Stableport
Benefits reliance rising in every region of Great Britain, new financial data shows
Smart Data Foundry launches new Benefits Reliance Indicator using transactional data from 5 million bank accounts
Smart Data Foundry has launched a new data indicator designed to help policymakers, local authorities and researchers better understand where people may be coming under increasing financial pressure.
The new Benefits Reliance Indicator, available through their map-based Economic Wellbeing Explorer uses aggregated anonymised transactional data from NatWest. This data covers five million consumer current accounts across Great Britain and highlights areas where benefits from Universal Credit, Housing Credit and Tax Credits constitute 20% or more of people’s incomes.
The launch comes at a time of continued cost-of-living pressure, with the Food and Drink Federation forecasting food inflation could reach up to 10% by the end of 2026 and the energy price cap expected to rise again this summer, local authorities face growing pressure to target support effectively. At the same time. Department for Work and Pensions statistics show that more than a third of people (32%) receiving Universal Credit are in work, underlining the growing role benefits play in supplementing low or variable incomes.
Unlike traditional survey-based datasets, the Benefits Reliance Indicator provides a near-real-time view of how people’s income composition changes month-to-month. The indicator measures the proportion of people in a local area for whom means-tested benefits account for 20% or more of total income. This threshold was developed in consultation with local authority stakeholders as a meaningful signal of financial vulnerability.
The data combines income from Universal Credit, Housing Credit and Tax Credit with earnings, pensions and other income sources to provide a fuller picture of financial wellbeing – and where communities may be more exposed to labour market changes and welfare policy reforms.
Data to 29 March 2026 reveals:
- A rising proportion of people across England, Scotland and Wales relying on benefits for at least 20% of their income. This has been rising for the last two years. Scotland has seen the biggest increase, at 1.83% over the past 2 years, with benefits reliance in Wales increasing by 1.7% and in England by 1.25%.
- There are strong regional variations within England, Scotland and Wales:
- Wales has the overall highest rate of benefits reliance, with South East Wales at 9.36% – an increase of 2.11 percentage points over the last two years. Whilst North Wales has the lowest proportion at 6.64%, it has also seen a rise in benefits reliance over the last 2 years, as has Mid and South-West Wales – rising from 6.05% in March 2024 to 7.59% in March 2026.
- In Scotland, overall reliance is lower than in Wales and whilst there is an upward trend, it is much less steep. However, in recent months Eastern Scotland has seen a rise of 4.82 percentage points to 7.37% of our sample in that region with incomes consisting of 20% or more from Universal Credit, Housing Credit and Tax Credit. West Central Scotland has seen a similar rise, with a 2.42 percentage pointincrease over two years and 8.38% of our sample now showing benefits reliance. North East Central and the Highlands and Islands have shown the smallest increases, both under 1 percentage point.
- In the North of England, the area with the highest rate of benefits reliance is North East England, at 9.49% of our sample. North East England is also the region with the biggest growth (1.6 percentage points), followed by Yorkshire and the Humber (1.51 percentage points and North West England (1.42 percentage points).
- In the South of England, benefits reliance becomes less prevalent; the South East has the lowest proportion at 4.85%, but similarly to Scotland and Wales all English regions are seeing a growing reliance on benefits. London is an outlier in the south, with 7.75% of our sample showing benefits reliance.
The new indicator has been developed to help organisations identify emerging hardship earlier, target support more effectively and monitor the impact of welfare reforms, labour market changes and wider economic shocks. It will be updated monthly, and can also be filtered by age group and income range.
Dougie Robb, DEO of Smart Data Foundry added “Too often, financial hardship only becomes visible once people reach crisis point. By showing where people’s incomes are supplemented by means-tested benefits in near real time, we can better understand the role these benefits play in supporting people’s living standards – and where financial vulnerability is building.
“That means organisations can better understand changing economic conditions and target support where it may be needed most, as well as evaluate policy changes much more quickly.”
The Benefits Reliance Indicator is available to all users of the Economic Wellbeing Explorer, alongside a companion aggregated research dataset in Smart Data Foundry’s secure research environment, MyFoundry. The Economic Wellbeing Explorer is free to access at national and regional level, with local-level data available on subscription. Organisations interested in understanding benefits reliance within their own local authority area can request a personalised walkthrough of the data and platform.
