We’re a fintech start-up that has developed a disruptive and truly unique answer to help both consumers and organisations dealing with problem debt – an underserved and rapidly growing market.
We have built an income & expenditure solution that simplifies this complex process using cutting edge conversational AI to deliver the experience and support of dealing with a human, but enables those in debt to avoid speaking to another person as this causes shame and is therefore something they avoid. The solution also has huge benefits for organisations dealing with those in debt as we can deliver a more consistent and efficient process, which captures deeper and better quality data, whilst saving them up to 90% of their agent costs.
Our product is live and we have onboarded our first paying customer. We have a further signed contract and have commenced build with debt services organisation Pastdue Credit Solutions, and we have a further letter of intent for a paid pilot with a debt purchase organisation later this year. We are also in advanced conversations with multiple other debt agencies, central government and utilities companies, as well as debt and homeless charities.
Rachel Curtis – CEO
30 years in financial services including multiple board level roles specialising in CX, Operations and Marketing. One of the key founding members of a challenger bank growing a deposit book to £1bn with profitability delivered in 13 months and an NPS of 62.
James McGlynn – Chairman
A Board Level Executive with 40 years’ experience in diverse market sectors and a broad range of scale and ownerships structures such as: Global Corporates, Privately Owned SME’s, Large Regulated Businesses and Start-Ups. Previously CIO at Virgin Money, Clydesdale and Yorkshire Bank
Andy Smy – Chief Product Officer
25 years’ experience in digital software product design, development, management and marketing across the UK and Europe. Andy is a Product and UX leader, with experience in digital banking and SaaS collections products.