Fintechs Legado and Amiqus Partner to Simplify Onboarding in UK Financial Services

Left to right are Josif Grace (Legado), Elaine Burgess (Amiqus), Erin Whyte (Amiqus) and Callum Murray (Amiqus)


A new partnership between two of Scotland’s fastest-growing fintechs, Legado and Amiqus, is set to simplify the regulated client onboarding for financial services firms, as the sector faces increasing pressure to implement digital infrastructure to meet compliance requirements. Both companies were founded in Edinburgh and first connected through the FinTech Scotland community.

“Thanks to FinTech Scotland I think I’ve known Josif since pretty much the start of Legado. I remember us sat in a coffee shop in Edinburgh talking about what we were working on and mutually confirming that we didn’t have any beef, compliance onboarding was a multi £bn problem to solve and that at some point we’d overlap. Collaboration over competition is the way to go when it comes to solving problems and growing.” Callum Murray, Founder and CEO at Amiqus

From a coffee shop conversation to a partnership

The relationship between the two companies began early, with a simple conversation between founders comparing notes on what they were building. That meeting laid the groundwork for what has now become a formal collaboration more than a decade in the making.

At FinTech Scotland, our aim is to create the conditions for founders, innovators and industry to meet, share ideas and collaborate. The connection between Legado’s Josif Grace and Amiqus’s Callum Murray is a clear example of what the ecosystem is designed to enable: an early introduction that has developed into a commercial partnership with the potential to benefit the wider UK financial services sector.

Amiqus has also made the most of the opportunities available through FinTech Scotland, participating in the Financial Regulation Innovation Lab (FRIL) innovation call on AI and compliance. Through the programme, Amiqus worked with Virgin Money to explore how AI could strengthen quality control across digital and manual onboarding. After demonstrating the scalability of its platform, Amiqus moved from pilot into live production, and secured a three-year engagement.

Solving a multi-billion-pound problem

Client onboarding and compliance remain among the most complex, time-consuming and expensive processes in regulated financial services. From identity verification and anti-money-laundering checks to the secure exchange of documents and ongoing communication, firms and their clients face friction at every stage. As Callum Murray notes, it’s a multi-billion-pound problem to solve, and one that has only grown in importance as compliance and consumer duty obligations become central to how financial institutions operate.

What the partnership delivers

The technology partnership brings together Amiqus’s reusable digital identity and Anti-Money Laundering (AML) capabilities with Legado’s regulated communications and electronic signature platform. The result is seamless, connected, compliance-driven client workflows — from verifying identity biometrics to collecting, signing and evidencing documents — in one auditable journey. As part of the collaboration, Legado’s LegadoSign product will be fully integrated into the Amiqus platform.

The partnership is designed to support a range of regulated workflows, including:

Between them, the two companies share a client base that includes Virgin Money, FNZ, Quilter, Scottish Building Society, Moneyhub, and Co-op Legal Services, with a growing presence in international markets.

A decade-long peer relationship

Reflecting on the collaboration, Callum Murray, Founder and CEO of Amiqus, said: “Josif and his team had the foresight to recognise the regulatory shift in how financial institutions meet consumer duty obligations with client communications, now seen as regulated infrastructure by boards and exec teams, central to governance and operational resilience. Our reusable identity wallet is perfectly aligned with their embedded digital signature product and with FNZ as a shared client and platform, there’s a huge amount of value we can jointly deliver to their client base, supporting seamless and embedded investor onboarding experiences.”

Josif Grace, Founder and CEO of Legado, said: “Amiqus has been a peer with us amongst scaleups based in Edinburgh and connected via FinTech Scotland for more than a decade, and they’re ahead of the curve in areas like AML. We can’t wait to begin working with Callum and his team on strategic opportunities that will benefit both companies and provide significant shared value for our clients.”

Collaboration over competition

Rather than viewing overlapping ground as a source of competition, Legado and Amiqus have chosen to combine capabilities to deliver something greater than either could alone. As Callum puts it, “collaboration over competition is the way to go when it comes to solving problems and growing”. That’s a philosophy that sits at the heart of the FinTech Scotland community, and one we’re proud to see put into practice.