To support the launch, Smart Data Foundry will host a webinar on 26 May 2026 exploring the new indicator, emerging trends and practical applications for targeting interventions and tackling poverty.

Morgan Stanley appoints Angela McCann as Head of Glasgow office
Morgan Stanley today confirmed the appointment of Angela McCann as Head of Glasgow
In her new role, Angela will be responsible for overseeing Morgan Stanley’s Glasgow office, which supports a wide range of business functions and plays a key role in Morgan Stanley’s global operations. Having joined Morgan Stanley in 2006, she brings over two decades of experience across a broad range of Finance leadership positions.
In addition, Angela will continue to serve as Head of Glasgow Finance, a role she has held since 2022. She is also a senior champion of Morgan Stanley’s socio-economic inclusion strategy and serves on the Firm’s EMEA Inclusive & Sustainable Ventures Committee.
Angela McCann, Managing Director and Head of the Glasgow office, said“Glasgow has been an important part of my career, and having grown up in Scotland, it is a real privilege to take on this expanded role. The office plays an important role in supporting Morgan Stanley globally, and I look forward to building on the strong foundations already in place while continuing to invest in our people and the local community.”
Angela’s 20-year career with Morgan Stanley includes nine years in New York, where she held senior Finance roles and led key strategic initiatives within Corporate Tax.
Prior to joining Morgan Stanley, Angela worked for six years in financial management roles within the telecommunications sector across several international locations including the Philippines, Taiwan, Atlanta and Seattle. She is also a Chartered Certified Accountant (ACCA).
Conduit-ucpi
The AI Sovereignty Trap: Why UK Financial Services Are Sleepwalking Into It
By Nagu Gopalakrishnan, Co-founder, Vidai
Governance cannot live at the application layer for regulated platforms. I learnt that running regulatory engineering for the Ads Creative Infrastructure programmes at Amazon, taking us through EU Digital Markets Act and Digital Services Act compliance, MiFID II‑grade regulation for large platforms, with penalties of up to 10% of global turnover. You either build a horizontal control plane that every product team inherits, or you spend the next five years putting out fires one integration at a time.
I am watching UK financial services make the second choice with AI right now. The regulators have already told them not to. And the economics of agentic AI will punish them for it before the regulators do.

The Problem Is Jurisdictional, Not Operational
Most conversations about AI vendor strategy in financial services frame the issue as cost or flexibility. Pick the right model. Negotiate the right rate. Avoid getting trapped on a single roadmap. These are real concerns, but they miss the deeper one.
Extraterritorial data laws are a fact of the cloud era. The US CLOUD Act is the most discussed example: it allows US authorities to compel any US‑headquartered provider to disclose customer data they hold anywhere in the world. Other jurisdictions have similar mechanisms. The relevant question for a UK‑regulated firm is not ‘which country?’ but ‘how many jurisdictions does my AI stack expose me to, and have I done it consciously?’.
Data residency clauses help less than they appear to. A contract with your UK‑region cloud provider has no force over the frontier model providers your applications then call into; those are separate contractual relationships, often with different jurisdictional anchors. The EU‑US Data Privacy Framework offers some cover for one specific corridor, but it has been struck down twice already and faces a credible third challenge.
For a UK firm serving Scottish or EU customers, every model API call sends data outside the protections that residency contracts negotiated — and across an agentic workflow, those calls compound into exposure most firms cannot quantify.
This is precisely the concentration risk the UK’s Critical Third Parties Regime (CTPR) was designed to confront. CTPR is, at its heart, about systemic dependencies on a small number of providers serving the financial system. A single AI provider handling AML triage, customer correspondence drafting, claims assessment or internal policy retrieval is the textbook example.
Agentic AI Makes It Worse and More Expensive
The shift to agentic AI changes this calculus by an order of magnitude. When a human asks a model a question, the data exposure is one prompt. When an agent runs a fifty‑step reasoning loop touching customer records, transaction history and internal policy documents, every step is a potential exposure path, and every step is a billable token.
