H2C.org Launches the World’s First Global Market for Green Hydrogen Certificates

H2C.org is launching the first global market and registry for the international trade in green hydrogen certificates. Following in the footsteps of renewable energy and sustainable aviation fuel registries, H2C.org enables the green premiums and carbon removal rights of green hydrogen to be sold discretely from each ton of fuel. H2C.org is set to catalyse international markets for green Hydrogen with nearly 2,000 production projects currently under development globally.

By uncoupling Green Premium Certificates from green hydrogen fuels, H2C.org enables a global market of beneficiaries to decarbonise their Scope1, 2 & 3 emissions and supply chains directly. Meanwhile producers can strike off-take agreements at prices closely aligned to cheaper production methods. H2C.org provides the missing link to create viable international markets for green hydrogen and financing green premiums.

First Carbon Investments founded the H2C.org initiative. Their CEO, Peter Ellen, notes, “Launching H2C.org is a pivotal moment for the emergence of global hydrogen markets. Green Hydrogen is primed to transform sectors, including heavy industry, transport, and agriculture, for a low-carbon future. Developing large export markets is a critical step in developing interoperable and resilient demand and supply.”

The Green Hydrogen industry has been constrained by significant cost premiums associated with producing hydrogen from renewable energy sources. Ellen notes, “There is huge momentum for Green Hydrogen, but bulk international off-takers operate in low margin, high volume industries, where increases in fuel costs are hard to support. Deploying green hydrogen eliminates emissions from global supply chains, benefiting Scope 1,2 and 3 carbon accounts across many value-added goods and services. H2C.org enables all those beneficiaries to remove emissions from their supply chains by buying Green Premium Certificates.”

Scope 1 beneficiaries include heavy industry, transport, shipping, and agriculture, with Scope 3 covering most value-added manufacturing and services, from automobiles to technology and consumer goods. H2C.org provides a direct and cost-effective way for organisations to remove carbon emissions from supply chains while reducing dependency on third-party off-setting.

Today, the largest and most significant green hydrogen production projects are on the cusp of delivering portable energy to some of the world’s highest emitting sectors, often referred to as hard-to-decarbonise industries. Green hydrogen offers a viable replacement for fossil fuels because it delivers renewable energy in a portable, energy-intense, liquid form that can leverage existing infrastructure. In the near term, it will allow organisations and countries to meet corporate and national commitments.

“We see export-focused projects harnessing 4GW+ of dedicated renewable energy to electrolyse seawater for the annual production of 1mn+ metric tons of green hydrogen and ammonia. These projects will drive global transformations and develop resilient markets, and H2C.org enables off-takers to buy at a viable cost.”

H2C.org is now inviting key players to join as development partners. This pragmatic initiative allows partners to be at the forefront of the global hydrogen economy. Ellen notes, “Supply and demand signals are significant, and H2C.org already counts over 100GW of partners with a particularly strong MENA representation. We believe those projects alone represent a 0.7% reduction in global emissions. Together with partners, we are on a mission to make a
giga-ton impact.”

About H2C
H2C, founded by First Carbon Investments, is a groundbreaking initiative designed to accelerate the adoption of low-carbon hydrogen and its derivatives through Green Premium Certificates. They aim to facilitate the development of $trillion global markets for clean technologies. With multiple standards emerging to validate the provenance of green
hydrogen, H2C.org provides an interoperable registry and market to enable global trade.

About First Carbon Investments
First Carbon Investments is dedicated to accelerating the transition to clean technologies globally across the energy, transport, and heavy industry sectors. Leveraging expertise in catalytic finance and provenance management, they invest in and support the development of low-carbon fuels, helping to reduce the world's carbon footprint effectively and sustainably. Founded by industry visionaries with extensive experience in high-growth and global finance, FCI combines strategic insight with practical solutions to meet the demands of the evolving low-carbon economy. Through its comprehensive platform, FCI offers catalytic finance, provenance management, and management consulting services, fostering partnerships that enable the effective implementation of transformative environmental solutions.

For media enquiries, contact info@first-carbon.com

For more information, visit first-carbon.com or contact our media relations team.

To join our network of partners, visit Development Partner Signup or contact us at info@h2c.org or go to h2c.org for more information.

3 easy ways to improve the design of your fintech digital product (when you’re not a designer)

Whether you’re a fintech or startup, we get it—when budgets are tight, design sometimes takes a back seat. But we can’t stress enough how crucial a great design and user experience can be in helping your product succeed. So, let’s look at three core areas that will help you get ahead: the WWW Method, improving your messaging, and gathering evidence to guide your design decisions.

The WWW method

Let’s kick off with a simple but incredibly powerful tool: the “WWW Method.” This is something you can use to assess any webpage or app screen and see if it’s doing its job. All you need to do is look at a screen and ask yourself three questions:

• What is this about?
• Why should I care?
• What should I do next?

These questions need to be answered in just a few seconds—if not, users will likely bounce. In our experience, many businesses are so close to their own product that they’re unable to step back and view their digital experience objectively. The WWW method forces you to simplify and refocus.

Elevating your messaging

Now, let’s talk about something we see many startups struggle with: messaging. Often, businesses either get lost in technical jargon or pitch their messaging too vaguely. Neither works well. It is far better to speak directly to the needs of your audience.

Messaging can be broken down into four levels:

Jargon fest: When content is full of internal speak, acronyms, and buzzwords. This is where messaging is trying too hard to sound impressive but ends up confusing people.