For the UK financial services sector, the result is a meaningful step towards simpler, faster and more secure onboarding.

Read more news from the fintechs in our community.

Find out more about our fintech ecosystem.

mnAi launches Australia’s first national gender index to transform understanding of female-led businesses in Australia

Data and analytics company mnAi, one of the growing fintechs in our community, has announced the launch of The Gender Index Australia (TGI Australia), the country’s first national dataset dedicated to providing comprehensive insights into female-led businesses across the Australian economy.

Building on the success of The Gender Index in the United Kingdom, the Australian initiative will deliver an evidence-based view of where female-led businesses are being created, how they are performing, the industries in which they are thriving, and the opportunities that exist to unlock greater economic growth. The launch represents a significant milestone in Australia’s entrepreneurial landscape, providing policymakers, financial institutions, investors and industry leaders with the robust data needed to make more informed decisions.

“Better data leads to better outcomes,” said Ricky Cowan, Global Head of Partnerships at mnAi. “Our ambition is to provide Australia with the first national benchmark for female-led businesses, helping identify where women are succeeding, where barriers remain, and where targeted support can have the greatest impact.”

A Proven Model with International Impact

The Gender Index was first established in the United Kingdom to provide a comprehensive, data-led understanding of female-led businesses. Since its inception, it has informed major national initiatives including the Rose Review, the Investing in Women Code, and the Pathways Report, helping shape policy discussions around entrepreneurship, access to finance and women’s economic participation.

Australia now becomes the first country outside the UK to adopt the programme.

A Year in Development

Over the past twelve months, mnAi and its partners have:

  • Developed a national dataset covering millions of Australian businesses.
  • Completed independent academic research led by Professor Naomi Birdthistle.
  • Collaborated with leading Australian organisations and financial institutions.
  • Developed a robust methodology for identifying and analysing female-led enterprises at scale.
  • Generated early insights into the characteristics, growth patterns and financing opportunities of female-led businesses.

The resulting dataset will enable stakeholders to explore critical questions including:

  • Where are female-led businesses being created?
  • Which industries are experiencing the strongest growth?
  • How does access to finance differ for female-led businesses?
  • Where are the greatest opportunities to drive economic growth through entrepreneurship?

Collaboration Driving Change

The launch of The Gender Index Australia has been made possible through collaboration with an exceptional network of organisations, financial institutions, researchers and industry leaders who share a common belief that better evidence creates better policy, investment and commercial outcomes.

Further insights and findings from the Index will be released in the coming weeks as the programme officially launches.

Learn More

To explore The Gender Index Australia, visit www.thegenderindex.com.au

For information about the original UK programme, visit www.thegenderindex.com

Organisations, investors, policymakers and businesses interested in supporting or learning more about the initiative are encouraged to get in touch. Those wishing to attend upcoming launch events or discuss partnership opportunities are invited to register their interest.

FinTech Scotland Festival 2026: Innovation fuelling growth

FinTech Scotland has today announced that the ninth FinTech Scotland Festival will take place from 30 September to 7 October 2026, with in-person and online events across the central belt of Scotland.

The Festival will bring together international industry leaders, entrepreneurs, policymakers, investors, innovators and academics from across the UK and beyond; to discuss how Scottish fintech innovation drives growth, job creation and global competitiveness. It will explore the future of financial services, spotlight the achievements of Scotland’s fintech cluster and spark new partnerships, with a strong emphasis on innovation fueling growth through delivering solutions to real world problems.

This year, the Festival will focus on AI adoption, quantum technology in financial services, financial regulation innovation, digital trust, women in fintech and growing fintechs. Events will connect members of the FinTech Scotland community, building further on the uniquely collaborative ecosystem.

The Festival’s opening day will include an invitation-only reception hosted by Lloyds Banking Group at their Edinburgh Headquarters and the week will conclude with DIGIT’s prestigious Scottish Financial Technology Awards, recognising and celebrating excellence across Scotland’s fintech community.