Forrester predicts machine‑initiated traffic to financial institutions will surge by 40% by the end of 2026, while human visits drop by 20%. That is not a usage statistic. It is simultaneously a sovereignty exposure curve and a cost curve. Most current AI governance tooling was built for neither. Whether you are a tier‑1 bank, an insurer, an asset manager or a fintech selling into regulated buyers, the maths is the same.
The cost side of that curve is worth dwelling on. A workflow that costs pennies in pilot can cost five‑figure sums per day in production once the agents start chaining. Most finance teams in regulated firms were not staffed to forecast that, and most current AI tooling does not give them the visibility to try.
The dominant approach today is to bolt observability and policy enforcement into application‑side libraries written in Python or Node, designed for episodic human chat traffic. Under sustained machine‑to‑machine throughput, these layers do not fail loudly; they fail expensively. We benchmarked our Rust‑based control plane against a leading Python gateway on identical workloads, and we held up nearly double the throughput‑per‑core on hardware four generations older. The full methodology and source code are public at vidai.uk/blog/rust-python-vidai. The headline number matters less than what it implies: the architecture you choose for your governance layer determines whether multi‑model AI is economically viable at agentic scale, or whether it cannibalises your margins the moment traffic ramps.
The Control Plane Answer
A horizontal control plane, sitting between your applications and the models, should deliver governance across three axes — sovereignty, cost and compliance — and one engineering concession that makes adoption possible.
Sovereignty by design: Vidai runs entirely inside your VPC, deployed in minutes. No SaaS path, no phone‑home, no licence ping, no usage telemetry. We do not see your prompts, your responses or your timing. Your data, your control, your infrastructure. Egress is enforced inside the control plane: you decide what crosses to model providers and what does not, including from your own applications. That removes a class of third‑party dependency a SaaS gateway would add, and that CTPR would expect you to register
Cost governance: Real‑time, per‑team, per‑agent, per‑request, per‑workflow, per‑model spend is the floor. The ceiling is full historical lineage of how pricing changed over time. When a provider shifts rates mid‑year, your finance team can see what the same workload would have cost under the old pricing, what it costs now and what it would cost if re‑routed. Cost‑based routing then closes the loop, sending each workload to whichever provider is cheapest for that latency profile at that moment, not whichever vendor has the lowest headline rate.
Compliance governance: A single security and compliance review covers every model behind the control plane, with full request and response retention for regulatory inspection. Adding a new provider becomes a configuration change, not a six‑month procurement cycle. The ‘sign‑off tax’ that pushes regulated firms towards single‑vendor lock‑in disappears.
A drop‑in path, not a re‑platforming project: Most gateways force engineering teams into an OpenAI‑compatible shape, which means every team using Anthropic, Bedrock or Google native SDKs has to refactor before they can join the control plane or add an additional application‑side library. Vidai sits transparently in front of whatever SDK is already in production. Joining the control plane is a base URL change, not a sprint. That single design choice is often the difference between a multi‑model strategy that ships this quarter and one that lives in a slide deck for two years.
This is what we are building at Vidai, from Scotland, with a team whose backgrounds span hyperscale EU regulatory navigation and national critical infrastructure resilience. The combination is deliberate. The next decade of financial AI will be defined less by which model wins and more by who governs the substrate the models run through.
The Choice for UK Financial Leaders
The UK has a window here that will not stay open for long. CTPR is live. DORA is live. The Bank of England, FCA and PRA are all signalling that AI concentration risk is moving up the supervisory agenda. The firms that build their multi‑model strategy now, on a sovereign control plane they actually own, will be ahead of the requirement when it lands. The firms that wait will be retrofitting under regulatory pressure, on someone else’s timeline.
The goal is not to pick the winning AI model. It is to build the infrastructure that lets you use any winning model without losing control of your data, your budget or your sovereignty.
That is a decision that gets made at the architecture layer, not the application layer. And it gets made now, or it gets made for you.
Larimar Pay
Market Town
Localising for North America: Lessons for Scottish Fintechs
By Atlantic Fintech
Expanding into North America is a natural next step for many ambitious Scottish fintechs. The market is large, sophisticated, and innovation-friendly – but it is not a single, unified landscape. Success depends less on scaling what already works at home, and more on adapting thoughtfully across product, language, and market expectations.
At Atlantic Fintech, we’ve worked closely with fintechs on both sides of the Atlantic. A consistent theme emerges: localisation is not a final step – it’s strategy from day one.