Features: Talking only about what a product does. E.g. “This laptop has 32GB of RAM.” Okay, so what? Not many people care about that unless they know why it matters.

Benefits: Moving on to how those features help users. E.g. “This laptop has 32GB of RAM so that you never have to close a browser tab again.” Now we’re talking!

Needs: This is where the magic happens—where your messaging connects with users on a deep, emotional level. E.g. “Sail through work and play’. That’s what users really need.

The higher you can pitch your messaging on this scale, the better your chances of resonating with your audience. But the only way of finding out how to do that is through gathering evidence by talking to your customers.

Gathering evidence

You are not your user. No matter how well you think you know your product, you can’t rely on assumptions about how people will use it. This is where user research comes in, and it’s even more crucial for startups with limited resources. The less you have to spare, the more important it is to be laser-focused on what really matters to your users.

There are two main types of research to focus on:

Quantitative Research: This is the “what.” It involves looking at analytics. For example, heatmaps can show where users are clicking, scrolling, or dropping off. Funnels can help you identify which parts of your sales process are causing users to leave. This kind of data is essential for identifying problem areas.

Qualitative Research: This is the “why.” It’s about digging deeper to understand why users behave the way they do. You can gather this insight through interviews, usability tests, and customer feedback.

A word of warning though. You can’t get the why from the what. If you’re looking at data and making assumptions about why something is happening, that’s all you’re doing. Making assumptions. You need to talk to real customers to find out why they’re behaving in that way.

Putting it all together

So whether you’re just starting out, or scaling up, there are three main things to keep in mind if you want to improve your design and user experience. First, use the WWW method to make sure your pages are clear and purposeful. Next, elevate your messaging to focus on needs rather than features. And finally, gather evidence through both quantitative and qualitative research to ensure your designs are grounded in real user behaviour.

Design and user experience aren’t things to “get around to later”—they’re the foundation of a successful product. If you take the time to apply these strategies, you’ll see the difference they make, not just in how users interact with your product, but in how they feel about it. And trust me, that feeling is what will keep them coming back.

How we got to these recommendations

We’ve gained this insight from witnessing firsthand the common challenges that fintechs face. For the last two years we’ve been running free design clinics for fintechs and startups, where we help them tackle all sorts of design issues. Find out more about our design clinics, or book one for yourself here https://interaktiv.studio/the-design-clinic

About Interaktiv Studio

We’re a boutique design studio that help startups and fintechs make and implement better user experience design decisions. https://interaktiv.studio/

Open Finance – What’s next?

Season 4, episode 10

Listen to the full episode here.

Open Finance is set to unlock a new level of transparency, accessibility, and control for consumers, businesses, and financial institutions. But what does this mean for the future of the financial ecosystem, and how will key players navigate the opportunities and challenges that come with it? We discuss what Open Finance really means, the progress made so far, and what the future holds for consumers, fintechs, and traditional banks alike.

Guests: 

Ezechi Britton – CEO at the Centre for Finance, Innovation and Technology (CFIT)

Jen Lothian – Founder at MyArk

Barclays Eagle Labs Academy – Gain the skills to grow your business

The Problem:

Running a business is tough, especially in the tech space. There are so many things to think about—Does your product suit your customer’s needs? How do you fund the business? What is a good marketing strategy? How do you build an effective team and scale? So many questions can arise, each demanding careful attention and planning. It can be overwhelming for Founders who are navigating these challenges while trying to bring their vision to life and grow their business sustainably.

The Solution:

The Barclays Eagle Labs Academy understands these challenges and is here to help Founders build their knowledge around such topics. It provides practical solutions to the many questions and hurdles that business owners face. The Academy covers all aspects of starting and running a business, from how to find and hire the best people to how to raise finance effectively. Whether you’re developing your first business plan or considering when it’s the right time to scale, the Academy offers a comprehensive learning platform tailored to your business needs.

What sets the Barclays Eagle Labs Academy apart is the breadth of its coverage. Founders can gain valuable insights into everything from creating a solid business plan to navigating the tricky waters of scaling up. There’s no one-size-fits-all when it comes to business growth, and that’s why the Academy provides a wealth of information, helping Founders develop their skills step-by-step. It’s not just about solving immediate problems, but about building the long-term knowledge needed to create a thriving, scalable business.

 How it is delivered:

The Academy platform is accessible online and via mobile, allowing you to learn whenever and wherever it suits you. There are currently 16 live modules available, and these are delivered through a combination of long-form insights and bite-sized lessons. These modules are designed to offer practical, actionable advice in a flexible framework, making it easy for Founders to learn at their own pace. Whether you prefer to dive deep into a topic or pick up quick tips on the go, the Academy has you covered.

Barclays has partnered with experts across the UK’s business ecosystem, ensuring that each module is written by a topic knowledge expert. This means that Founders have access to top-tier advice, whether they’re working on hiring strategies, securing funding, or marketing their product. And, with new content added regularly, the Academy provides ongoing learning opportunities as your business continues to evolve.

 What else do you get:

Barclays Eagle Labs Academy members also gain access to their Deals and Offers marketplace, which provides exclusive access to products and services that Founders need. For example, members can receive up to $150k of promotional credit for Azure, 12 months of free membership for LawAssure, discounts on software development access, and many more valuable offers.