Organisations are also invited to run their own in‑person, online or hybrid fringe events during the week, that will be promoted alongside the main programme.

Building on the success of last year’s Festival, which attracted attendees from around the world, the FinTech Scotland Festival 2026 is the key event in the Scottish fintech calendar.

Aleks Tomczyk, Chief Executive at FinTech Scotland, said:
“Fintech is delivering real benefits for businesses, the public sector, our economy and society. The Festival is a celebration of the remarkable progress and innovation that is taking place in the fintech sector. The Festival is a recognition of the sector’s intent to do and grow more.”

Derek Shanks, Technology Platform Lead at Lloyds Banking Group, added:
“The FinTech Scotland Festival is a key event in the financial services calendar in Scotland, so we are delighted to be hosting the launch reception, which sets the stage for a week of innovation, collaboration, and knowledge-sharing.”

Kristen Bennie, Group Head of Innovation and Partnerships at Barclays, said, “Scotland is a vital technology and innovation hub for Barclays and we’re proud to support the FinTech Scotland Festival. By bringing together innovators, industry leaders and emerging talent, we’re helping foster the ideas and skills that will shape the future of financial services.”

Ann Devine, Partner at KPMG, said:
“KPMG are delighted to be launching our Women in Fintech group in Scotland at this year’s Festival. It is essential that we support the many great women who are driving progress and innovation in the sector here. I’m looking forward to the engagement and growth that these conversations will spark – now and into the future.”

David Tuck, CEO at Waracle, added:
“The FinTech Scotland Festival programme strikes a great balance between specialist sessions and broader discussions, making it an ideal platform for knowledge sharing, learning, and networking. As one of Scotland’s fastest-growing consultancies supporting financial services clients and scaling fintechs, we are delighted to contribute and be an active part of the community.”

Pardeep Cassells, Chief Client Officer at AccessFintech, concluded:
“Scotland is a great place to be a growing fintech with many compelling reasons to start, locate and grow a business here. We are really looking forward to the Festival events and networking with the people that comprise the depth of talent and make the community what it is.”

Find out more about the FinTech Scotland Festival 2026, propose a fringe event and sign up here.

Scottish Financial Technology Awards 2026 Open for Entries

Organisations and individuals across Scotland’s financial technology sector can now enter 12 categories recognising innovation, leadership and impact.

The Scottish Financial Technology Awards have opened for 2026 entries, inviting organisations and individuals from across Scotland’s financial services and fintech sectors to showcase their achievements.

Entries are free, with applicants able to submit nominations across multiple categories before the deadline on 20 August 2026. Table bookings have also opened for the awards ceremony, which will take place at the EICC in Edinburgh on Wednesday 7 October.

Established in 2018, the Scottish Financial Technology Awards recognise the companies, partnerships and individuals using technology to reshape financial services.

The awards form an integral part of Scotland’s Fintech Festival, a week-long celebration of innovation and collaboration across the finance and technology sectors.

Twelve Categories Open for Entries

The 2026 award categories are:

  • Fintech of the Year
  • Best Startup or New Entrant
  • Best Use of Data or AI
  • Best Fintech Collaboration
  • Climate and Environmental Impact
  • Digital Transformation
  • Financial Services Innovation
  • Financial Technology Partner
  • Outstanding Leader
  • RegTech Innovation
  • Social Impact
  • Evangelist

A Special Recognition award will also be selected by the judging panel to acknowledge an individual or organisation that has made an exceptional contribution to Scotland’s financial technology ecosystem.

The categories span areas including business growth, artificial intelligence, digital transformation, regulation, sustainability, collaboration and social impact.

How to Enter

The Scottish Financial Technology Awards are free to enter and open to financial services and fintech organisations headquartered or based in Scotland.

There is no limit on the number of submissions an organisation can make. Applicants may enter multiple categories or submit more than one nomination within the same category.

Entries can be submitted through the Scottish Financial Technology Categories page until 20 August 2026.

