At Indigo.ai we empower the world’s fastest-growing brands to scale their brand interactions and put their relationship with customers first. More and more companies are realizing the power of Conversational Artificial Intelligence to improve the relationship with their users but building a virtual assistant capable of understanding language has proved to be more challenging than expected.
Indigo.ai is a full-service Artificial Intelligence platform to build, scale and analyse conversational experiences. Our offer is based on a proprietary no-code SaaS platform, which allows the development of cutting-edge AI products such as:
- BUILD: meaning automated customer experience without a single line of code
- SCALE: meaning advanced tools for training activities and AI improvement
- ANALYSE, meaning AI powered customers insight extracted from conversations.
By facilitating two-way, smart and dynamic conversations, our customers are using our technology not just to save money, but to increase their digital touchpoints conversion and to extract business-critical insights.
We have secured the development of virtual assistants for some of the most innovative companies in the world in any kind of industry, such as banking, pharma, insurance, manufacturing, retail, energy, online services, etc. all over the world. Among all big brands and customers ever acquired, the Fintech industry is one of the most active in building state-of-the-art automated customer experiences, such as the Santander Consumer Bank success story shows: https://indigo.ai/en/customers/santander/
Since the company foundation in September 2016, Indigo.ai has been able to secure the development for some of the most innovative business in the world. In fact, most of the virtual assistants built in the latest years are not working and, relying on our platform, we are fixing them. We do believe that those several unhappy virtual assistants customers – whether they’re chatbots, voicebots or emailbots – represent a tremendous business opportunity for Indigo.ai.
Indigo.ai is a SaaS company that has built a Conversational AI platform able to automate conversations, including interactions that happen in chatbots, but also in voicebots, in any kind of virtual assistants and – more in general – in any other user experience that relies on text or voice.
More specifically, our platform is helping our customers in the process of:
- Building AI powered virtual assistants to engage smart conversations between users and firms;
- Scaling AI maintenance and training activities to boost performances of already-existing language technologies;
- Analysing conversations to gather user insights and get intelligence in real-time for marketing, sales forecasting, product, employees and other critical business areas.
Considering that other Conversational AI platform on the market – including those developed by Microsoft, Google and IBM – are not able to manage these very complex dynamics, we at Indigo.ai have imagined an alternative able to make the process of building an AI powered virtual assistant easier, faster and more effective: a no-code tool – therefore a software that doesn’t require the need to hire developers or data scientists to be used – that relies on deep learning and large language models to allow anyone in a company to build its best AI powered virtual assistant.
In fact, whether they’re chat interactions, voice messages or emails, by using our SaaS platform, companies of any size and industry can make the most out of their data to easily and quickly build Conversational Artificial Intelligence tools and therefore use state-of-the-art AI technology to automate conversations for any kind of needs.
The fouding team is composed of five professionals (about 30 years old on average) each with 5+ years of industry and managerial experience in the Conversational AI market and Tech space.
Gianluca Maruzzella (CEO & cofounder)
Enrico Bertino (Chief AI Officer & cofounder)
Andrea Tangredi (Chief Product Officer & cofounder)
Marco Falcone (Chief Technology Officer & cofounder)
Denis Peroni (Chief Architect Officer & cofounder)