How to Access:

The Barclays Eagle Labs Academy is a fully-funded resource, meaning it’s completely free to join. You don’t even need to be a Barclays customer to take advantage of the platform. So, if you’re ready to take your business or idea to the next level, it’s time to sign up and start benefiting from the expert knowledge and resources available. Visit their site to join today: https://academy.uk.barclays/

Can Technology Transform and Simplify Regulatory Compliance?

At the recent Financial Regulation Innovation event in Glasgow, part of the FinTech Scotland Festival, hosted by Barclays and FinTech Scotland, experts, industry leaders, and academics discussed how new technologies are reshaping regulatory compliance.

Featured speakers included representatives from Barclays, the FCA, Morgan Stanley, Pinsent Masons, and leading fintech firms such as AmiqusAveniEncompassExizentCorlyticsMalted.Ai and docStribute. , providing diverse perspectives on the practicalities and potential of technology in this area.

AI as a Powerful Tool for Compliance

AI was discussed at length as a transformative tool that has the potential to streamline compliance processes while enhancing precision. However, implementing AI for regulatory purposes requires careful integration, especially within legacy financial systems. Without the right infrastructure, this transformation is challenging. Industry leaders highlighted that good data input is crucial to AI model reliability. As one speaker put it, “You get out what you put in” — a reminder that faulty data can compromise outcomes and increase risk.

Ensuring Privacy and Security in AI Applications

Privacy and security were recurring themes, with experts stressing the importance of keeping private data out of models (favouriting synthetic data) and creating “fail-safe” designs. This approach ensures that if errors occur, they aren’t catastrophic. For example, speakers from innovative tech firms presented privacy-enhancing technologies and zero-knowledge proofs, which allow companies to meet compliance requirements without exposing sensitive data.

Future Horizons: Advanced AI Models and Compliance

Next-generation AI models offer exciting possibilities for compliance by tackling more complex, ambiguous tasks over longer time frames. By expanding AI capabilities, the sector aims to unlock entirely new areas of automation and efficiency. However, this shift also requires that financial services firms cultivate higher levels of AI literacy across teams. According to one academic at the event, we are witnessing the “next wave of compliance innovation, requiring regulatory understanding and technical fluency in parallel.”

Regulatory Approaches: EU AI Act vs. UK Ecosystem Model

A panel discussion touched on the contrast between the EU’s AI Act and the UK’s ecosystem approach to regulation. The EU’s model is characterised by a “top-down” structure, while the UK leans toward a more flexible, “bottom-up” framework. The EU’s structured guidelines provide strict compliance benchmarks, while the UK’s adaptable ecosystem approach supports innovation by allowing firms more flexibility in their compliance methods.

Skills for the Future

As regulation and technology evolve together, the skills needed within compliance and risk teams will also change. Smaller, targeted language models are becoming popular for specialised tasks, complementing larger models. These smaller models allow for streamlined implementation and provide focused insights tailored to specific regulatory needs. In the coming years, the industry will likely see growing demand for professionals who can blend regulatory knowledge with AI and data literacy.

FinTech Scotland Celebrates ESG Innovation Success, Paving the Way for Job Creation and Industry Change

FinTech Scotland is excited to announce the winners of the “Shaping the Future of ESG in Financial Services” innovation call. This initiative, launched in June 2024 as part of the Financial Regulation Innovation Lab (FRIL) in collaboration with the University of Strathclyde and the University of Glasgow, aims to tackle critical data and technology challenges to enhance the integration of Environmental, Social, and Governance (ESG) factors in the financial services sector.

Challenge Partners for this initiative included Lloyds Banking Group, Morgan Stanley, Barclays, Phoenix Group, abrdn, HSBC, Virgin Money, EY, Sopra Steria, and Equifax. The participating firms worked collaboratively to identify seven key challenges where innovative solutions could drive meaningful impact.

Twenty fintechs were chosen to advance their solutions in partnership with 10 Industry Challenge Partners and universities. Over a three-month Innovation Process, teams collaborated closely with industry professionals developing and showcasing their innovations in the field of ESG.

Eight winners will receive funding to further develop their proposals. These winners have shown significant promise in tackling the ESG challenges highlighted by the FRIL Industry Challenge Partners. Moving forward, these fintechs will continue to refine their solutions with ongoing support and collaboration with industry and the Financial Regulation Innovation Lab

The winners are as follows:

GAIALENSGreenwashing Analytics Solution enabling investors to assess the greenwashing risk of funds and companies.

SCOTT LOGIC:  B Corp focussed on addressing data quality and reliability in greenwashing.

SICCARSecure solution architecture with a focus on reliability and resilience of ESG data.

ESG 360 An AI-Driven Platform using existing ESG Reports to produce a gap analysis for regulatory compliance that provides full audit capability.

CIENDOS: Delivering environmental data that underpins financial flows and validates environmental claims.

ESG DISCLOSE: An AI powered platform that offers AI-powered analytics, customised integration, real-time monitoring, and collaborative tools.

VERIFOXX: A data query engine enabling Industry to query the dataset of an investee/ borrower/ asset, to gain visibility on verified financed emissions

TEXPERTAI: An AI and data analytics platform specialising in social sustainability focussing on human capital, rights, and labour standards within the workforce and supply chains.