North America Is Not One Market
One of the most common misconceptions is treating North America as a single, homogeneous opportunity. In reality, it is a patchwork of regulatory environments, consumer behaviors, and financial systems.
- Canada and the U.S. operate under different regulatory frameworks, with further variation at the provincial and state levels.
- Payments infrastructure differs significantly (for example, Interac in Canada versus ACH and card-heavy systems in the U.S.).
- Procurement cycles, especially in financial institutions, tend to be longer and more relationship-driven than in the UK.
For Scottish fintechs, this means market entry should start with a clear geographic focus rather than a continent-wide approach.
Product Localisation: Beyond Compliance
Adapting your product for North America goes well beyond regulatory compliance. It requires aligning with local user expectations and financial habits.
- Integrate with region-specific payment rails and financial data systems.
- Reflect local financial terminology and user flows (e.g., “checking account” vs. “current account”).
- Ensure your product aligns with local security expectations and trust signals, which can vary by market.
An example: a fintech offering open banking-enabled services in the UK may need to rethink its data access strategy in North America, where open banking frameworks are still evolving and often rely on different providers and standards.
Language and Communication Nuances
Even in English-speaking markets, language localisation matters more than many expect. Subtle differences in tone, terminology, and messaging can affect credibility and conversion.
- North American audiences tend to prefer more direct, benefits-driven messaging.
- Marketing content often leans less on understatement and more on clarity and value proposition.
- Bilingual requirements – particularly in Canada – add another layer. French is not optional in Québec and can strengthen brand trust nationally.
For Scottish fintechs, this is less about translation and more about transcreation: ensuring your message resonates culturally, not just linguistically.
Finding Product-Market Fit
Product-market fit in North America often requires iteration, even for well-established companies.
- Customer expectations around onboarding, UX, and support can differ significantly.
- Enterprise buyers may expect local presence, partnerships, or pilots before committing.
- Pricing models may need adjustment to align with local purchasing norms and budgets.
Partnerships can be a powerful accelerator. Collaborating with local fintech ecosystems, financial institutions, or innovation hubs can provide faster access to networks and insights.
A Note on Atlantic Canada
While Toronto and New York often dominate conversations about North American fintech, Atlantic Canada offers a compelling – and often overlooked – entry point. Atlantic Canada can serve as an effective “soft landing” zone for international fintechs. It allows companies to test, adapt, and refine their North American strategy in a more agile and supportive setting before scaling into larger markets.
The region also shares many similarities with Scotland: a growing fintech sector made up of over 150 ambitious fintechs, strong ecosystem support from government and industry, and a collaborative, community-driven approach to innovation. Scottish companies looking for a familiar yet globally connected environment can benefit from:
- Close-knit fintech and startup ecosystems that enable faster relationship-building.
- Lower operational costs compared to major financial centres.
- Direct access to both North American and European markets through strong trade ties and cultural alignment.
Building for Scale Through Localisation
The most successful fintechs entering North America are those that treat localisation as a growth lever, not a constraint. They invest early in understanding regional differences, build adaptable products, and engage deeply with local ecosystems.
For Scottish fintechs, there is a strong foundation to build on: a reputation for innovation, strong regulatory understanding, and a global outlook. By pairing these strengths with a deliberate localisation strategy, North America becomes not just accessible – but highly scalable.
About Atlantic Fintech
Atlantic Fintech drives fintech innovation and growth across Atlantic Canada’s four provinces: New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador. The organization builds a global fintech community by providing startups and scaling fintech companies with strategic connections, industry expertise, and market entry resources. Atlantic Fintech focuses on fostering collaboration and positioning Atlantic Canada as a recognized fintech hub of international relevance.
Atlantic Fintech offers tailored growth programs, specialized mentorship and go-to-market support. Having developed a strong ecosystem that integrates local talent with global fintech markets, leaders praise the community’s growth opportunities, strategic introductions, and educational events that empower companies to compete worldwide and build sustainable fintech ventures.
NatWest becomes first UK bank to launch home-buying guidance in ChatGPT
Users can now explore buying or re-mortgaging options within one of the world’s most used AI platforms.