The awards use an independently accredited judging process and are supported by stakeholders from across Scotland’s financial technology sector, with 2025’s judges coming by way Kristen Bennie (Barclays), Anna Devine (KPMG), Anna Knight (Lloyds Banking Group), Graeme Rennison (Scottish Enterprise), Yvonne Dunn (Pinsent Masons), Adam Betteridge (TSB), Vicky Gorman (Fintech Scotland), Jude McCorry (Cyber & Fraud Centre Scotland) and Darren Auld (ClearSky Logic).

Awards Ceremony Returns to Edinburgh

The ceremony will take place at the EICC in Edinburgh from 6.45pm until midnight on 7 October 2026.

Keen on joining us for one of the biggest nights in the Scottish fintech calendar? Tickets are available through individual bookings, half-table packages and full-table bookings – find out more here.

Category sponsorship opportunities are also available for organisations looking to support one of the leading celebrations of innovation and achievement within Scotland’s financial technology sector – to find out more, email events@digit.fyi.

Ground-breaking responsible AI solutions to shape the future of financial services 

Fintech companies from around the world with innovative AI solutions can now apply to the award-winning Financial Regulation Innovation Lab’s new innovation call – on responsible AI in financial services. This is a unique opportunity for companies at any stage to fast-track their solutions to real-world problems and help shape the future of financial services. 

The Financial Regulation Innovation Lab is led by FinTech Scotland in partnership with the University of Strathclyde and funded by Scottish Enterprise.  

Successfully selected participants will take part in an innovation challenge, during which they will work with leading strategic partners including Atos, Baillie Gifford, Barclays, BlackRock, CMS, Equifax, EY, Fujitsu, HSBC, Lloyds Banking Group, M&G, NatWest, and PwC. They will gain invaluable insight into real-world industry challenges and potential routes to market. They will also get the opportunity to pitch for up to £50,000 in grant funding to further develop their solutions. 

AI offers huge potential to improve efficiency, decision-making, and scalability, but it also introduces challenges around fairness, governance, transparency and accountability. To ensure AI benefits both businesses and consumers, its deployment must support operational objectives whilst aligning with Consumer Duty and other regulatory requirements and maintaining trust. 

This innovation challenge builds on the Financial Regulation Innovation Lab’s successful track record of advancing UK financial regulation through research, innovation and industry collaboration. With 120 fintech SMEs supported and £50K grants awarded to 27 firms to date, FRIL has driven tangible results and is set to further accelerate innovation within the financial services sector. 

The Innovation call application window is open until Friday 31 July 2026. Interested fintech companies can apply here. 
 

Clare Reid, Strategic Innovation Director at FinTech Scotland, said:  
“FRIL creates the conditions for large institutions and fintechs to come together to find, test and de-risk new solutions to regulatory challenges. It provides a shared environment where industry, academia and regulators can work collaboratively on problems that no single organisation could solve alone.” 

Nishant Govil, Managing Director at BlackRock, commented:  
“FRIL provides a unique lens into the advancement of responsible AI. As a global business, we recognise the importance of staying at the forefront of innovation and collaborating with fintechs and other industry leaders in this space. By working collaboratively with wider industry stakeholders, we hope to support the development of responsible AI solutions that benefit our clients and our industry.” 

Gerry McArdle, Head of Data and AI Architecture at M&G, noted:  
“We’re pleased to be supporting the launch of the Responsible AI innovation call. At M&G we believe AI can help improve outcomes for our customers and for the businesses and institutions we support – enhancing customer service, strengthening risk management, and making decision-making more consistent and transparent. Across the industry the key is to combine innovation with robust governance, clear accountability and a strong focus on fairness. Through the Lab, we look forward to working with regulators, innovators, industry peers and academia to turn responsible AI into  
practical improvements that build trust and deliver better outcomes for our business  
and the sector” 

Colin Payne, Head of Innovation at the FCA, added:  
“By bringing together diverse perspectives, FRIL supports the ecosystem’s understanding of how innovation is developing in practice and helps support constructive dialogue between regulators and innovators. This challenge creates a space to learn from one another, helping to support responsible innovation while maintaining confidence in the financial system”  
 
Phil Clements, Chief Executive Officer at Finspector, previous FRIL winner, said:  
“There’s a particular kind of acceleration that money alone can’t buy. The £50,000 from FRIL mattered, of course, but the more valuable currency was access. The programme’s industry network put us in front of senior compliance, risk and innovation leaders at major UK institutions, introductions that would typically have taken months of cold outreach to engineer. We entered those conversations with a solid technical foundation and we’re leaving with pilots and clients who are paying, and a path to scale that feels earned rather than theoretical.” 