Nicola Anderson, CEO of FinTech Scotland, commented:

“The response to the ‘Shaping the Future of ESG in Financial Services’ innovation call has been outstanding. The level of engagement from both the fintech community and our Challenge Partners highlights the importance of collaboration in driving meaningful change. We are excited to see how the winning solutions will shape the future of ESG in financial services.”

Tom McFarlane, Partner at EY said: 

“The winners of the Financial Regulation Innovation Lab’s ESG innovation challenge showcases the groundbreaking thinking that is critical to tackling today’s sustainable finance challenges. EY has a long-standing commitment to driving innovation in ESG, and we are proud to support these transformative ideas.”

Pauline Brown, Head of ESG Reporting, Finance at Morgan Stanley said:

“We are proud to support the ESG Innovation Challenge and congratulate the winners for their exceptional contributions. Their innovative solutions have the potential to help advance sustainability within the financial services industry. At Morgan Stanley, we are committed to fostering the kind of forward-thinking that drives meaningful progress in ESG.”

David Anderson, Environment and Climate Lead at Virgin Money said:

“We applaud the winners of FRIL’s ESG innovation call for their groundbreaking solutions, and their work will be instrumental in shaping the future of ESG practices within financial regulation. At Virgin Money, we are committed to supporting innovative approaches that drive environmental and climate sustainability across the industry.”

Jennifer Simpson, Head of Climate & ESG Risk at Lloyds Banking Group said

“We are delighted to have participated in FRIL’s ESG Innovation Challenge and extend our congratulations to the winners for their outstanding contributions. Their innovative solutions will support reshaping the ESG regulatory compliance landscape, promoting robust ESG practices across the industry. At Lloyds Banking Group, we remain committed to Helping Britain Prosper and supporting ESG innovation that tackles pressing challenges, paving the way for a more sustainable and resilient financial system.”

Kal Bukovski, Director of Academia and Research at Sopra Steria said: 

“We are proud to have taken a key challenge sponsor role in FRIL’s ESG Innovation Call and extend our congratulations to the winners for their pioneering solutions. Their work underscores the critical role of digital innovation in driving sustainability across the financial sector. At Sopra Steria, we are committed to fostering technological advancements that not only enhance financial regulation but also contribute to a more sustainable future.”

Richard Nicol, Senior Product Owner at Phoenix Group said:

“We have been impressed by the quality of fintech solutions in FRIL’s ESG innovation call. Their forward-thinking solutions highlight the importance of integrating ESG principles into financial regulation. At Phoenix Group, we are committed to supporting initiatives that drive sustainable change and strengthen the industry’s approach to responsible finance and congratulate all the winners of this call.”

FinTech Scotland, SuperTech (West Midlands), University of Strathclyde and University of Glasgow and eight industry collaborators have recently announced the next innovation challenge from FRIL aimed at enhancing consumer outcomes with technology and data is currently live.

This new challenge involves Industry collaborators from NatWest, Lloyds Banking Group, Equifax, PwC, Barclays, Tesco Bank, Secure Trust Bank and Dudley Building Society. It focusses on Consumer Duty Outcomes. Fintech firms from across the globe are being invited to apply by the 25th of October. Successful applicants may be eligible for grant awards of up to £50,000 to further develop their solutions. Applications to the challenge are now open and more information can be found here

Led by Innovate UK on behalf of UK Research and Innovation, the pilot Innovation Accelerators programme invested £100m in 26 transformative R&D projects to accelerate the growth of three high-potential innovation clusters – Glasgow City Region, Greater Manchester and West Midlands. This is a new model of R&D decision making that empowers local leaders to harness innovation to drive regional economic growth, help attract private investment and develop future technologies.

My Experience with FinTech Scotland – A United Nations-like Journey

For the past eight weeks, I’ve  had the privilege of working with a team so diverse it could have passed for a United Nations delegation, all while learning what it means to build a more financially inclusive future. FinTech Scotland gave me the opportunity to not only observe but actively contribute to their mission. It allowed me to transfer skills from previous work experiences, providing flexibility, creativity, and insight into how these abilities can be adapted to the fast-evolving world of finance.

The best way to describe my internship at FinTech Scotland is by sharing what I’ve learned, what the organisation does, and how my contributions helped make a difference. 

What is Fintech?

Before joining FinTech Scotland, I’d never heard the term ‘fintech’ and after attending my interview with the Marketing Director and COO of Fintech Scotland, I still didn’t quite understand.  Two weeks into the internship, curiosity finally got the better of me, so I did what every good intern does who needs to act as if they know what they are talking about. I googled it and the top result presented “Financial Technology.” Well, that cleared things up. It’s a bit like hearing the phrase, “quantum mechanics is just advanced physics”—it tells you something, but not quite enough. The penny dropped for me when I attended an event TSB Bank hosted with FinTech Scotland, where 13 businesses showcased their fintech ideas. I learned that fintech isn’t some alien idea — it is part of everyday life in the apps we use for banking, the digital wallets we rely on and even by the person trying to flog you Bitcoin at a party. 

In short, fintech is the integration of finance and technology, covering everything from banking apps to cryptocurrency. It’s a broad umbrella, and it turns out I’ve been standing under it for years without knowing!

My understanding FinTech Scotland Do?

Now, FinTech Scotland has a comprehensive 76-page Research & Innovation Roadmap that outlines their goals for driving innovation and change within Scotland’s financial sector. One key highlight that resonated with me was their commitment to making a real difference in people’s lives by addressing financial inclusion and tackling health-related challenges. Their role goes beyond supporting fintech entrepreneurs and businesses—they are a catalyst for job creation, data accessibility, and shaping thought leadership in the industry.

