering, our proposition is increasingly centred on broader assurance. This reflects the changing nature of digital risk, including increased system integration complexity, AI adoption, resilience expectations and the need for stronger evidence across major change programmes.

Following the acquisitions of nFocus and Planit UK, 2i has strengthened its scale, geographic reach and delivery capability. Today, we combine deep technical expertise, sector insight and delivery experience to support clients from early stage design validation through to implementation, testing, operational readiness and ongoing resilience.

As innovation accelerates, our purpose remains clear, to provide independent assurance that enables organisations to innovate with confidence and deliver change that is safe, reliable and trusted.

2i was founded with a simple objective, to improve the quality and reliability of technology delivery by providing specialist testing expertise independent of software development teams.

In its early years, 2i established a strong reputation in Quality Engineering, building deep capability across functional testing, test automation and performance testing. Financial Services has been central to that journey, alongside work across other sectors, helping 2i build long term relationships based on trust, discipline and technical expertise.

As technology evolved, particularly within Financial Services, the nature of delivery risk changed. Systems became more complex, interconnected and critical to business operations. At the same time, regulatory expectations increased, and organisations faced growing scrutiny around resilience, security, customer outcomes and evidence supporting major change.
In response, 2i expanded beyond testing into broader assurance. Clients needed confidence across the full lifecycle, not only at the point of test execution. Assurance needed to begin earlier, connect business and technology risk, and provide clearer evidence to senior stakeholders.
Recent strategic acquisitions have strengthened 2i’s scale, capability and reach. They have also enhanced the organisation’s ability to support larger and more complex programmes, including offshore delivery capability where appropriate.

Today, 2i is headquartered in Edinburgh and has a strategic focus on Financial Services and other regulated sectors. Current investment is focused on structured Assurance Capabilities and AI Accelerators, helping organisations adopt digital and AI enabled change with confidence while addressing trust, resilience and regulatory compliance challenges.

Throughout its journey, 2i has remained committed to independent assurance. That principle continues to differentiate the organisation and underpin its role as a trusted advisor helping clients navigating complex change.

Dave Kelly
Chief Executive Officer (CEO)
I’m committed to taking 2i forward as the leading quality assurance consultancy in the UK by ensuring that the changing face of test and risk management in today’s digital delivery world is reflected in how we engage with our clients and partners.

Pauline Smith
Chief Operating Officer (COO)
I am passionate about turning our strategy and vision into reality. I love building strong teams, solving problems, and driving us forward. Using innovation to guarantee everything runs smoothly and we can scale for the future, I make sure we run smart, not just fast

Grace Galloway
Chief Financial Officer (CFO)
I champion the philosophy that finance is not a silo but a central player in business strategy, empowering our people with the knowledge to contribute meaningfully to 2i’s growth and success.

Charlie Lambert
Director, Financial Services (BFSI) Sector Lead
I’ve spent more than 30 years leading technology change in Financial Services, from digital transformation to product development and delivery. Joining 2i is an exciting opportunity to help clients embrace AI and complex change safely while building trusted relationships and driving growth

Adam Pettman
VP AI & Innovation
I lead 2i’s AI & Innovation practice, helping clients move beyond proof-of-concept AI to solutions that deliver real efficiency and value at scale, always with safety and governance built in from the start.

David Orr
VP Consultancy & Solutions
I’m responsible for ensuring that 2i brings certainty of delivery with reduced risk to our clients. I lead and manage our delivery teams to take a quality first approach that focuses on adding value to our clients, which consistently leads to significant improvements in time, cost and quality.

Anna McMillan
VP Delivery
I’m VP of Delivery at 2i, the UK’s largest software assurance firm, leading a team of 400+ quality engineering professionals. With over 20 years in the industry, I bring strategic leadership, operational credibility and a people-centric approach to change. My focus is on making sure our clients get the quality and innovation they need, with the right skills, capabilities and capacity, exactly when they need it.

Simon Evans
Head of Enterprise
With deep experience in global enterprise programmes, I understand the risks of complex change, and am driven to challenge traditional testing with innovative solutions that protect our customers’ brands, accelerate rollouts, and ensure transformation success.