Aveni extends market leading wealth and compliance platform into consumer agentic AI for financial services

£12m investment accelerates launch of Agent Assure, closing the AI agent safety gap

Aveni, the UK’s leading AI fintech specialist in wealth management, financial advice and banking, today announced a £12 million funding round led by PXN Ventures, the UK’s fastest-growing venture and investments firm outside London and the South East, and supported by existing investors Puma Growth Partners, Lloyds Banking Group, Nationwide and Scottish Enterprise. The investment will accelerate development of Aveni’s Unified Assurance Platform (UAP) and the launch of its new Agent Assure and Agent Approve solutions, purpose-built to assess the conduct risk of AI agents that interact with consumers in financial services.

Aveni is the established market leader in AI adoption across UK wealth and banking, with over seven years of live deployments and product development. Its products Aveni Assist, an AI productivity solution for advisers and operations teams, and Aveni Detect, its AI compliance monitoring tool, are deployed across the UK’s leading banks, wealth managers and financial advisers. Underpinning both is FinLLM, Aveni’s proprietary suite of specialist small language models built for and utilising UK financial services data. 

Agentic AI adoption in financial services is accelerating, but deployment at scale is being held back by a critical gap in assurance. With just 2% of firms reporting adequate AI guardrails, the absence of robust, regulated oversight for AI agents that interact directly with consumers is the number one challenge for the industry. Regulators are clear that the mode of engagement, human or machine, is secondary to consumer outcomes, which must be assessed consistently across all interactions.

Agent Assure directly addresses this gap. A natural extension of the Aveni Detect proposition, it enables firms to monitor and manage the conduct risk of AI agents alongside human interactions, in a single unified view. Together with Aveni Assist, Aveni Detect and the new Agent Approve solution, this Assure forms the Unified Assurance Platform: the financial service industry’s first comprehensive framework for assuring both human and agent interactions with consumers at scale.

Aveni is a participant in the FCA’s Supercharged Sandbox programme and has established the Agent Assurance Expert Council to support development of responsible AI governance frameworks. The company is working directly with regulators and industry bodies to shape the emerging standards for AI in financial services.

Two men and a woman standing in Victoria Street, Edinburgh
Aveni.ai founders Joseph Twigg, CEO; Jamie Hunter, COO; and Professor Lexi Birch, Chief Scientist

Joseph Twigg, CEO of Aveni, said: “The continued confidence shown by our existing investors is a powerful endorsement of the direction we’re taking. We have spent seven years building the models, the experience and the regulatory relationships that make us uniquely qualified to solve the hardest problem in AI adoption right now: how do you assure the conduct of an AI agent interacting with a real consumer? Agent Assure is our answer — and this investment accelerates our ability to deliver our full platform at scale.”

Alastair Moore at PXN Ventures, said: “Aveni is fast becoming financial advisers’ go-to tool for helping them leverage AI in a safe and appropriate way. The team now has seven years of live deployments and proprietary models built within the UK financial services sector. Their infrastructure is answering one of the biggest questions in AI adoption: how to manage real client interactions and build trust, so advisers can focus on what they do best. We’re proud to support Aveni through multiple PXN funds, including the Praetura Growth VCT, as they continue their growth journey and demonstrate the world-class fintech capabilities of the North of the UK.”