Understanding the depth of their mission aligns with my passion of contributing to lasting economic growth within the community through financial inclusion. Seeing how this work can positively impact people’s daily lives has given me a strong sense of purpose and drive to support FinTech Scotland’s goals in any way I can. 

How do I feel I have contributed?

In my internship I managed the company’s social media channels involving content creation, post scheduling as well as ensuring the messaging was concise and inline with FinTech Scotland’s tone. I also learned how to look through social media metrics, review campaigns and adjust them based on the performance data. I handled incoming emails and requests, responding to partners and stakeholders questions. Working in this role, I quickly learned the value of effective communication and strong organisational skills as I juggled multiple tasks to a high standard.

One of the most important projects I have been doing is supporting FinTech Scotland with their Diversity, Equity and Inclusion (DEI) activities. As part of the collaboration with the team, on how we could extend community engagement for the organisation around DEI and sustainability. This was an eye opener for me on the need for inclusivity in fintech. An example of this work was conducting an interview with a leading entrepreneur, Tynah Matembe from Money Matix, on how she herself advocated for financial inclusion through youth education. This interview not only allowed me to work on my communication skills but also contribute in the direction of FinTech Scotland’s mission of promoting fintech initiatives that have a social benefit.

From 8 Weeks to 11: The Journey Continues

What started as an eight-week internship has now been extended to eleven weeks, allowing me to continue contributing and gaining valuable experience. This opportunity allowed me to attend the 7th annual FinTech Scotland Festival event, further building on the knowledge and skills I’ve developed, and continuing to support FinTech Scotland’s ambitious goals for the future. 

Ranecia Johnson, is a Marketing graduate from the University of Stirling, with professional experience spanning both the nonprofit and corporate sectors. Her passion lies in creating meaningful community impact, where she is dedicated to fostering inclusive and diverse environments. Ranecia’s unique skill set allows her to blend creativity and strategy, ensuring that her work not only drives business results but also contributes to social good. With a keen interest in financial inclusion and equity, she is committed to leveraging her marketing expertise to make a lasting difference in the communities she serves.

My 8 week Internship at FinTech Scotland

Between August-September 2024, I had the incredible opportunity to intern at FinTech Scotland. Coming into the internship with limited knowledge of fintech, I was eager yet nervous about diving into an unfamiliar industry. However, my time at FinTech Scotland provided me with not only a deep dive into the world of financial technology but also significant personal and professional development. From day one, I was welcomed warmly by the team, who were genuinely interested in my learning and supported me as I navigated my role. It was clear that FinTech Scotland’s success lies in the strength of its community and the supportive culture that fosters growth. The team’s encouragement and readiness to share knowledge made it easy for me to step into my role and tackle my responsibilities with confidence.

My role involved several key responsibilities which were both challenging and engaging. I conducted proactive data research and analysis, ensuring that the information about the Fintech Scotland community was always up-to-date and accurate. This was crucial, as Fintech Scotland is at the centre of a dynamic and fast-growing ecosystem, and having precise data is essential to effectively track growth and change within the cluster. This work gave me a solid understanding of the importance of data accuracy and its direct impact on decision-making and strategic planning.

Another significant aspect of my internship was producing Management Information reports. These reports captured the current state of the fintech cluster, highlighting growth, key changes and the impact of major initiatives. This helped me enhance my skills in data analysis and reporting, but more importantly it taught me how to synthesize complex information into actionable insights that could be easily communicated to stakeholders.

I was also given ownership of internal processes including maintaining databases and mapping the company Google Drive in preparation for its reogranisation. Under the guidance of the COO, I supported the team on the delivery of initiatives from the FinTech Research & Innovation Roadmap, which outlines FinTech Scotland’s strategic plan for developing and supporting the sector. This included managing data research, stakeholder communication and engagement, and improving internal processes. Contributing to these strategic initiatives was incredibly rewarding, as I felt my work directly supported the growth of the fintech ecosystem in Scotland and improved the operational efficiency of the organisation.

Reflecting on my time at FinTech Scotland, I can confidently say that the internship was a period of substantial learning and growth. Despite my initial lack of fintech knowledge, I was continuously supported and given valuable opportunities to succeed, including attending industry events with the team which expanded my professional network and enhanced my confidence in networking. This experience honed my analytical and communication skills, deepened my understanding of managing a community-driven organisation, and highlighted the power of collaboration in the fintech sector. I am grateful to have been a part of such an incredible team of people and I now feel more prepared for the professional world and equipped to adapt to new challenges. The skills and knowledge I gained have undoubtedly shaped my career aspirations, and I am excited to see where they will take me next.

Alicja Balanda is a final year University of Edinburgh studying business with enterprise and innovation.

The Rise of Digital Wallets

Season 4, episode 9

Listen to the full episode here.

In this episode of the Fintech Scotland podcast, host Mickael Paris discusses the rise of digital wallets with guests Tim Sabanov, Maxim Galash, and Bill Buchanan. The conversation explores the definition of digital wallets, the key drivers behind their rise, the role of digital identity, and the impact of regulation. The guests highlight the importance of education and strong use cases for mass adoption, as well as the potential of digital wallets to address financial inclusion for the unbanked population.

