docStribute® and Chorley Building Society set to transform member communications

Chorley Building Society has teamed up with fintech docStribute on their journey towards digitalisation. This strategic partnership represents Chorley Building Society’s strong commitment to operational efficiency, elevated member engagement, and adherence to regulatory compliance standards.

The shift towards digitalisation is a crucial step for building societies in the modern age, and Chorley Building Society is setting a great example. By partnering with docStribute, they are not only aligning themselves with the evolving financial landscape but also taking active steps to reduce their environmental footprint.

Recent data from UK local government sources indicates that paper and cardboard constitute a staggering 20% of all waste produced in the country. Through the adoption of docStribute’s cutting-edge document distribution solutions, Chorley Building Society is on a mission to lower its paper consumption and carbon emissions whilst optimising their operational efficiency.

Chris Ansara, the CEO of docStribute, highlights the profound impact this partnership will have on digital transformation and customer relationships, all of which will ultimately benefit Chorley’s members. The solutions offered by docStribute will play an important role in achieving these objectives, promising lasting, positive change for Chorley’s members.

Kim Roby, Customer Services Director at Chorley Building Society, insists on the fact that their primary objective is to ensure that their

members receive nothing short of outstanding service. Their commitment extends to providing an exceptional member experience that adheres to regulatory standards and contributes to environmental sustainability. The partnership with docStribute aligns perfectly with this vision, as it will streamline member communication, enhance consumer comprehension, and make it simpler for members to engage with the society.

One of the standout features of this new partnership is the significant improvement in Chorley Building Society’s documentation delivery processes. Through this collaboration, members will have instant and secure digital access to information and communications whenever they need them. This level of convenience will transform the way members interact with the society, making their experience more personalised, timely, and tailored to their needs. In essence, this partnership empowers Chorley Building Society to deliver an elevated standard of member engagement.

Aveni Launches Innovative Consumer Duty Board Report for Data Compliance Assurance

Scottish fintech Aveni, has unveiled its innovative Consumer Duty Board Report. This report template offers a robust solution to reassure board members that their data obligations are being diligently met. As the financial landscape evolves with the advent of data-first regulation and the increasing demands of quality and risk assurance stipulated by Consumer Duty, the responsibility placed on boards has grown exponentially. Aveni’s template is a critical step in addressing this challenge.

The Consumer Duty Board Report template is a tool designed to help companies create reports that are not only board-ready but also regulator-friendly. It provides a clear roadmap for evaluating data requirements within four key areas: Product and Service, Price and Value, Consumer Understanding, and Consumer Support. By scrutinising these dimensions, organisations can effectively determine whether they are meeting the Consumer Duty mandate.

The template goes beyond guidance; it equips users with the necessary metrics to measure, the data required, and the actionable insights that stem from this data. Additionally, it offers practical examples of technologies that can be leveraged to automate reporting and facilitate access to, as well as analysis of, crucial data. By adopting this comprehensive approach, companies can demonstrate their commitment to fulfilling Consumer Duty Key Performance Indicators (KPIs) and reassure regulatory bodies that proactive risk management is firmly in place at the board level.

Joseph Twigg, CEO of Aveni, emphasised the significance of the Consumer Duty initiative, stating,

“Consumer Duty is well underway in its implementation phase, and the Financial Conduct Authority (FCA) is demonstrating its commitment to enforcing it by taking action against non-compliant banks and building societies. The core expectation of data-backed evidence is a shared responsibility that extends throughout the organization, all the way up to the board level. Boards must possess a deep understanding of the factors affecting consumers and the metrics to track potential risks, as well as the corrective actions taken to address issues before they escalate. Our report template has been meticulously designed to reassure boards that Consumer Duty-related risks are being diligently assessed and that relevant data is being disseminated across the organization to ensure continuous improvement.”

Twigg continued, “When we founded Aveni, our extensive experience in financial services strategy and planning was central to our mission to provide solutions that address the pain points faced by executives and boards, especially from a regulatory perspective. We are now collaborating with some of the largest banks, equity release, and advisory firms to deliver on this mission.”

For those interested in adopting this transformative template, the Consumer Duty Board Report template is available here.

Alba Bank Partners with Mambu to Revolutionise SME Banking

Alba Bank just announced its strategic partnership with Mambu, a leading cloud banking platform. This collaboration is set to redefine how SMEs access lending services and manage their retail and business deposits.