Ben Leslie, Investment Director, Puma Growth Partners, commented: “The impact Aveni is making in deploying AI into UK financial services is already significant, and we continue to see a substantial growth opportunity ahead. With agentic AI adoption accelerating and regulators rightly focused on consistent consumer outcomes, robust assurance for AI agents is rapidly becoming a core requirement for the sector. As a standout example of Scotland’s growing strength as a technology hub, Aveni is well placed to lead this next phase. We are delighted to invest again from our Scotland office to support Joseph, Jamie, Professor Lexi Birch and the wider team as they scale the Unified Assurance Platform and launch Agent Assure.”

Kirsty Rutter, Fintech Investment Director at Lloyds Banking Group, said: “Agentic AI represents a significant opportunity for financial services to enhance customer experience through more personalised interactions. Aveni is helping firms adopt this technology in a safe and responsible way. We’re pleased to continue supporting Aveni’s ongoing development through investment and partnership.”

The continued backing of existing investors reflects confidence in Aveni’s roadmap and market position. PXN Ventures led the round alongside Puma Growth Partners, Lloyds Banking Group, Nationwide and Scottish Enterprise.

Scotland invests £3.18m to fast‑track fintech growth, jobs and collaborative innovation

Funding backs a Scottish programme turning strengths into real‑world impact

The Financial Regulation Innovation Lab (FRIL), the UK’s centre of excellence for innovation in technology to efficiently meet financial regulation requirements, has secured £3.18 million from Scottish Enterprise to deliver three years of the award-winning programme. The funding will deepen collaboration amongst academia, industry and regulators, and further accelerate the adoption of responsible technology-driven innovation in financial services, supporting the sector’s competitiveness and that of the economy.

Led by FinTech Scotland in partnership with the University of Strathclyde, FRIL will accelerate the adoption of new solutions enabling fairer financial futures and supporting technology innovators to scale their businesses.

The types of industry regulatory challenges that FRIL will address include:

  • ensuring AI is adopted by providers in a way that is responsible and explainable to ensure fair financial outcomes for businesses and consumers;
  • finding solutions that strengthen the effectiveness, integrity and efficiency of financial crime controls.

Agile prioritisation during the programme will address industry needs and emerging regulations around the use of AI, open data and digital assets. By uniting industry, academia, technology innovators, government and regulators, FRIL will turn shared insight into products, partnerships, investment and real‑world adoption.

To date, FRIL has successfully supported 120 fintech SMEs to accelerate solutions, enabled £28 million in committed private investment and delivered a projected 6:1 economic return on investment for every £1 of public funding.

Jane Martin, Managing Director Innovation and Investment, Scottish Enterprise, said: “FRIL is a shining example of how collaboration between industry, academia and regulators can make a real impact, utilising the development of advanced technologies to create highvalue jobs and attract private investment.

This funding underscores our commitment tofintech innovation and our support for innovative businesses, helping them to scale with confidence and build the global competitiveness of Scotland’s financial services sector.”

Aleks Tomczyk, Chief Executive, FinTech Scotland, added: “The opportunity from the current and forecast future growth of fintech is huge. We are proud of FRIL’s impact to date. FRIL’s success evidences the strategic value of innovation to the economy and the strength of our fintech cluster in simultaneously delivering growth and better outcomes for consumers. Scottish Enterprise’s investment will use FinTech Scotland’s proven Innovation Labs model to accelerate innovation in large companies and speed growth in fintechs.”

Professor Eleanor Shaw, University of Strathclyde, stated:“We are delighted to be a partner again in delivery of FRIL phase 3. Continuing our triple helix partnership approach ensures we can deliver on our mission to drive positive impact through useful research, learning, and innovation. This approach has so far demonstrated its success in delivering for Glasgow City Region, and we are excited about supporting this to become a national programme.”

Derek Shanks, Technology Platform Lead, Lloyds Banking Group, commented: “We’ve supported three FRIL innovation calls as a challenge partner and have seen first-hand the value of this model. It brings together the right mix of expertise, technology and challenge to turn ideas into real solutions. We welcome Scottish Enterprise’s investment and look forward to building on this partnership over the next three years.”

Calum Murray, CEO and Founder, Amiqus, noted:“The potential impact delivered by FRIL over the next three years to the broader Ecosystem is enormous. Thanks to a previous FRIL financial crime innovation call, we were able to build, pilot and take to production new capability to directly support Virgin Money with their new business onboarding journeys.

