How Agentic AI can redefine Financial Services

In this episode we explore the transformative potential of Agentic AI in the financial services industry.

We look at how this emerging technology is enhancing personalisation, optimising operational processes, and redefining financial inclusion. We dive into into areas such as customer support with conversational AI as well as the transformation of risk modelling and compliance.

We discuss whether Agentic AI is paving the way for a smarter, more connected financial ecosystem.

We also discuss the challenges and opportunities this technology brings, including ethical considerations, regulatory hurdles, and the need for collaboration between academia, industry, and policymakers to ensure responsible innovation.

Guests:

• Alexandra Birch – Reader at the University of Edinburgh
• Derek Shanks – Technology Platform Lead at Lloyds Banking Group
• Joseph Twigg – Founder and CEO at Aveni
• Rich Wilson – Founder and CEO at Gigged.ai