Supporting UK SMEs

Founded by Scottish entrepreneur Jim McColl in 2018, Alba Bank was born out of a vision to bridge the growing gap in financial services for small and medium-sized enterprises (SMEs) in the UK. Based in Glasgow, the Scottish fintech has been developing new solutions to provide commercial finance to UK SMEs that have long felt underserved by traditional banking institutions.

Embracing the Future with Mambu’s Cloud Banking Platform

Alba Bank’s partnership with Mambu represents a significant move towards achieving its mission. By harnessing the power of Mambu’s cloud banking platform, Alba Bank will adopt a “composable approach” that promises to revolutionise the way it serves SMEs. This approach empowers the bank with greater agility and speed to market, a much-needed change for SMEs striving for financial support in an ever-evolving business landscape.

Addressing the Funding Gap

A report from Mambo shows that over the past five years, a staggering 58% of UK SMEs have faced have been unable to secure adequate funding to meet their business needs. Many SMEs are struggling to stay afloat or seize growth opportunities.

The report highlights the critical importance of impeccable service in the eyes of SMEs. 93% of them would contemplate switching lenders if a competitor offered a superior service. This is why financial institutions like Alba Bank need to deliver not just funding but also a customer-centric experience that SMEs truly deserve.

Nick Lawler, Market Director, Northern Europe at Mambu, says:

“Now more than ever, the availability of finance is key to the success of all SMEs. SME pain points need to be properly acknowledged by banks, as success rates for loan applications are 20% lower than for large enterprises. By pivoting to Mambu, along with a growing number of neobanks in the UK, Alba is in good stead as it continues to transform this sector of banking, supporting small and medium-sized businesses to reach their potential. We look forward to working with Alba as it supports direct lending to SMEs and fuels economic growth in Scotland and the wider UK region.”

Sandeep Kadam, Chief Technology Officer at Alba Bank adds:

“We’re excited to  work with Mambu and fully embrace a cloud-first approach. Our partnership will enable us to build our products quickly and adapt to ever-changing market demands. At a time when SMEs are being underserved by traditional lenders, speed to market and agility are both crucial. Mambu’s ability to offer both will enable Alba to build a great banking experience for our customers.”

Amiqus Wins Legal Technology Award at Scottish Legal Awards 2023 and Gives Back to Community

Scottish fintech Amiqus just won the 20th annual Scottish Legal Awards. The company was awarded the Legal Technology Award for 2023, marking a significant milestone in its journey of innovation and growth.

Amiqus, known for its commitment to innovation and purposeful growth, has not only achieved recognition for its technological developments but also demonstrated its dedication to giving back to the community. To celebrate this remarkable achievement, Amiqus has pledged to donate £1,000 for every new account opened throughout the month of October. These funds will be directed towards supporting the Scottish Refugee Council, a charity devoted to aiding asylum seekers and refugees and helping them integrate into Scottish society.

Scaling Success and Impact

Amiqus has experienced a massive growth in recent years, solidifying its position as a leading player in the legal technology landscape. The company has forged partnerships with nine out of the top ten biggest Scottish law firms, as well as over 500 firms across various sectors throughout the UK. This expansive reach highlights Amiqus’s ability to provide valuable solutions to a diverse range of clients.

This growth story received national recognition in 2022 when Deloitte acknowledged Amiqus as the fastest-growing tech company in Scotland. Amiqus achieved this status by delivering nearly 2 million checks to facilitate compliance processes, enabling individuals to move homes, secure new jobs, and access regulated products and services online seamlessly.

A Testament to Excellence

Gregor Angus, Senior Business Development Manager at Amiqus, expressed his delight at winning the prestigious award, saying,

“The Scottish Legal Awards recognise and celebrate the achievements of those working in and supporting the legal sector. We’re delighted to have won this award, particularly considering the scale of and the respect we have for the other finalists. This recognition from a panel of independent judges is fantastic and is a testament to the hard work and effort of everyone across our teams at Amiqus.”

A Commitment to the Legal Profession

As Amiqus continues to expand its influence across various sectors and countries, the company remains deeply committed to investing in and supporting the legal profession. This commitment is rooted in Amiqus’s early adopting client base, many of whom are legal professionals. The company has a longstanding partnership with the Law Society of Scotland, reinforcing its dedication to helping firms of all sizes meet their regulatory obligations efficiently.

Amiqus’s win at the Scottish Legal Awards 2023 not only recognises its exceptional achievements in the legal technology sector but also underscores its commitment to making a positive impact on the community. By donating to the Scottish Refugee Council, Amiqus is not only celebrating its success but also contributing to the well-being of those in need. As the company continues to grow, it remains focused on supporting the legal profession and driving innovation in the field of legal technology.