Regulatory Innovations and Anti-Greenwashing: UK/EU Strategic Insights

Financial Regulation Innovation Lab – University of Strathclyde

Given the growing global concern for sustainability and environmental responsibility, the practice of greenwashing has emerged as a critical challenge. Greenwashing occurs when companies exaggerate or falsely represent their environmental efforts to stakeholders, creating a misleading image of sustainability that masks their true impact. The United Nations (UN) highlights the severity of this issue, defining greenwashing as the behaviour of “misleading the public to believe that a company or other entity is doing more to protect the environment than it is”[1]. This deceptive practice can present significant challenges in addressing climate change, undermine consumer trust, and disrupt the market.

In response to this issue, the UK and EU have implemented a series of rules and regulations guiding firms toward anti-greenwashing practices. The EU, for instance, formally endorsed the Greenwashing Directive on 17 Jan 2024, which requires companies to substantiate their environmental claims with clear, reliable evidence. The UK has also established guidelines to combat greenwashing, with oversight from the Competition and Markets Authority (CMA). Additionally, the Financial Conduct Authority (FCA) has introduced a new anti-greenwashing rule, effective since 31 May 2024, further strengthening the regulatory framework to ensure the integrity of environmental claims made by firms.

In this blog, we cover the latest anti-greenwashing regulations in the UK and EU, examining their strategic insights in respect of promoting transparency and authenticity in sustainable practices. We discuss the consistency of these regulations, while also highlighting key differences in their approaches. Finally, we suggest potential future developments in these regulatory frameworks.

UK Regulations Targeting Greenwashing Practices

Prior to 2021 in the UK, consumer protection and advertising regulations had been in place to address potentially misleading sustainability claims. However, these regulations lack a structured and enforceable framework specifically designed to address and mitigate such issues comprehensively. After 2021, the CMA launched a review over the potential misleading sustainability claims regarding the eco-friendliness of clothing lines in the fashion sector, including brands such as ASOS, Boohoo and George at Asda (Competition and Markets Authority, 2023[2]). Additionally, to help companies understand how to communicate their green credentials while reducing the risk of misleading shoppers, the CMA has published the Green Claims Code[3], focusing on six principles based on existing consumer laws. The Green Claims Code regulates companies that they “must not omit or hide important information” and “must consider the full life cycle of the product” when making green claims. For example, a loaf of bread labelled as “Organic Sourdough” would be misleading if it does not meet the sector-specific requirement that food products must contain at least 95% organic ingredients to be labelled as organic. The CMA is able to fine companies up to £300,000, or 10% of a company’ annual turnover (whichever is higher), for breaching consumer laws, and up to 5% of a company’s annual global turnover, with an additional daily penalty of 5% of daily turnover during non-compliance, for failing to comply with a direction (Department for Business, Energy & Industrial Strategy, 2022[4]).

However, recent incidents have revealed that greenwashing practices have increasingly surfaced in the banking sector. Therefore, the Financial Conduct Authority (FCA)’s Anti-greenwashing Rule (AGR/The Rule) came into force in May 31, 2024, with the aim of protecting investors against firms’ greenwashing intentions. The Rule is stated under Section ESG 4.3.1R of the FCA’s Environmental, Social and Governance (ESG) Sourcebook, published through their Policy Statement on Sustainability Disclosure Requirements (SDR) and investment labels (the Policy Statement). The Rule requires all FCA-authorised firms providing sustainability-related financial products/services and/or financial promotions to clients in the UK to deliver claims that are ‘fair, clear and not misleading’, and are consistent with their sustainability characteristics. Specifically, AGR Guidance underpins the following principles (referred to as the ‘4 Cs’):

  • Correct and capable of being substantiated – claims should be factually correct and not provide conflicting or contradictory information; the firm’s products/services should live up to the claims made with robust and credible supporting evidence; the firm should regularly review and maintain their claims and evidence following AGR on an ongoing basis; the firm should make the evidence publicly available in an easily accessible way.
  • Clear and presented in a way that can be understood – claims should be made transparent, straightforward, useful, and generally understood by all intended audiences; firms should maintain the overall impression and visual presentation to be consistent with their claims; firms subject to Consumer Duty should test their communications where appropriate and ensure they have the necessary information to understand and monitor customer outcomes.
  • Complete – claims should not omit or hide important information and should consider the full lifecycle of the products/services that might influence decision-making. This extends to not highlighting only positive sustainability impacts where this disguises negative impacts.
  • Comparisons should be fair and meaningful – comparisons mentioning other products/services should be made in a fair and meaningful manner, whether in relation to a previous version of the same product or service or to a competitor’s product or service. This should enable the audience to make informed decisions about the products/services.

EU Regulations Targeting Greenwashing Practices

In the EU, the battle against greenwashing is also intensive. In 2020, the European Commission found that 53% of examined environmental claims in the EU were vague, misleading or unfounded, and 40% were unsubstantiated (European Commission, 2023[5]). The Consumer Protection Cooperation (CPC), a network under authority of the Consumer Protection Cooperation Regulation and with the coordination of the European Commission, takes action to address cross-border violation of consumer protection at EU level. BEUC can post alerts about emerging market threats associated with greenwashing and their information is then directly accessible by enforcement authorities[6].