This three-year commitment effectively sets the stage for collaborative and rapid progress across both financial services developing new capabilities with the support of a wide range of fintechs going forward. It’s a win win on all accounts.”

Benefits reliance rising in every region of Great Britain, new financial data shows

Smart Data Foundry launches new Benefits Reliance Indicator using transactional data from 5 million bank accounts

Smart Data Foundry has launched a new data indicator designed to help policymakers, local authorities and researchers better understand where people may be coming under increasing financial pressure.

The new Benefits Reliance Indicator, available through their map-based Economic Wellbeing Explorer uses aggregated anonymised transactional data from NatWest. This data covers five million consumer current accounts across Great Britain and highlights areas where benefits from Universal Credit, Housing Credit and Tax Credits constitute 20% or more of people’s incomes.

The launch comes at a time of continued cost-of-living pressure, with the Food and Drink Federation forecasting food inflation could reach up to 10% by the end of 2026 and the energy price cap expected to rise again this summer, local authorities face growing pressure to target support effectively. At the same time. Department for Work and Pensions statistics show that more than a third of people (32%) receiving Universal Credit are in work, underlining the growing role benefits play in supplementing low or variable incomes.

Unlike traditional survey-based datasets, the Benefits Reliance Indicator provides a near-real-time view of how people’s income composition changes month-to-month. The indicator measures the proportion of people in a local area for whom means-tested benefits account for 20% or more of total income. This threshold was developed in consultation with local authority stakeholders as a meaningful signal of financial vulnerability.

The data combines income from Universal Credit, Housing Credit and Tax Credit with earnings, pensions and other income sources to provide a fuller picture of financial wellbeing – and where communities may be more exposed to labour market changes and welfare policy reforms.

Data to 29 March 2026 reveals:

  • A rising proportion of people across England, Scotland and Wales relying on benefits for at least 20% of their income. This has been rising for the last two years. Scotland has seen the biggest increase, at 1.83% over the past 2 years, with benefits reliance in Wales increasing by 1.7% and in England by 1.25%.
  • There are strong regional variations within England, Scotland and Wales:
    • Wales has the overall highest rate of benefits reliance, with South East Wales at 9.36% – an increase of 2.11 percentage points over the last two years. Whilst North Wales has the lowest proportion at 6.64%, it has also seen a rise in benefits reliance over the last 2 years, as has Mid and South-West Wales – rising from 6.05% in March 2024 to 7.59% in March 2026.
    • In Scotland, overall reliance is lower than in Wales and whilst there is an upward trend, it is much less steep. However, in recent months Eastern Scotland has seen a rise of 4.82 percentage points to 7.37% of our sample in that region with incomes consisting of 20% or more from Universal Credit, Housing Credit and Tax Credit. West Central Scotland has seen a similar rise, with a 2.42 percentage pointincrease over two years and 8.38% of our sample now showing benefits reliance. North East Central and the Highlands and Islands have shown the smallest increases, both under 1 percentage point.
    • In the North of England, the area with the highest rate of benefits reliance is North East England, at 9.49% of our sample. North East England is also the region with the biggest growth (1.6 percentage points), followed by Yorkshire and the Humber (1.51 percentage points and North West England (1.42 percentage points).
    • In the South of England, benefits reliance becomes less prevalent; the South East has the lowest proportion at 4.85%, but similarly to Scotland and Wales all English regions are seeing a growing reliance on benefits. London is an outlier in the south, with 7.75% of our sample showing benefits reliance.

The new indicator has been developed to help organisations identify emerging hardship earlier, target support more effectively and monitor the impact of welfare reforms, labour market changes and wider economic shocks. It will be updated monthly, and can also be filtered by age group and income range.

Dougie Robb, DEO of Smart Data Foundry added “Too often, financial hardship only becomes visible once people reach crisis point. By showing where people’s incomes are supplemented by means-tested benefits in near real time, we can better understand the role these benefits play in supporting people’s living standards – and where financial vulnerability is building.