On 30 April, NatWest Group has announced that it has become the first UK bank to offer an app in ChatGPT, providing NatWest-specific home-buying and re-mortgage guidance. This marks a new way for consumers to access trusted information and begin their home-buying journey and is an important step as NatWest continues to invest in technology and AI to meet customers’ evolving needs.
NatWest now appears in the ChatGPT app store alongside well-known platforms such as Rightmove and MoneySuperMarket. This means customers and non-customers can add and tag the bank in a query to receive NatWest‑specific mortgage and home‑buying guidance without having to leave the platform. Users will then be signposted to NatWest-owned channels to take the next steps, including to access specialist advice, appointments for colleague support or digital mortgage applications.
Consumers can explore their mortgage options and support decision-making in a more personalised way, with ChatGPT drawing on publicly available NatWest APIs to calculate how much they could borrow, test affordability and deposit scenarios, and receive tailored mortgage rates. By sharing details such as their income and monthly outgoings, users can receive responses grounded in real numbers, returning to the conversation later as their circumstances or questions evolve.
Conversations within the app are clearly branded as NatWest, so customers understand when they are receiving responses from the bank.
Solange Chamberlain, Retail CEO, NatWest Group said: “As technology and AI open up new ways for people to access information and think about their finances, NatWest is focused on meeting customer needs by showing up in the right places at the right time.
Buying a home is a major financial decision, and we want to support those early mortgage planning conversations wherever they may take place. By bringing trusted NatWest mortgage guidance directly into ChatGPT, we’re giving consumers more choice in how they explore their options in a more personalised and accessible way.”
NatWest continues to transform the digital mortgage experience and currently leads the market with the largest flow of digital new business. This builds on its recent partnership and integration with Rightmove, that sees Natwest provide home buyers with an instant fully digital NatWest mortgage decision in principle when applying through Rightmove, enabling customers to then complete their full application online.
Modulr and Sardine partner to bring real-time, AI-enabled fraud detection to automated payments
Sardine, the leading agentic risk platform to fight financial crime, today announced a partnership with Modulr, the payments automation platform built to scale. Through the partnership, Sardine will support Modulr with a suite of integrated fraud and anti-money laundering (AML) solutions.
The integration, as part of Modulr’s broader investment in financial crime and risk management capabilities, enables Modulr to leverage Sardine’s platform to detect and stop financial crime across card and real-time payment rails, while strengthening AML compliance and operational controls as the business scales. It is integrated into Modulr’s Risk & Compliance Hub – a connected set of tools and infrastructure that spans the entire customer lifecycle and is built to protect customers, reduce friction, and prevent financial crime.
Businesses are increasingly expected to move money instantly, yet many fraud and AML systems were built for slower settlement cycles and manual investigation workflows. By integrating Sardine’s risk platform directly into its payment infrastructure, Modulr is able to leverage the latest technology to prevent and manage financial crime.
“Real-time payments fundamentally change how fraud and AML needs to be managed,” said Soups Ranjan, CEO and Co-Founder of Sardine. “When funds move instantly, risk decisions need to happen just as quickly. Modulr’s platform delivers critical capability for automated payments, and we’re excited to help ensure those payment flows remain secure as they scale.”
“For Modulr to provide our customers with the ability to run mission-critical finance operations accurately and at scale, we need strong compliance that gives peace of mind without adding friction – which is why we are partnering with tools like Sardine, and building a Risk & Compliance Hub that monitors every step of the customer journey to prevent financial crime,” said Ben Taylor, Chief Operating Officer at Modulr. “For our customers, that translates to streamlined and low-friction onboarding, a better money movement experience, and crime prevention infrastructure that keeps pace as their business grows.”
Modulr’s payments automation platform streamlines money movement with greater accuracy, control and reliability – built to scale and powering use cases across payroll, supplier payments, lending, and travel. Sardine backs that network with a track record of protecting over $1T in transaction volume across a global customer base of enterprises and financial institutions. Sardine also operates the fastest growing fraud data consortium, spanning more than 5.5 billion devices, 670 million consumers, and 2.8 million businesses. By protecting funds across some of the highest risk industries in financial services, Sardine gains early visibility into emerging fraud patterns. That intelligence helps Modulr’s customers stay ahead of evolving threats.