In January 2024, the European Parliament formally approved its Greenwashing Directive[7], requiring member states to introduce stricter rules surrounding the use of environmental claims by companies. The regulation complements and further operationalises the proposal for a Directive on empowering consumers in the green transition in 2022. In Parliament, the file has been allocated jointly to the Committees on Internal Market and Consumer Protection (IMCO) and on Environment, Public Health and Food Safety (ENVI).

The Greenwashing Directive covers all sustainability claims that relate to a product, a brand, a company, or a service made in a business-to-consumer (“B2C”) context. Under the Directive, sustainability claims cover both environmental or “green” claims and so-called “social characteristic” claims. Only sustainability labels based on official certification schemes or established by public authorities will be permitted in the EU. In addition to “greenwashing”, bluewashing[8]issues also fall within the scope of the Greenwashing Directive. The Greenwashing Directive also introduces a clear definition of “environmental and social characteristics with specific examples; specifically, matters relating to animal welfare or vegan are also considered as social characteristic claims”.

Currently, the EU has been taking stronger actions against greenwashing. The European Parliament and Council have reached a provisional agreement on new rules to ban misleading advertisements and provide consumers with better product information; for instance, generic environmental claims, e.g. “environmentally friendly”, “natural”, “biodegradable”, “climate neutral” or “eco”, without proof of recognised excellent environmental performance relevant to the claim. False or unfounded product durability claims that promote replacement or repairability earlier than necessary will also be banned. Once the Greenwashing Directive is published in the Official Journal of the EU and enters into force, Member States will have 24 months to transpose the Directive into their national legislation.  However, some Member States, such as France, Germany, and the Netherlands, are expected to implement these rules earlier, as their regulators, NGOs and consumer organisations and courts have already started to enforce against greenwashing.

A Comparative Perspective on UK/EU Anti-greenwashing Regulatory Frameworks

The overview of the UK’s and the EU’s anti-greenwashing regulatory frameworks reveals a consistent and unified effort to combat greenwashing, aiming to foster consumer trust and promote true sustainability in the market. These frameworks reflect a shared goal of combating greenwashing, with recent developments showing an increased focus on addressing specific challenges and complex cases associated with misleading environmental claims. Both regulatory frameworks emphasise the importance of accountability and verification, requiring companies to substantiate their environmental claims with credible evidence that can be verified by consumers. The regulations are frequently updated, underscoring the recognition by both the UK and the EU that greenwashing is a critical issue that must be tackled to ensure transparency and protect consumers.

It is also important to acknowledge some differences in the anti-greenwashing regulatory frameworks between the two regions. The UK advocates a principle-based regulatory approach that encourages companies to adhere to broad principles of fairness and honesty in their environmental claims. Over the period 2015 to 2022, the FCA has outlined various measures to address greenwashing, including requiring firms to withdraw or amend misleading advertisements, banning promotions, and issuing public alerts. This approach fosters flexibility, innovation, and dynamic solutions to sustainability challenges by allowing companies to tailor their environmental claims and practices following the rules. However, it has not publicly disclosed any specific sanctions against companies within the Advisors and Intermediaries portfolio for greenwashing (Financial Conduct Authority, 2022[9]). Compared to the UK, the EU employs a legislative-based framework characterised by stricter enforcement and detailed, uniform rules. Although it has not been officially implemented, the EU Parliament’s proposal clearly called out sanctions for businesses guilty of breaking the rules, including temporary exclusion from public tenders, loss of their revenues, and a fine of at least four per cent (4%) of their annual turnover. The most recent action by the EU after the introduction of new proposal was the case against greenwashing claims of the aviation industry. In May 2024, the EU Commission and EU consumer protection authorities contacted twenty (20) airlines regarding claims that “the CO2 emissions caused by a flight could be offset by climate projects or through the use of sustainable fuels, to which the consumers could contribute by paying additional fees”. The airlines were asked to respond within thirty (30) days with their proposed solutions to address the concerns. After that, authorities will discuss and monitor the implementation of agreed upon solutions, and if the required steps are not followed accordingly, further actions, including sanctions, could be taken[10]. This rigorous approach guarantees uniform standards and accountability throughout the EU, effectively managing the complexities of coordinating regulations across various legal systems and markets.

One other difference comes from the sectoral focus. The FCA, as an institution that serves to regulate financial services and markets in the UK, has recently directed its Anti-greenwashing Rule specifically towards greenwashing behaviors within financial services, financial institutions, and financial products. Besides this, the CMA’s Green Claims Code primarily targets the consumer goods sector, aiming to address misleading environmental claims across a wide range of consumer products. In contrast, the EU’s Greenwashing Directive takes a broader approach, applying to a wide range of sectors and industries across the European market.

Potential Future Developments in Anti-greenwashing Regulatory Frameworks

We acknowledge the critical advancements in recent anti-greenwashing regulatory frameworks within both the UK and the EU. We outline here several prospective developments that could be considered to enhance the effectiveness of combating greenwashing practices.

The regulatory framework should broaden its focus to encompass not only environmental practices but also social and governance aspects, as it evolves to address ESG-related greenwashing. For instance, the finalised Anti-greenwashing Rule from the FCA in the UK has received positive feedback overall from respondent companies, but some concerns have been pointed out regarding the clarity of sustainability’s taxonomy, which should go beyond environmental / climate-related claims to cover claims relating to “social issues”, and even corporate social responsibility initiatives. The terms “environmental/social characteristics” should be more clearly defined and elaborated from other terms used in the guidance, such as “complete”, “life cycle of the product”, “regular review” and “periodically monitor”. Moreover, there is less of a focus on claims regarding governance, despite the FCA stating clearly that: “We consider governance to be an enabler of environmental or social outcomes, rather than an end in itself, and we refer to ‘sustainability characteristics’ as ‘environmental or social characteristics” (Financial Conduct Authority, 2024[11]).