“That means organisations can better understand changing economic conditions and target support where it may be needed most, as well as evaluate policy changes much more quickly.”

The Benefits Reliance Indicator is available to all users of the Economic Wellbeing Explorer, alongside a companion aggregated research dataset in Smart Data Foundry’s secure research environment, MyFoundry. The Economic Wellbeing Explorer is free to access at national and regional level, with local-level data available on subscription. Organisations interested in understanding benefits reliance within their own local authority area can request a personalised walkthrough of the data and platform.

To support the launch, Smart Data Foundry will host a webinar on 26 May 2026 exploring the new indicator, emerging trends and practical applications for targeting interventions and tackling poverty.

Morgan Stanley appoints Angela McCann as Head of Glasgow office

Morgan Stanley today confirmed the appointment of Angela McCann as Head of Glasgow

In her new role, Angela will be responsible for overseeing Morgan Stanley’s Glasgow office, which supports a wide range of business functions and plays a key role in Morgan Stanley’s global operations. Having joined Morgan Stanley in 2006, she brings over two decades of experience across a broad range of Finance leadership positions.

In addition, Angela will continue to serve as Head of Glasgow Finance, a role she has held since 2022. She is also a senior champion of Morgan Stanley’s socio-economic inclusion strategy and serves on the Firm’s EMEA Inclusive & Sustainable Ventures Committee.

Angela McCann, Managing Director and Head of the Glasgow office, said“Glasgow has been an important part of my career, and having grown up in Scotland, it is a real privilege to take on this expanded role. The office plays an important role in supporting Morgan Stanley globally, and I look forward to building on the strong foundations already in place while continuing to invest in our people and the local community.”

Angela’s 20-year career with Morgan Stanley includes nine years in New York, where she held senior Finance roles and led key strategic initiatives within Corporate Tax.

Prior to joining Morgan Stanley, Angela worked for six years in financial management roles within the telecommunications sector across several international locations including the Philippines, Taiwan, Atlanta and Seattle. She is also a Chartered Certified Accountant (ACCA).

NatWest becomes first UK bank to launch home-buying guidance in ChatGPT

Users can now explore buying or re-mortgaging options within one of the world’s most used AI platforms.

On 30 April, NatWest Group has announced that it has become the first UK bank to offer an app in ChatGPT, providing NatWest-specific home-buying and re-mortgage guidance. This marks a new way for consumers to access trusted information and begin their home-buying journey and is an important step as NatWest continues to invest in technology and AI to meet customers’ evolving needs.

NatWest now appears in the ChatGPT app store alongside well-known platforms such as Rightmove and MoneySuperMarket. This means customers and non-customers can add and tag the bank in a query to receive NatWest‑specific mortgage and home‑buying guidance without having to leave the platform. Users will then be signposted to NatWest-owned channels to take the next steps, including to access specialist advice, appointments for colleague support or digital mortgage applications.

Consumers can explore their mortgage options and support decision-making in a more personalised way, with ChatGPT drawing on publicly available NatWest APIs to calculate how much they could borrow, test affordability and deposit scenarios, and receive tailored mortgage rates. By sharing details such as their income and monthly outgoings, users can receive responses grounded in real numbers, returning to the conversation later as their circumstances or questions evolve.

Conversations within the app are clearly branded as NatWest, so customers understand when they are receiving responses from the bank.

Solange Chamberlain, Retail CEO, NatWest Group said: “As technology and AI open up new ways for people to access information and think about their finances, NatWest is focused on meeting customer needs by showing up in the right places at the right time.

Buying a home is a major financial decision, and we want to support those early mortgage planning conversations wherever they may take place. By bringing trusted NatWest mortgage guidance directly into ChatGPT, we’re giving consumers more choice in how they explore their options in a more personalised and accessible way.”

NatWest continues to transform the digital mortgage experience and currently leads the market with the largest flow of digital new business. This builds on its recent partnership and integration with Rightmove, that sees Natwest provide home buyers with an instant fully digital NatWest mortgage decision in principle when applying through Rightmove, enabling customers to then complete their full application online.