TSB Innovation Labs

Open Call Live Date June 4th

TSB Bank introduction

TSB is a retail bank with a heritage stretching back to the start of the savings bank movement 200 years ago, that provides full banking services to more than five million customers. TSB operates on a modern banking platform and serves its customers through digital channels, over the phone and in branches across the UK.

TSB’s purpose is to provide Money Confidence for its customer base – helping households achieve their goals and better make more of their money. Money Confidence. For Everyone. Everyday.

Ambition of Labs 2024

At TSB, we know that fintechs are making a major contribution within today’s banking industry, because they can evolve new propositions, helping customers make more of their money. Collaboration and innovation through partnerships are important to TSB, for more information please see our Fintech Pledge.

TSB is looking to develop more partnerships with fintechs and innovative companies through our TSB Labs programme in order to best serve the dynamic needs of TSB customers. These partnerships both help TSB achieve its innovation ambitions but also opens up access to the bank for UK’s fintech startups for collaboration and mentorship as part of the accelerator programme.

TSB Labs 24 Focus

Are you a fintech to reshaping banking services and products today with open banking and open finance propositions? Apply to be part of TSB Labs to learn about TSB, shape your proposition and pitch to pilot your fintech in our ecosystem. Our unique accelerator lab offers fintechs front row seats to engage with TSB across our business, learn what’s important to us, connect with our banking leaders as well as with other fintechs.

Apply to TSB Labs if you have an Open Banking enabled proposition. We welcome all applications from fintechs working in this space.

This is your opportunity to work with a progressive high street bank with access to our customer base across the UK and help shape the future of our Open Banking strategy.

TSB Labs Offers

Access TSB colleagues and execs to really understand what’s important to the bank and where your proposition fits in our ecosystem

Share your insights on Open Banking and the dynamics shaping the market Guidance and mentoring

Expert advice from across TSB to help you shape your proposition and understand how you can work with us

Get support for your challenges and guidance to help accelerate your fintechs growth

As we launch our Sandbox we’ll invite fintechs to work with real-world data

As we launch our Sandbox we’ll invite fintechs to work with real-world data

Are you a fintech reshaping banking services and products today with open banking propositions? Apply to be part of TSB Labs if you’re a fintech with an Open Banking proposition. We welcome diverse applications from fintechs working in this space.

Apply to be part of TSB Labs to learn about TSB, shape your proposition and pitch to pilot your fintech in our ecosystem that services over 5m customers across the UK. Our unique accelerator lab offers fintechs front row seats to engage with TSB across our business, learn what’s important to us, connect with our banking leaders and with other fintechs.

This is your opportunity to work with a progressive high street bank with access to our customers across the UK and help shape the future of our Open Banking strategy.

We are interested in Open Banking enabled fintechs across retail banking and business banking as well as fintechs that have smart uses of data or explore new business models.

How can Open Banking enable consumers to switch more easily and quickly to financial products and services that better meet their needs?

How can Open Banking enhance our customer experience by offering personalised and seamless customer experiences from retail banking, youth banking, business banking and beyond.

How can Open Banking improve credit related decision making and pave the way to unlocking additional data so that we can deliver better outcomes with other financial products such as savings, insurance, investments and pensions.

How can Open Banking explore new datasets that can provide better insights into customers’ financial behaviour? How might we make it easier for consumers to access better, more affordable loans by helping them improve their credit scores and avoid or mitigate the debt trap?

How can Open Banking make it easier for SMEs to access financial products that suit their business needs and are as affordable as possible?

Are there new product offerings we can launch, smart uses of data or new business models we can explore with Open Banking partners?

Find our more about TSB and what matters to us

An integral part of TSB’s business strategy is the Do What Matters 2025 plan that brings together our social and environmental commitments to deliver a long-lasting and meaningful impact for our customers, colleagues, suppliers and communities and to build on our credentials as a responsible business.

More information of the TSB Do What Matters Plan

What happens if I’m selected?

Phase 1 : Collaborate with fintechs and shape their offering

Weekly working sessions across 8 weeks

Phase 2 : Support fintechs to become launch ready

Mix of 1:1 and group sessions with fintechs and key TSB stakeholders