We also recommend that increased attention be directed towards small and medium-sized enterprises (SMEs). From perspective of stakeholders, SMEunited[12] is worried that, although the proposed Greenwashing Directive from the EU would exempt micro-enterprises from obligations ((Articles 3(3), 4(6), 5(7)), SMEs could be affected indirectly through market pressure or consumers who suspect they do not comply with the obligations. Improved support measures should be put in place therefore, in case micro-enterprises would like to apply the requirements of the directive voluntarily, through the introduction of a simplified EU-level tool and by facilitating lifecycle analysis for SMEs at EU level. IMA[13]-Europe suggests that the Commission should avoid ‘over-regulating’ and reduce unnecessary administrative burdens; for instance, procedures for firms to obtain more certificates of conformity for green-claim products should be simplified, and authorities should allocate sufficient time for firms to remedy for their violations before applying penalties.

Ngoc Anh Chu is a PhD candidate and a scholarship recipient from Department of Accounting & Finance, Strathclyde Business School (SBS). Her current work is related to artificial intelligence and machine learning, specifically in Natural Language Processing (NLP) and eXplainable AI (XAI) applications in the field of ESG and Sustainable Finance. She previously worked in Integrated International Tax Consulting Department at KPMG Vietnam and later obtained her MSc in Financial Technology from SBS in 2023 with distinction and academic award from the department. Her dedication in integrating advanced technologies to improve transparency and reliability of financial sector highlights her innovative approach and commitment to driving impactful research, contributing to sustainability, and developing solutions that foster a more accountable industry.

Email: ngoc.chu@strath.ac.uk

Daniel Dao is a Research Associate at the Financial Regulation Innovation Lab (FRIL), Department of Accounting and Finance, University of Strathclyde Business School; and a Research Economist (Consultant) at the International Bank for Reconstruction and Development (IBRD), The World Bank, Washington DC Headquarters. He is a CFA Charterholder and an active member of the CFA UK. He has earned PhD in Finance from Coventry University, UK; MBA in Finance from Bangor University, UK; and MSc in Financial Engineering from WorldQuant University, US. His expertise lies in the fields of Fintech; Sustainable Finance; Productivity, Innovation, & Growth; with proficiency extending to data science techniques and advanced analytics, with a specific focus on artificial intelligence, machine learning, and natural language processing (NLP). He has published in internationally leading journals, including British Journal of Management (ABS-4), Information and Management (ABS-3*), and various policy and industry research reports affiliated with The World Bank (Dominican Economic Memorandum, 2023; World Development Report, 2024; Labour and Policy Reform, 2024) and Fintech Scotland (White papers and Blog Posts in AI, Fintech, ESG, and Financial Regulation)

Email: daniel.dao@strath.ac.uk

[1] The UN: Greenwashing – The deceptive tactics behind environmental claims: https://www.un.org/en/climatechange/science/climate-issues/greenwashing#:~:text=By%20misleading%20the%20public%20to,delay%20concrete%20and%20credible%20action.

[2] Competition and Markets Authority – ASOS, Boohoo and Asda: greenwashing investigation: https://www.gov.uk/cma-cases/asos-boohoo-and-asda-greenwashing-investigation

[3] Green Claims Code: https://www.gov.uk/government/publications/green-claims-code-making-environmental-claims/green-claims-and-your-business

[4] Department for Business, Energy & Industrial Strategy – Reforming competition and consumer policy:

https://www.gov.uk/government/consultations/reforming-competition-and-consumer-policy/outcome/reforming-competition-and-consumer-policy-government-response

[5] European Commission – Consumer protection: enabling sustainable choices and ending greenwashing: https://ec.europa.eu/commission/presscorner/detail/en/ip_23_1692

[6] Bureau Européen des Unions de Consommateurs, which is translated into “European Bureau of Consumers’ Unions”.

[7] Greenwashing Directive: https://www.europarl.europa.eu/thinktank/en/document/EPRS_BRI(2023)753958

[8] Bluewashing refers to companies who signed the United Nations Global Compact and its principles but did not make any actual policy reforms. Bluewashing differs from greenwashing as it focuses more on social and economic responsibility rather than the environment (Forbes – Bluewashing joins greenwashing as the new corporate whitewashing: https://www.forbes.com/sites/timothyjmcclimon/2022/10/03/bluewashing-joins-greenwashing-as-the-new-corporate-whitewashing/)

[9] Financial Conduct Authority – Information on firms sanctioned for greenwashing – April 2022: https://www.fca.org.uk/freedom-information/information-firms-sanctioned-greenwashing-april-2022

[10] European Commission – Commission and national consumer protection authorities starts action against 20 airlines for misleading greenwashing practices: https://ec.europa.eu/commission/presscorner/detail/en/ip_24_232256

[11] Financial Conduct Authority – Finalised Guidance: https://www.fca.org.uk/publication/finalised-guidance/fg24-3.pdf

[12] European Association of Craft, Small and Medium-Sized Enterprises

[13] Industrial Minerals Association